Famille - Westminster

Famille - Westminster reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Cory

   Denver1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I really enjoyed Famille! The customer service was outstanding! I like a restaurant that offers a worthwhile experience as opposed to just worthwile food. All of my boxes were ticked! I definitely plan on returning, and I want to thank Famile for their hard work.
   

   Famille - WestminsterResponded 3 days ago

   Hi Cory, We're thrilled to hear that you enjoyed your experience at Famille! It's wonderful to know that our team's efforts to provide exceptional customer service were appreciated. We always strive to offer a worthwhile experience, and your feedback lets us know we're on the right track. Thank you for your kind words and for choosing to return. We look forward to welcoming you back soon! Best regards, Rebecca Hill Food & Beverage Manager
   

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2. A

   Andrew

   New York City10 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Our server wasn’t prepared. She had to check about each dish we had a question on multiple times and our dinner came out literally after we put our utensils down from appetizers. Ordered the chop, great chop but nothing magical, mashed potatoes were lumpy and thin. Veggies were over seasoned with lemon. Charcuterie board was pretty decent. Cheese selection needs to be better though. Munster and dill havarti, and it looks like it was picked up at Safeway. Now, not all gloom. The meatballs were outrageous. Probably one of the best I’ve had in a long time and my wife loved her wild boar ragú. Not a place to skip but would order just apps next time.
   

   Famille - WestminsterResponded 3 days ago

   Hey Andrew, Thank you for taking the time to share your experience at Famille. We're glad to hear that you enjoyed our Meatballs and the Wild Boar Bolognese. We apologize for the wait time and the inconsistency you experienced, and we're committed to improving these areas. We appreciate your feedback on the mashed potatoes, veggies, and cheese selection and will take it into consideration. We hope to welcome you back soon for a better experience. Warm Regards, Rebecca Hill Food & Beverage Manager
   

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3. E

   Emily

   Indiana15 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Nice place, good drinks and service. Food needed seasoning across the board, for the cost of what it was, we expected way better. Descriptions of food vs what we received were off too. Ex: Brie croquettes were Brie cheese sticks, not croquettes.
   

   Famille - WestminsterResponded 3 days ago

   Hey Emily, Thank you for taking the time to share your experience at Famille. We're glad to hear that you enjoyed our drinks and service, but we're sorry to hear that our food didn't meet your expectations. We take pride in our dishes and we apologize if you felt they didn't match the descriptions. We'll definitely take your feedback into account as we continually strive to improve our menu and offerings. We hope to have the opportunity to serve you again in the future and provide a better dining experience. Best regards, Rebecca Hill Food & Beverage Manager
   

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4. R

   Rick

   Unspecified1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Terrific food and service from an excellent team, thank you!
   

   Famille - WestminsterResponded 3 days ago

   Hey Rick, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed your experience and our team here at Famille. Your kind words truly mean a lot to us. We strive to provide the best experience for our guests and it's always rewarding to hear when we've succeeded. We look forward to welcoming you back to Famille soon! Warmly, Rebecca Hill Food & Beverage Manager
   

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5. S

   Sean

   Milwaukee5 reviews

   4.0

   Dined on April 19, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Nice place, very nice brunch options.., service was slow. Also at time of reservation they asked for an event and we were celebrating a birthday, they even asked us before seating us and then nothing happened. No small piece of cake, nothing comped, no welcome champagne... nothing.
   

   Famille - WestminsterResponded 3 days ago

   Thanks for visiting us, Sean! We're glad to hear that you enjoyed our brunch options and the atmosphere of Famille. We apologize for the inconvenience caused by the delay in service and the oversight with your reservation. We aim to create an experience for our guests, and it seems we missed the mark during your visit. Your feedback is valuable and we will address our team members to ensure improvements are made moving forward. We hope we get another opportunity to serve you again in the future. Warmly, Rebecca Hill Food & Beverage Manager
   

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6. I

   Iris

   Denver17 reviews

   4.0

   Dined on April 13, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Decent menu. Arrive was good. It’s attached to a hotel.
   

   Famille - WestminsterResponded on April 21, 2025

   Hi Iris, Thanks for visiting us and taking the time to leave some feedback about your dining experience at Famille. We strive to provide a menu we're proud of and a comfortable setting for our guests. It's great to know that you enjoyed your visit, and that the service met your expectations. We appreciate your feedback and look forward to welcoming you back soon. Best, Rebecca Hill Food & Beverage Manager
   

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7. J

   Jenna VIP

   Caribbean5 reviews

   4.0

   Dined on April 5, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   It was my first time there. The customer service was stellar, and the ambiance was amazing. I recommend trying this restaurant out.
   

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   Famille - WestminsterResponded on April 5, 2025

   Hello Jenna, Thank you so much for taking the time to leave a review and your kind words! We're thrilled to hear that you had a great experience with us, especially since it was your first visit. It's wonderful to know that hit the mark with our stellar customer service and ambiance. If you ever have any specifics you'd like to share so we can improve in the future, we'd love to hear it! We appreciate your recommendation and look forward to welcoming you back to Famille soon. Best, Rebecca Hill Food & Beverage Manager
   

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8. C

   Carlos

   Denver3 reviews

   3.0

   Dined on April 5, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The food was good. Charcuterie board was probably the best part. Expensive for quality of food.
   

   Famille - WestminsterResponded on April 5, 2025

   Hi Carlos, Thanks for visiting us and taking the time to leave some feedback about y our experience. We're thrilled to hear that you enjoyed our charcuterie board and found it to be the best part of your meal. We strive to provide excellent food quality, and we're sorry to hear that you found our pricing to be a bit high. We appreciate your feedback and will certainly take it into consideration as we continuously strive to improve our offerings and service. We hope to serve you again soon at Famille. Warmly, Rebecca Hill Food & Beverage Manager
   

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9. E

   Erica

   New Mexico11 reviews

   5.0

   Dined on April 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Emma was great and took care of us all - we moved way from the private dining space as they were loud and we had a great meal - will be back!
   

   Famille - WestminsterResponded on April 1, 2025

   Hi Erica, Thanks for visiting us and taking the time to leave feedback about your visit. We're thrilled to hear that you enjoyed your meal at Famille. It's wonderful to know that Emma was attentive and accommodating during your visit. We're sorry if the noise level from our private dining space affected your dining experience, but we're glad it didn't detract from your overall experience. We look forward to welcoming you back soon! Best, Rebecca Hill, Food & Beverage Manager
   

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10. C

    Chelsea VIP

    Denver38 reviews

    1.0

    Dined on March 30, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2

    Disappointing is the best word to describe our experience. Server seemed drunk or overwhelmed or just off. Took 20 minutes to get out drinks. The brie croquette were not bad but 3 is a strange number for something that is not easy to split and $16 for 3 is way over priced. Our entrees were horrible. I got the bison which was so dry and over cooked. The grill must not be even because some areas has a completely different temperature. The aoli that was served with the fries was just a cup of mayo with zero flavor. My husband got the fig burger which was made with cheap meat leaving it with a poor taste. Disappointing experience.
    

    Famille - WestminsterResponded on March 30, 2025

    Hi Chelsea, Thank you for taking the time to share your feedback regarding your experience at Famille. We sincerely apologize for the frustration and disappointment you experienced during your visit. Your experience does not reflect the standard of service we're known for. We take pride in our food and service, and it's clear we missed the mark for you. Your comments regarding the service, wait times, and the quality of your food will be addressed with the team. Your feedback is valuable, and we will use it to improve our services. Please feel free to reach out to me directly so I can learn more about your experience and a chance to make this right. I'd love nothing more than to provide the 5-star experience you deserve. Warm Regards, Rebecca Hill Food & Beverage Manager
    

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