Farmshop

Review summary

1. J

   Jeremy

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had five hungry people at our table ages 73 to 24. Everyone found something delicious to eat from the sausage pizza, mushroom fritatta, chicken salad, and seared salmon with the broccolini and roasted brussell sprouts. It was gloomy and grey outside with intermittent rain, We split the chocolate & oreo profilteroles and key lime meringue for dessert. The service was excellent and our waitress smiled often. Highly recommend!!
   

   FarmshopResponded 2 days ago

   Thank you for your wonderful review! We're delighted that your group enjoyed their dining experience with us. Our diverse menu offerings - from handcrafted pizzas to fresh seafood and seasonal sides - are designed to satisfy varied tastes, and we're glad everyone found something delicious. Dessert is the perfect way to brighten up a rainy day, and your choices of chocolate & oreo profiteroles and key lime meringue are among our favorites. We'll share your kind words about the service with your server. Our team takes great pride in creating a warm atmosphere for our guests. Thank you for taking the time to share your experience and recommendation. We look forward to welcoming you back soon! Best, Jenna
   

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2. E

   Erich

   VIP

   San Francisco

   22 reviews

   3.0

   22 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   My family had an uneven experience on Christmas Eve. The food was quite good and the support staff was attentive, but unfortunately the bartenders were borderline unfriendly and our server lost track of our table for extended periods of time which undermined our experience. It is a beautiful space and has the potential to be an excellent restaurant.
   

   FarmshopResponded 2 days ago

   Thank you for taking the time to share your detailed feedback about your Christmas Eve experience. We sincerely apologize that the service fell short of our standards. While we're pleased that you enjoyed the food and found our support staff attentive, we understand how inconsistent service can impact your dining experience. Your comments about the bartenders and server response times are concerning, and we'll address these issues with our team. Every guest deserves attentive, friendly service throughout their visit. We appreciate your kind words about our space and food quality. We're committed to ensuring all aspects of our service match these standards. Please reach out directly so we can make this right. Best regards, Jenna
   

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3. A

   Ann

   VIP

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a ball! Thank you for being open on Christmas Eve.
   

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4. J

   James

   VIP

   San Francisco

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food is great, but very expensive. Service is great. Tap wine $16 to $17 per tiny, tiny pour? What a joke! Unbelievable. I will never order this rip off again. The extra small business surcharge, 4%? Unbelievable. I thought these junk fees were going to stop? Keep raising your prices & sooner or later, you will have no one coming back.
   

   FarmshopResponded today

   Thank you for your kind words about our food and service. We're glad you enjoyed both aspects of your visit. Our 5oz wine pours are standard for the neighborhood, reflecting the quality of our selections and current market rates. Regarding the 4% small business fee - this helps us manage rising operational costs while maintaining transparency. The fee is optional and can be removed upon request. We chose this approach over raising menu prices to give our guests flexibility. Many customers prefer this to across-the-board increases. We appreciate your feedback and hope you'll give us another chance. Please reach out directly if you'd like to discuss your experience further.
   

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5. G

   Geoff

   San Francisco

   7 reviews

   4.0

   7 reviews

   Dined on December 20, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Great food and service , but hideously expensive and limited wine list. Wine by the glass was very limited and “on tap” red wines were chilled. Not great.
   

   FarmshopResponded on December 22, 2024

   Thank you for taking the time to share your feedback. We're delighted that you enjoyed your meal! I want to address your wine feedback. We currently offer a carefully curated selection of 20 different wines by the glass, and we're always looking to enhance our program to meet our guests' preferences. If there are particular wines you'd love to see on our menu, we would be very interested in hearing your suggestions. You're right about our tap wines being chilled - this is intentional for optimal preservation, though we recognize we should have communicated this to you during service. I'll ensure our team proactively informs guests about the serving temperature going forward. We truly appreciate your candid feedback. We hope to have the opportunity to welcome you back soon. Best, Jenna
   

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6. R

   Robyn

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 3

   Restaurant has very good food that is creatively prepared. Our waiter was attentive and helpful. The noise level (I was there in the evening) was louder than I'd prefer.
   

   FarmshopResponded on December 22, 2024

   Robyn, Thank you for taking the time to share your feedback. We're delighted that you enjoyed our cuisine and the attentive service from your waiter. It's wonderful to hear that both the creative preparation of our dishes and our service team made a positive impression. We appreciate your note about the noise level during your evening visit. We understand that ambient sound can impact the dining experience, and we're continuously evaluating ways to optimize our atmosphere for our guests' comfort. We hope to welcome you back soon! Best, Jenna
   

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7. J

   John

   San Francisco

   4 reviews

   3.0

   4 reviews

   Dined on December 18, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   Crab pasta very spicy. Other items were good. Always love the lemon pizza.
   

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8. R

   Rommy

   San Francisco

   1 review

   5.0

   1 review

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Farm Shop! Food is great, service incredible and overall fantastic!
   

   FarmshopResponded on December 22, 2024

   Thank you for your wonderful review! We're thrilled that you had such a fantastic experience at Farmshop. It's incredibly rewarding to hear that you enjoyed not just our food, but also received incredible service and had an overall excellent visit. Your enthusiasm means a lot to our team, and we look forward to welcoming you back soon! Best regards, Farm Shop
   

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9. A

   Aaron

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was busy when we went, acoustics were loud, hard to hold a conversation beyond someone next to or across from you. Everything else was top notch. Love the creativity with standard dishes, added unique, palatable and memorable experiences.
   

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   FarmshopResponded on December 22, 2024

   Thank you for your thoughtful feedback. We're delighted that you enjoyed our creative culinary approach and found the dishes both unique and memorable. It means a lot to hear that our food made such a positive impression. We appreciate your note about the acoustics during busy periods. We understand that being able to comfortably converse is an important part of the dining experience, and we take this feedback seriously. Thank you again for your kind words about our cuisine. We hope to welcome you back soon. Best regards, Farmshop
   

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10. N

    Natalie

    San Francisco

    54 reviews

    3.0

    54 reviews

    Dined on December 12, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3

    Very good service. Food just OK, Dining room very dark. Hard to see what you are eating. Menu entrees very limited. Probably will not return.
    

    FarmshopResponded on December 22, 2024

    Thank you for taking the time to share your feedback about your recent visit. While we're pleased that you received very good service, we're disappointed to hear that other aspects of your experience didn't meet your expectations. We appreciate your comments about the lighting level in our dining room and the menu selection. Your feedback about these aspects of the dining experience, as well as the food, is valuable as we continually work to improve. We understand your hesitation about returning and appreciate your candid review. If you'd like to discuss your experience further, please don't hesitate to reach out to us directly. Best regards, Jenna
    

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