The Federal Grill - The Woodlands

Review summary

1. H

   Harlee

   Houston

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Genuinely a great spot to dine and have a good time while doing it. The food is always great & the quality always on point. The service here makes you feel like family no matter if it’s your first time or your 100th time. We love the high tops and the bartender staff is always on point! But from the host to the busser, everyone makes you feel welcomed & taken care of. We always enjoy our visit!
   

   The Federal Grill - The WoodlandsResponded today

   Thank you so much for the kind words, Harlee! We're thrilled to hear that you always have a great experience with us. It means a lot that you feel welcomed by the entire team—from the host to the bartender and busser. We strive to make everyone feel like family, and we're so glad to know we’re hitting the mark. We can’t wait to welcome you back for many more enjoyable visits!
   

   Is this helpful?

   Report
2. C

   Cynthia

   Houston

   20 reviews

   vip
   4.0

   20 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Tried Federal American Grill for the first time for brunch. Service, decor, coffee and ambience were outstanding. The food was average. I think I want to try this restaurant for lunch or dinner and believe the food will be better.
   

   The Federal Grill - The WoodlandsResponded 5 days ago

   Hi Cynthia, thank you for taking the time to share such thoughtful feedback. We’re thrilled to hear that the service, decor, and overall atmosphere impressed you. However, we’re genuinely sorry to hear that the food didn’t meet your expectations, particularly the French toast and the omelette. We appreciate your comments and will be addressing these issues with our kitchen team to ensure better quality moving forward. We’re so glad to hear that you’d like to return for lunch or dinner, and we’ll do everything we can to ensure your next experience is outstanding. Thank you for giving us the chance to improve, please let us know the best way to contact you directly — and we will have a GM reach out to make it up to you.
   

   Is this helpful?

   Report
3. N

   Nick

   New Orleans

   2 reviews

   1.0

   2 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   I hate imposed gratitude and explanations how their policy requires it.
   

   The Federal Grill - The WoodlandsResponded 5 days ago

   Nick, thank you for choosing Federal Grill, and we are so sorry this was your experience. Please let us know the best way to contact you directly — and we will have a GM reach out to make it up to you. Thank you!
   

   Is this helpful?

   Report
4. D

   Don

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had oysters and filet. Both were excellent. Highly recommend
   

   The Federal Grill - The WoodlandsResponded 5 days ago

   Thanks for the great review, Don! We’re so glad you enjoyed the oysters and filet. We appreciate the recommendation and can’t wait to have you back!
   

   Is this helpful?

   Report
5. D

   Dan

   Houston

   2 reviews

   3.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Service was slow with no communication. Food and drinks were decent.
   

   The Federal Grill - The WoodlandsResponded 5 days ago

   Thank you for sharing your feedback, Dan. We're sorry to hear that the service didn’t meet your expectations. We truly value communication with our guests, and we will work on improving in that area. We're glad you enjoyed the food and drinks, and we hope you'll give us another chance to provide a better experience next time!
   

   Is this helpful?

   Report
6. B

   Bryan

   Houston

   1 review

   3.0

   1 review

   Dined on November 10, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food was good, service not so much. Not really bad, just didn’t have a great waiter I think. Portion was small for the price.
   

   The Federal Grill - The WoodlandsResponded 5 days ago

   Hi Bryan, thank you for your honest review. We’re pleased to know you enjoyed the food, but we’re disappointed to hear that the service wasn’t as attentive as it should have been. Your feedback regarding Bryce’s performance has been noted, and we’ll be addressing it with him to ensure a more engaging and attentive service next time. We also appreciate your input on the portion sizes and will certainly take it into consideration. Please let us know the best way to contact you directly — and we will have a GM reach out to make it up to you.
   

   Is this helpful?

   Report
7. E

   Enrique

   Houston

   2 reviews

   5.0

   2 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time here. Our server was really nice and the food was so delicious.
   

   The Federal Grill - The WoodlandsResponded 7 days ago

   Thank you for choosing us for your first visit, Enrique! We’re so glad to hear you had a great experience with both the service and the food. We look forward to welcoming you back soon for another delicious meal!
   

   Is this helpful?

   Report
8. J

   James

   Kansas City

   8 reviews

   vip
   5.0

   8 reviews

   Dined on November 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great meal and experience!! Thank you for the great service!!
   

   The Federal Grill - The WoodlandsResponded 7 days ago

   Thank YOU, James!!
   

   Is this helpful?

   Report
9. S

   Scott

   Houston

   1 review

   4.0

   1 review

   Dined on November 4, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   I had the 16oz Ribeye. I was not impressed. when you pay $52 for a steak, you expect it will be delicious. I can cook a steak that well and I can't cook steak. If you are not going to have a steak you will probably enjoy the experience, but if you are after a good steak, pass this place up.
   

   The Federal Grill - The WoodlandsResponded 7 days ago

   Hi Scott, thank you for sharing your feedback with us. We're sorry to hear that the 16oz Ribeye didn’t meet your expectations, especially given the price. We understand that a great steak is a key part of the experience, and we truly apologize that it didn’t deliver for you. We take all feedback seriously and will review our steak preparation to ensure it meets the high standards we aim for. We appreciate you giving us the chance to serve you, and we hope you might consider visiting us again to try other dishes that could better suit your taste.
   

   Is this helpful?

   Report
10. R

    Ronald

    Houston

    22 reviews

    5.0

    22 reviews

    Dined on November 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food and service. Like the fact they have half portions on certain items.
    

    The Federal Grill - The WoodlandsResponded 7 days ago

    Thank you for the great review, Ronald! We're so glad to hear you enjoyed the food and service. We’re happy to offer half portions on certain items – it’s always great to hear that you appreciate that option. We look forward to welcoming you back soon!
    

    Is this helpful?

    Report