FIRE - The ART Hotel Denver, Curio Collection by Hilton

Review summary

1. C

   Connor

   Dallas

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Just a limited menu but everything else was perfect
   

   FIRE - The ART Hotel Denver, Curio Collection by HiltonResponded 2 days ago

   Hello Connor- Thank you for your review! We're thrilled to hear that you had a great experience overall and truly appreciate your feedback. We strive to offer a menu that highlights quality and creativity while ensuring an exceptional dining experience. That said, we’re always looking for ways to enhance our offerings, and your input is valuable to us. We’d love the opportunity to welcome you back for a five-star experience! Cheers, Tobias Burkhalter, Hotel Operations Manager
   

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2. D

   Domestic Goddess I

   Denver

   3 reviews

   3.0

   3 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Nice location, however, seats were dirty with crumbs. Food. Presentation was amazing, but laughed and taste. Staff was amicable.
   

   FIRE - The ART Hotel Denver, Curio Collection by HiltonResponded 2 days ago

   Dear Domestic Goddess Thank you for your feedback. We’re glad you enjoyed our food presentation and found our staff friendly. We apologize for the cleanliness issue and will address it with our team. We’ll also review your comments about the flavor of the dishes to ensure we’re delivering the best experience. We hope to welcome you back soon. Best, Tobias Burkhalter, Hotel Operations Manager
   

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3. C

   Cameron

   Tucson

   1 review

   3.0

   1 review

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Our host and server did a really good job. They were a little behind on reservations to start which isn’t ideal but kind of expected on a big day like Valentine’s Day, but the host did a good job informing us and getting us a table as soon as possible. Was a 3 hour dinner due to really high ticket times in the kitchen and bar. With us getting seated at 8:30, we didn’t get our drinks until 9:00 and the starter until about 9:30. And the entree was not out until about 10:15. Which also came out cold. The plates were really hot though, so you could definitely tell that they were just sitting under the warmer waiting to be ran for a while. We also tried to get a second drink as our main course came out, but it didn’t come until after our dessert was finished. That being said, definitely not our servers fault. It was obvious that she put in and coursed our food and drink orders in a timely manner. She also kept looking at our table to see if food/drink was out and double checking that she had put it in. As well, she kept ensuring us that it was coming. Overall, an okay experience in a place with a lot of potential. I just wish things were more organized in the kitchen and bar. Especially on a day where you have a limited menu where you’re only making the same 6 things throughout the night.
   

   FIRE - The ART Hotel Denver, Curio Collection by HiltonResponded on February 15, 2025

   Hello Cameron- Thank you for spending your Valentine’s Day with us and for sharing your feedback. We're glad to hear that our host and server took good care of you, but we sincerely regret that delays in the kitchen and bar impacted your experience. We understand how important timing is, especially on a special occasion, and we’ll be reviewing our processes to ensure better flow and coordination during high-volume nights. Your insights are truly valuable, and we appreciate your patience. We’d love the opportunity to welcome you back for a smoother and more seamless dining experience in the future. Tobias Burkhalter, Hotel Operations Manager
   

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4. L

   Libby

   Denver

   5 reviews

   5.0

   5 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We came in for the Valentine’s Day special & everything was so incredible….the food, the drinks, such high quality & for a great price. Our only complaint was the length of time in took to get our drinks when we sat down (about 20ish minutes) & the length of time we waited in between courses. Regardless, it was a busy night & our waiter, Ron, was very kind! It was a special Valentine’s Day!
   

   FIRE - The ART Hotel Denver, Curio Collection by HiltonResponded today

   Hi Libby, Thank you for joining us for our Valentine’s Day special and for taking the time to share your experience! We’re so glad you enjoyed the food, drinks, and the overall atmosphere. I appreciate your patience with the timing of drinks and courses on such a busy night, and I’ll be sure to share your feedback with our team. I’ll also pass along your kind words to Ron and the performer Megan Burtt from the evening—they’ll be thrilled to hear they made your night even more special! We’d love to welcome you back again soon. Please don’t hesitate to reach out if there’s anything we can do to make your next visit even better. Best, Tobias Burkhalter, Hotel Operations Manager
   

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5. K

   Kaelan

   Greater Boston

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 1
   3. Service 5
   4. Ambience 5

   Food was just ok. Ambiance is the reason to go……..
   

   FIRE - The ART Hotel Denver, Curio Collection by HiltonResponded today

   Thank you for your feedback! We're glad you enjoyed the ambiance, as we strive to create a welcoming and memorable atmosphere for our guests. We appreciate your honesty about the food—we’d love the opportunity to make your next visit even better! Cheers, Tobias, Hotel Operations Manager
   

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6. O

   Omar

   Denver

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The food was delicious and our waiter name I believe was Roy he was outstanding real attentive making sure we wasn’t missing anything. The only complaint I would have is when ordering I ask for some Don Perrion champagne thinking it was gonna be a glass like the menu says but instead I got a $389 bottle that I didn’t order and found out till the end, so just heads up
   

   FIRE - The ART Hotel Denver, Curio Collection by HiltonResponded on February 15, 2025

   Hello Omar- Thank you for dining with us and for your kind words about Roy’s service—we’ll be sure to share your compliments with him! We appreciate your feedback regarding the champagne. To clarify, we don’t serve Dom Pérignon by the glass, only by the bottle. We’re sorry for any misunderstanding and will ensure our team communicates this more clearly in the future. We hope to welcome you back soon for another great experience. Cheers, Management
   

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7. A

   Aagaman

   Denver

   1 review

   1.0

   1 review

   Dined on February 14, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Very costly, and not enough food. Donot recommend
   

   FIRE - The ART Hotel Denver, Curio Collection by HiltonResponded on February 15, 2025

   We’re sorry to hear that your experience didn’t meet expectations. We always strive to provide great value and a satisfying dining experience. Your feedback helps us improve, and we appreciate you sharing it with us. Best regards, Tobias Burkhalter, Hotel Operations Manager
   

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8. B

   Blair

   Greensboro

   2 reviews

   5.0

   2 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   We had an excellent dinner at Fire! I would recommend to anyone looking for a lovely evening out.
   

   FIRE - The ART Hotel Denver, Curio Collection by HiltonResponded on February 11, 2025

   Hey Blair- Thank you so much! We're thrilled you had a wonderful evening at Fira. Hope to welcome you back again soon. Cheers, Tobias Burkhalter, Hotel Operations Manager
   

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9. J

   Jeniece

   VIP

   Denver

   1 review

   5.0

   1 review

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect dinner spot with the girls. We ate around the fire and watched the sunset. Definitely have to try the wings .. DELISH
   

   FIRE - The ART Hotel Denver, Curio Collection by HiltonResponded on February 11, 2025

   Hello Jeniece- Sounds like the perfect night! So glad you had a great time with the girls, and we’re all about those wings too—thanks for the recommendation! Can’t wait to have you back again! Cheers, Tobias Burkhalter, Hotel Operations Manager
   

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10. L

    Lilli

    Denver

    1 review

    5.0

    1 review

    Dined on February 2, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3

    Our server was the cutest man ever! I believe his name was Ron. He was great
    

    FIRE - The ART Hotel Denver, Curio Collection by HiltonResponded on February 5, 2025

    Thank you for your great review! We agree - Ron is awesome! We hope to see you back soon!
    

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