Firebirds Wood Fired Grill - Carmel

Review summary

1. S

   Stephanie

   VIP

   Indiana

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I ordered a trio with blt salad, sirloin, and brownie. Everything was delicious, the portions were generous. Our server was exceptional. Food was brought quickly and he packaged my extras to bring home. It’s poor manners to scrape a plate at the table, all restaurants should package your food away from the table. He made fresh coffee for us and cleared the table of crumbs before bringing dessert. Great attention to details. High ceilings kept the noise level very low for a busy night. I will definitely go back. There are other items on the menu I’d like to try.
   

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2. FF

   FlipFlopLover

   VIP

   Indiana

   14 reviews

   4.0

   14 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great meal. Great service. Need a bit more parking
   

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3. A

   Amanda

   Detroit

   16 reviews

   3.0

   16 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Place was very cool inside. Service and food was decent, but nothing amazing. Server was polite, but not very personable.
   

   Firebirds Wood Fired Grill - CarmelResponded today

   Hi Amanda, We appreciate you taking the time to share your recent experience at Firebirds. We're genuinely sorry to hear that the quality of food fell short of our usual standards. Your feedback is valuable, and I'll personally share your review with our leadership team. Thank you.
   

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4. D

   Don

   VIP

   Indiana

   22 reviews

   5.0

   22 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, excellent value. Quiet enough for a business meeting. Super attentive service.
   

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5. P

   Preston

   Indiana

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I enjoy eating at Firebird's. The food is great. I love their bread.
   

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6. D

   Denise

   Indiana

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a great place to eat. It was highly recommended and lived up to the hype. The service was great, fast, and delicious!
   

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7. B

   Billie

   VIP

   Indiana

   20 reviews

   2.0

   20 reviews

   Dined on February 22, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   First time - and likely last time - diners. Service was terrible. Waited over 45 min just to have bread delivered to the table while we were awaiting our food. Waiting over an hour to be served our meal is entirely unacceptable. Food was at best mediocre. We dine out every Saturday evening and are always in search of top quality dining experiences to add into our rotation, but I’m sorry to say Firebird’s just didn’t make the grade. I was rooting for it, too, because it is so close to where we live. Maybe just a bad night but total bill was high enough that it’s simply not worth the risk of giving it another try.
   

   Firebirds Wood Fired Grill - CarmelResponded 7 days ago

   Hi Billie, Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. Your feedback is invaluable, and we’ll be sharing it with our team to ensure we continue improving.
   

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8. m

   michael

   VIP

   Indiana

   101 reviews

   5.0

   101 reviews

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   FOOD GREAT SERVER BARBARA WAS FANTASTIC...........................................
   

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9. D

   Debra

   VIP

   Indiana

   46 reviews

   5.0

   46 reviews

   Dined on February 22, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   We were celebrating a birthday with a few friends. Our server, Barbara, was amazing! The restaurant was experiencing heating problems but our group toughed it out. Barbara was kind enough to comp us with coffee to help warm us up. My husband and I split the BBQ ribs, which is generally fall of the bone tasty. Not this time. We had to saw what little meat there was off the bone. But Barbara contributed to the birthday celebration with her outstanding service! We even shared a piece of birthday cake with her! Ask for Barbara - you'll get treated like royalty!
   

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10. T

    Tom

    VIP

    Indiana

    25 reviews

    5.0

    25 reviews

    Dined on February 21, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was delicious and our server Ryan was very attentive to all of our needs.
    

    Firebirds Wood Fired Grill - CarmelResponded 3 days ago

    Hi Tom, Thanks for your review! We’re always striving for excellence and appreciate any feedback on how we can make your next visit even better. Hope to see you again soon!
    

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