Firebirds Wood Fired Grill - Chandler

Review summary

1. J

   Jeremy

   VIP

   Phoenix

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had family in from out of town. We went for lunch. A variety of food was ordered from soup, salads and burgers. All the food was delivered as ordered, good portion size, good quality. Our server was excellent, answering questions and checking in during the meal.
   

   Is this helpful?

   Report
2. S

   Susan

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always enjoy our experience at Firebirds. Food is delicious, and the ambiance is very comfortable. Staff are friendly and professional
   

   Is this helpful?

   Report
3. OT

   OpenTable Diner

   Phoenix

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   We arrived at 4:15 for a reservation set for 4:30 pm a total of 9 people. Hostess was rude and told us we'd have to wait till our server arrived. Fast forward to 4:45 pm and asked again, but now there are 2 hostess. Both ignored with their backs turned and began laughing. When we were finally seated at 5 PM out server was fantastic, Food was not good. Burned to a crisp steak wrapped in black burnt bacon, and 1 chicken breast burned beyond recognition. How is that possible!!! Awful food and never returning, but we did tip our server nicely as she went out of her way to accommodate for the failure of the kitchen.
   

   Is this helpful?

   Report
4. L

   Linda

   Phoenix

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Although very busy, the service was fantastic and food served promptly. Prime Rib was delicious and tender, the tomahawk pork chop was to rave about. The Caesar and BLT salads were great and generous amounts. We will definitely be back again and soon!
   

   Is this helpful?

   Report
5. C

   Cathy

   Phoenix

   24 reviews

   5.0

   24 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food had crabcakes from brunch menu and they were cold on the center of but almost all crab delicious food overall
   

   Is this helpful?

   Report
6. C

   Claire

   VIP

   New York City

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Absolutely awful. Rundown dirty restaurant that puts out stone cold undercooked food.
   

   Is this helpful?

   Report
7. D

   Debra

   Phoenix

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   I am sorry to say that I was disappointed in our experience. My pre-dinner drink, which I ordered right away as we sat down, arrived only after my salad and my second special request. Our server did not check on our meal to make sure that it was as we expected. The food was fine but was under seasoned and not as great as I had hoped. I am not sure that I will repeat this restaurant. 
   

   Is this helpful?

   Report
8. C

   Craig

   Orlando

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Marcela was excellent and service and food was great. The bar drinks were fast and delicious. I had surf and turf and wife had salmon with shrimp. everything was cooked perfect. we would definitely come back
   

   Is this helpful?

   Report
9. P

   Patricia

   Phoenix

   14 reviews

   5.0

   14 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Firebird's is an amazing restaurant. I have had many meals there and been so satisfied with the food, service and ambiance. You can't go wrong eating at Firebird's!!
   

   Is this helpful?

   Report
10. A

    Alejandro

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Honestly, it’s one of the best restaurants I attend at all times.. no matter which location, Rather is Chandler or arrowhead.. you guys never fail waitresses have amazing outstanding professional customer service that brings positive energy with their best advertisements. If I could vote 100 stars at a five I would but for now it’s five out of five.⭐️⭐️⭐️⭐️⭐️
    

    Is this helpful?

    Report