Firebirds Wood Fired Grill - Collegeville

Review summary

1. OT

   OpenTable Diner VIP

   Philadelphia1 review

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   I ordered the Colorado Chicken Salad. I was disappointed. The chicken was borderline frozen and the lettuce was too cold and very wet/soggy. Did not enjoy it at all. The portion was also very small in comparison to the cost. Others at the table complained that their steaks were way too salty. We also had to send one of our wine glasses back because there were lipstick marks on it when it came out. Finally my card was mistakenly charged 40 dollars more than the cost of the bill . They corrected it of course but it was a bit irritating after not such a great meal. Overall, the experience was not worth the cost.
   

   Is this helpful?

2. MS

   MichelleS VIP

   Philadelphia36 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   The three course meal dinner option is such a great benefit and price point for your guests. Sam was a very good server, very personable.
   

   Is this helpful?

3. Y

   YacQuina VIP

   Philadelphia106 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Durango burger, fries, potato soup, and margarita were delicious. Our waitress was excellent.
   

   Is this helpful?

4. OT

   OpenTable Diner

   Philadelphia2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was amazing and everyone’s food was delicious!
   

   Is this helpful?

5. CW

   ClaireW

   Phoenix5 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Experience was wonderful. Great service and very good food.
   

   Is this helpful?

6. OT

   OpenTable Diner

   Philadelphia4 reviews

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   A bit disappointing. We were waiting a lot. Waited to be seated, waited to put an order in, waited for drinks....lots of waiting. Bread came after our meal too. I know they can do better.
   

   Firebirds Wood Fired Grill - CollegevilleResponded on March 3, 2025

   Thank you so much for sharing your review. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

   Is this helpful?

7. A

   Adam VIP

   Philadelphia17 reviews

   4.0

   Dined on March 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Excellent salads and soups Attentive wait staff Always love the bread
   

   Firebirds Wood Fired Grill - CollegevilleResponded 7 days ago

   Hi Adam, Thank you for your amazing review! Your support means the world to us, and we’re so happy you had a great experience. We can’t wait to serve you again!
   

   Is this helpful?

8. C

   Christina

   Philadelphia3 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was fantastic! Food was great. Service was fast and the restaurant was packed! 10 out of 10 visit
   

   Firebirds Wood Fired Grill - CollegevilleResponded 6 days ago

   Hi Christina, Thanks for your review! We’re always striving for excellence and appreciate any feedback on how we can make your next visit even better. Hope to see you again soon!
   

   Is this helpful?

9. K

   Kathy

   Philadelphia2 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Enjoyed our lunch. Everyone's food was great. Service was excellent! Also got a free birthday dessert which was shared by everyone.
   

   Is this helpful?

10. L

    Laurie VIP

    Philadelphia34 reviews

    5.0

    Dined on February 23, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Crystal is an excellent server--definitely a "10". The host, Will, is very friendly and accommodating. Lemon cake is delicious and the overall experience was perfect. Will be returning soon.
    

    Firebirds Wood Fired Grill - CollegevilleResponded on February 28, 2025

    Hi Laurie, Thank you so much for your review! We truly appreciate your support and are so glad to hear you had a great experience. We look forward to serving you again!
    

    Is this helpful?