Firebirds Wood Fired Grill - Durham

Review summary

1. L

   Lauren

   Raleigh

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   We had a blast with Mr. Larry as our server! He’s the best! Chicken pasta and a double black diamond never misses!
   

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2. J

   John

   Raleigh

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best Steak I have ever eaten from a Steakhouse Restaurant from the first cut piece to the last. The quality of the food was Grade A+. The service was exceptional and I will most definitely plan to return. I want to give a big shout-out to the Chef Rubio and to our server Jonathan for their hard work at the Restaurant.
   

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3. C

   Crystal

   Orlando

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had a very good experience. We were able to be seated quickly and were served promptly. The restaurant was full but not overly crowded.
   

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4. L

   Laurel

   VIP

   Raleigh

   27 reviews

   5.0

   27 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It’s always good! We enjoy Firebirds every time we go.
   

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5. A

   Amanda

   Greensboro

   12 reviews

   5.0

   12 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was really good, and the food was amazing. The tuna appetizer was delicious. My husband and I both did their 3-course meal. Everything was a generous portion and very tasty!
   

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6. E

   Elisha

   VIP

   Raleigh

   11 reviews

   3.0

   11 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Waited 20 minutes before we were greeted. Server was nice and friendly. Had to send back chili, it was lukewarm. Steaks were lacking flavor and the creme brulee cheesecake was awful.
   

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7. M

   Margaret

   Unspecified

   1 review

   4.0

   1 review

   Dined on February 9, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Went with friends on 2/8/25 while doing business in Durham. Our server was Larry, older gentleman. Very nice, very attentive and called us by name. Wonderful service from him.
   

   Firebirds Wood Fired Grill - DurhamResponded 4 days ago

   Hi Margaret, Thank you for your fantastic review! We’re so grateful for your support and thrilled that you had a wonderful experience. We look forward to serving you again!
   

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8. S

   Susan

   Raleigh

   12 reviews

   3.0

   12 reviews

   Dined on February 9, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Food was good. Value for price.. very good. Aaron was an excellent waiter. Seating process.. bad. We arrived a little early for our reservation, they said they would try and get us seated and initially were the only ones there. Quite a few folks came in after and everyone else was seated before us. We were actually seated after our reservation time. If it was that tight it would have been better to say that upfront. Wont be rushing back. Lots of better steakhouse options.
   

   Firebirds Wood Fired Grill - DurhamResponded 7 days ago

   Thank you so much for sharing your review, Susan. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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9. E

   Eric

   Raleigh

   47 reviews

   3.0

   47 reviews

   Dined on February 8, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Had a nice dinner before a movie. The food was good but not great but the service was very good. This place can be noisy and it was - plus if you sit near the kitchen - even noisier and not a great ambiance. Otherwise all was good.
   

   Firebirds Wood Fired Grill - DurhamResponded 6 days ago

   Dear Eric, Thank you for sharing your rating from your recent visit to Firebirds. Your feedback is important as we strive to improve our services. . We value your input and appreciate your contribution to our improvement efforts. Thank you!
   

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10. M

    Myra

    Raleigh

    2 reviews

    2.0

    2 reviews

    Dined on February 2, 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4

    We were seated promptly, however we had to wait about 15 minutes for our waiter to acknowledge us. And that was after asking for the waiter. The vegetables were cold, the queso dip dish had dip running down the side. The waiter only checked on us after signaling for him. The bread holder, bread plates, appetizer dishes were not removed after each course- a real pileup on the small table. We eat here frequently, however with this experience it will some time before returning. Unsatisfactory service
    

    Firebirds Wood Fired Grill - DurhamResponded on February 4, 2025

    Thank you so much for sharing your review, Myra. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
    

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