Firebirds Wood Fired Grill - Erie

Firebirds Wood Fired Grill - Erie reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kristen

   Pittsburgh2 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   manger running the plates was digging his nose the whole time. gross. we said something and they got someone else to do it. the waitress commented they all had been complaining about it all day but it fell on deaf ears. good was mediocre.
   

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2. A

   Angie

   New York City5 reviews

   2.0

   Dined on May 3, 2025

   1. Overall 2
   2. Food 5
   3. Service 3
   4. Ambience 4

   We had reservations for 6 pm in order to celebrate our daughter’s college graduation. However we were not seated until 6:40. The hostess was nice and offered to buy us an appetizer but even after we were finally seated, it took another 25 minutes before we even got bread. I understand it was busy but it was disappointing and definitely didn’t make the evening feel special.
   

   Firebirds Wood Fired Grill - ErieResponded on May 5, 2025

   We appreciate you taking the time to share your experience, Angie. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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3. A

   Aaron VIP

   San Francisco2 reviews

   3.0

   Dined on April 26, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Our waitress was lackluster. Forgetful and not very attentive. We didn’t get the bread that is served. Even when we asked for it, it wasn’t brought to us. 3 out of the 4 champagne glasses that were brought out had lipstick marks on them. I walked over to the bar and asked the bartender for more because we were sitting there for ten minutes while our carafe of mimosas sat there. I sat at the bar waiting for the bartender to wash 3 more glasses. I had to instruct him to pay attention to the rim of the glasses. Most women wear some type of lip gloss/or lipstick and it’s sticky; so those things need paid attention to. The manager was very nice. I noticed her trying to take up some of the slack for the waitress that was serving us. She made sure that we got what were needed. The food was good. Overall the experience was average. I was disappointed as this was my first experience at the restaurant. The best thing about my meal was my company.
   

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   Firebirds Wood Fired Grill - ErieResponded on May 1, 2025

   Thank you so much for sharing your review, Aaron. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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4. d

   diana

   Pittsburgh3 reviews

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were in Erie for a day and needed a quick place for dinner. It was a nice and clean restaurant, our server was great and the food was wonderful.
   

   Firebirds Wood Fired Grill - ErieResponded on May 2, 2025

   Hi Diana, Your kind words made our day! Thank you for your support, and we’re so happy you had a great experience. We hope to see you again soon!
   

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5. B

   Bill VIP

   Philadelphia13 reviews

   5.0

   Dined on April 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Megan is an excellent waitress & bartender! Food is amazing! We love this place!❤️
   

   Firebirds Wood Fired Grill - ErieResponded 6 days ago

   Hi Bill, Thank you for your amazing review! Your support means the world to us, and we’re so happy you had a great experience. We can’t wait to serve you again!
   

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6. D

   Dee

   Tampa3 reviews

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Took my girlfriend out for lunch, had wonderful service from our adorable little waitress, had an issue with one of the item menus however the manager came over addressed our table apologized and handled the situation to our satisfaction.
   

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7. M

   Madison

   Pittsburgh1 review

   5.0

   Dined on April 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We received outstanding service starting with the front desk, to the table with our server and the manager, and even when we left there were two managers holding the door for us wishing us a good night. The food was delicious and the vibes were cozy and comfortable! I ordered a salmon caesar salad, which I highly recommend. Will be back for sure :)
   

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8. R

   Rosemary

   Pittsburgh3 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food! Had an awesome server and we will definitely go back.
   

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9. E

   Eric

   Pittsburgh7 reviews

   5.0

   Dined on April 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time and meal the service was awesome
   

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10. C

    Cleo VIP

    Chicago50 reviews

    4.0

    Dined on April 9, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    When traveling through Erie, Firebirds is an excellent grestaurant treat. The food is always good; the staff pleasant; and the ambience is a great break from fast food joints.
    

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