Firebirds Wood Fired Grill - Grapevine

Review summary

1. M

   Mehwish

   Dallas

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   What a worst experience. First time here never been here before. We reserved this restaurant for our 15th anniversary. The server was not knowledgeable and trained. She was treating us like we are just sitting there and she even didn’t ask about any soda or lemonade options either for kids. I mentioned them about our anniversary but didn’t get any special welcome. And then we placed an order for appetizers. Some other girl brought it but didn’t even say hello. And when our server came back and asked us that do you want to eat anything else or done. We wanting to order more but we really turned off by that question. And we decided to leave. Waste of time and money. Would never go back and below zero rating 👎🏼
   

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2. R

   Robert

   Dallas

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Service was good. Took a minute for the drinks to get to the table on a Sunday afternoon. Mixed reviews on the food but 4 out of 6 ain’t bad I guess.
   

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3. OT

   OpenTable Diner

   Dallas

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Took my girlfriend here for Valentine’s Day and holy moly, from the drinks to the dessert, everything was absolutely amazing. The Lobster Queso with the bread they serve could have been my entire meal. 10/10 would recommend.
   

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4. N

   Nancy

   Dallas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service and great food. We were seated promptly. My first visit and I will dine again here or Plano location. Staff, Manager & GM were making contact w their patrons. Attentively listened & Very knowledgeable. Plenty food, left with take home bag.
   

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5. J

   Jerry

   Dallas

   4 reviews

   4.0

   4 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   I had a great experience and the food was 🔥🔥🔥. The place was busy so the table cleaning was a little slow. Overall still 4-stars.
   

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6. F

   Frances

   Dallas

   25 reviews

   5.0

   25 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience was great. We will continue to tell all of our friends and we will return also.
   

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7. A

   Andy

   Dallas

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was great, awesome drinks and great attention. However at this location, food was not that great, they didn’t even bring us some bread to share. I prefer the alliance location
   

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8. M

   Melissa

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We go to Firebirds often and really enjoy it. The food is always great.
   

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9. J

   Jennifer

   Dallas

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place to spend Valentine’s Day with friends. Ambiance was great, food was amazing and server was attentive.
   

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10. T

    Tex123

    Washington DC

    6 reviews

    5.0

    6 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everyone from the bar to table service was extremely kind and helpful. We had a large party and were accommodated without pause or chaos (ok we were the chaos). Excellent spot for our work dinner. 12/10 recommend.
    

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