Firebirds Wood Fired Grill - Orlando

Review summary

1. P

   Penny VIP

   Orlando29 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely dinner! Bleu cheese filet with BLT salad and loaded baked potato and wood grilled salmon with southwest scalloped potatoes. Very friendly and attentive service.
   

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2. S

   Shanice

   Orlando1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The server was great! The food was better than I expected 10/10
   

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3. A

   Adeja VIP

   Orlando6 reviews

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Dawn was our server, she was so accommodating I know my group asked for a lot so I took it easy on her with requests but she was so sweet throughout it. The food was great, the hot honey sandwich was the only thing that was a little disappointing with two thin pieces of chicken and a lot of breading on it. The flavors was great though! Everyone else loved everything!
   

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4. A

   Annamarie

   New York City1 review

   2.0

   Dined on March 22, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   The food itself was very good. We tried some of the main dishes, appetizers and dessert. The salmon was very flavorful and the crème brûlée cheesecake was delightful. Most of our table indulged in the strawberry lemonade which was very good. The service in the other hand was not very good. Our waitress seemed to be distracted with other things which was surprising as the restaurant was not busy. It took her some time to get our appetizer order but for our dinner order, we waited nearly 40 minutes to even place the order. When our order came we were missing quite a few items and then dessert was given to us with no utensils so we had to get them from another table because she had not come by our table to check on us for a while. That part was disappointing. Ambience though was nice.
   

   Firebirds Wood Fired Grill - OrlandoResponded 4 days ago

   We appreciate you taking the time to share your experience, Annamarie. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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5. G

   Guido VIP

   Hamburg106 reviews

   1.0

   Dined on March 22, 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 4

   I gave only one star for the whole experience!! Quality of food was excellent so I gave five stars, but the service was so bad that the whole experience is turned down !!! A while ago, also a food was only average and the service very poor. So there was an BIG improvement , but now Service is so bad again. Why does it take 25 minutes to refill a glass of water? And why do they need 15 minutes to come back with the check ???? This is no fun at all and easy to change !!
   

   Firebirds Wood Fired Grill - OrlandoResponded 6 days ago

   Thank you so much for sharing your review ,Guido . We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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6. OT

   OpenTable Diner VIP

   Orlando4 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, it was great. Food never disappoints! Service was excellent!
   

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7. J

   Jim VIP

   Orlando58 reviews

   5.0

   Dined on March 21, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   We enjoyed a nice quick dinner with good service and good food.
   

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8. BH

   BrookeH

   San Francisco3 reviews

   2.0

   Dined on March 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   firebirds are starting to feel like a perkins and there’s no special service. The server wasn’t really listening a few times she got the temperature of my steak wrong and did not offer to fix it even though I told her she said I’ll let them know she didn’t get the toppings correct on my potato. It just felt like I was at a diner so for the price of the food if I wanted a Perkins, I would go to a Perkins.
   

   Firebirds Wood Fired Grill - OrlandoResponded on March 18, 2025

   We appreciate you taking the time to share your experience ,Brooke. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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9. K

   Kay

   Orlando1 review

   1.0

   Dined on March 15, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Server didn’t seem knowledgeable of menu server also seemed like she was either tired or exhausted even though we came in 15 minutes before closing due to a reservation that was said and it seemed like it showed that there were upset however they didn’t really kinda talk about the food options on the menu with being at the second time to the restaurant. The first time was a good experience, but the second time was definitely awful and to put the icing on the cake. When asked for us to go Coke to drink quickly said there is no to go cups. How can a restaurant properly be open and don’t have to go cups for customers that’s coming to a restaurant to pay you guys service for food definitely not ok
   

   Firebirds Wood Fired Grill - OrlandoResponded on March 17, 2025

   We appreciate you taking the time to share your experience, Kay. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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10. S

    Stephen

    Orlando1 review

    5.0

    Dined on March 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This was our first experience with Firebirds. We will definitely be back.
    

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