Firebirds Wood Fired Grill - Overland Park

Review summary

1. A

   Anne

   Kansas City

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was amazing! Great food, service etc!! Will definitely be back soon!
   

   Is this helpful?

   Report
2. K

   Kristy

   VIP

   Kansas City

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is our very favorite restaurant and location. We experienced incredible service and they took care of us very well in light of having an unusually long wait due to inclement weather. We’d like to keep this spot to ourselves because it’s special but we can’t help it also recommending it. 
   

   Is this helpful?

   Report
3. B

   Bill

   VIP

   Kansas City

   23 reviews

   4.0

   23 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Grayden is very attentive.
   

   Is this helpful?

   Report
4. A

   Andre

   Kansas City

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great experience for us. We have not been here before, but all agreed we will be back. The food was all very good and the service was super friendly.
   

   Is this helpful?

   Report
5. D

   David

   VIP

   Kansas City

   19 reviews

   5.0

   19 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Firebirds never disappoints! Our service was impeccable!
   

   Is this helpful?

   Report
6. FR

   FRANKS

   Kansas City

   2 reviews

   2.0

   2 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   30 minutes WAIT to get a table WHEN YOU HAVE A RESERVATION. UNACCEPTABLE You NEED to learn RESERVATIONS MANAGEMENT, 10 minutes is ACCEPTABLE. 30MINUTES IS NOT
   

   Is this helpful?

   Report
7. K

   Kerry

   VIP

   Kansas City

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   With our table not ready for our reservation we headed to their bar and found two seats tucked away in the corner. After ordering drinks from the attentive bartender, we decided we had the best seats and probably the best service in the restaurant, so we stayed gave up our table reservation and stayed at the bar. Great decision, wonderful service and very good food!
   

   Is this helpful?

   Report
8. J

   John

   Kansas City

   10 reviews

   3.0

   10 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   The food here is usually excellent, but my meal early on New Year's Eve was disappointing. Abby, our server was excellent as was the rest of the staff. My rib eye steak was less than good, however. First of all, the cut of meat was poor. Looked and tasted more like a poor cut of a KC strip steak. No marbling, tough, with a fair amount of gristle. Ordered it medium but came out medium rare with almost no taste. My fault that I didn't send it back, but they were very busy, and I didn't want to risk a problem related to that by sending it back. This was all a surprise to me because the last time I ate here a month ago, it was one of the best steaks I'd ever had. To be complete, my Caesar salad was very good, and my wife's Chilean sea bass was excellent. I generally love this place, but tonight it was off. We'll go back perhaps on a less busy and noisy night.
   

   Is this helpful?

   Report
9. J

   John

   Lake of the Ozarks

   19 reviews

   5.0

   19 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wife’s birthday celebration. Very busy fo NY Eve fellow diners but great service and good food and drink. Thanks
   

   Is this helpful?

   Report
10. K

    Kelsea

    Kansas City

    1 review

    2.0

    1 review

    Dined 6 days ago

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 2

    Firebirds used to be one of our favorite places but we will not be coming back after our experience today. Our steaks were both AWFUL and sides were not much better. Our server was fantastic but would not go back to spend another 150-200 for food we can make better at home for a fraction of the cost.
    

    Firebirds Wood Fired Grill - Overland ParkResponded 3 days ago

    Thank you so much for sharing your review. We're sorry to hear about this experience. We greatly appreciate you taking the time to provide this feedback, and it has been shared with our team for improvement moving forward.
    

    Is this helpful?

    Report