Firebirds Wood Fired Grill - Overland Park

Review summary

1. R

   Richard

   VIP

   Kansas City

   31 reviews

   4.0

   31 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was good. Have a great server, but the kitchen was slow especially with desserts.
   

   Is this helpful?

   Report
2. J

   Jill

   Kansas City

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food overall was very good, but the salads were not delivered until after the meals came. We also had to wait a long time for the desserts. Not sure, but I think the kitchen was either understaffed or overwhelmed.
   

   Is this helpful?

   Report
3. d

   debi

   Lake of the Ozarks

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a wonderful dining experience! The food was cooked to our specs and served promptly.
   

   Is this helpful?

   Report
4. m

   marilyn

   Kansas City

   9 reviews

   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our family enjoyed a very good lunch to celebrate the upcoming Christmas holiday. Food was really good and our request for a booth was honored. Our server was very attentive and made sure we had everything we needed. Great day at a great restaurant!🎄👍
   

   Is this helpful?

   Report
5. A

   Andrew

   Kansas City

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   Server was great, clean restaurant but I don’t go to a restaurant for all that I go for the food. Paid 33 bucks for a cold and fatty steak. Won’t go again
   

   Firebirds Wood Fired Grill - Overland ParkResponded 4 days ago

   Thank you so much for sharing your review. We greatly appreciate you taking the time to provide your feedback, and it will be shared with our team for improvement moving forward.
   

   Is this helpful?

   Report
6. T

   Terry

   Las Vegas

   1 review

   3.0

   1 review

   Dined on December 15, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Food did not have much flavor. Took too long for drinks.
   

   Firebirds Wood Fired Grill - Overland ParkResponded 4 days ago

   Thank you so much for sharing your review. We greatly appreciate you taking the time to provide your feedback, and it will be shared with our team for improvement moving forward.
   

   Is this helpful?

   Report
7. S

   Steven

   Chicago

   1 review

   2.0

   1 review

   Dined on December 13, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   had a reservation and had to wait 25 minutes for a table to be available which completely defeats the purpose of a reservation. also a guest who checked in after us was seated before us with the same “reservation” time. food was decent but a little to pricy for what it was
   

   Firebirds Wood Fired Grill - Overland ParkResponded 4 days ago

   Thank you so much for sharing your review. We are so sorry to hear about this experience, and we’d love the opportunity to make things right. Will you please message us with your email address so we can follow up further? Thank you.
   

   Is this helpful?

   Report
8. Y

   Yvonne

   VIP

   Kansas City

   8 reviews

   3.0

   8 reviews

   Dined on December 13, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   We started out wanting a table b/c one in our party has a walker and has trouble getting in and out of a booth. There was nothing available so we settle on the booth. The service was very slow waited quite some time for our drinks and our meals. When the wine came , both bottles were not what we had ordered. The food came and 2 of the 6 orders had a problem, after waiting a long time. We divided the bill in 3 and when the credit card receipts arrived she game each card holder a bill to sign , once signed we discovered we all signed the wrong hard holder receipt . The whole thing was a debacle!
   

   Firebirds Wood Fired Grill - Overland ParkResponded 5 days ago

   Thank you so much for sharing your review, Yvonne. We are so sorry to hear about these experiences, and we'd love the opportunity to make things right. Will you please message us with your email address so we can follow up further? Thank you.
   

   Is this helpful?

   Report
9. J

   James

   Kansas City

   1 review

   5.0

   1 review

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great dining experience when we go here. Food is fantastic.
   

   Is this helpful?

   Report
10. T

    Tina

    Kansas City

    4 reviews

    2.0

    4 reviews

    Dined on December 11, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 4

    Service was slow and frustrating. They weren’t overly busy but our server was MIA after she took our order. Food was not great either.
    

    Is this helpful?

    Report