Firebirds Wood Fired Grill - Plano

Firebirds Wood Fired Grill - Plano reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. E

   Elaine VIP

   Dallas - Fort Worth19 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food was good but pricey for what you get. The cocktail menu was lackluster. Service was extremely slow today. Our water glasses were empty with no one checking on us. Our waiter totally forgot to bring dessert that was ordered on the 3 course meal and was bringing the check before we reminded him. Checks were not split correctly.
   

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2. B

   Bill VIP

   Dallas - Fort Worth30 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The food is usually good but this time my food was warm but not hot. Also, the drinks were flat and weak, especially the lemon drop martini. Don't know if they had a new bartender but I've had better in the past.
   

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3. j

   john

   Dallas - Fort Worth6 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food and service were very good. One thing is that steak should be served on warm plate (not hot so that meat keeps cooking as I have experienced at other high end restaurants). My steak was cool after only eating half.
   

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4. D

   David

   Dallas - Fort Worth2 reviews

   5.0

   Dined on May 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A real hidden jewel of a restaurant - good good - great value.
   

   Firebirds Wood Fired Grill - PlanoResponded 4 days ago

   Hi David, Thank you for your amazing review! Your support means the world to us, and we’re so happy you had a great experience. We can’t wait to serve you again!
   

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5. D

   Derrick VIP

   Orange County1 review

   5.0

   Dined on May 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Party of 12 to celebrate a 50th birthday! Awesome service and delicious food. We will be back. Thank you!
   

   Firebirds Wood Fired Grill - PlanoResponded 4 days ago

   Hi Derrick, We truly appreciate your 5-star review! It’s always our goal to provide the best experience, and we’re so glad to hear we met your expectations. Looking forward to seeing you again!
   

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6. W

   Wilma and Dana VIP

   Washington DC19 reviews

   5.0

   Dined on May 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Firebirds is my favorite restaurant. We drive 40 minutes to eat there. The food and service are excellent.
   

   Firebirds Wood Fired Grill - PlanoResponded 4 days ago

   Hi Wilma, We truly appreciate your 5-star review! It’s always our goal to provide the best experience, and we’re so glad to hear we met your expectations. Looking forward to seeing you again!
   

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7. J

   John

   Dallas - Fort Worth38 reviews

   3.0

   Dined on May 20, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Steak was overcooked. I asked for MR and it came M. My wife’s bbq were good , but not delivered hot
   

   Firebirds Wood Fired Grill - PlanoResponded on May 22, 2025

   We appreciate you taking the time to share your experience, John. We’re truly sorry that it didn’t meet your expectations, and we’re committed to making things better. Your feedback will be shared with our team to help us improve and ensure a better experience moving forward.
   

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8. D

   Donald

   Dallas - Fort Worth1 review

   3.0

   Dined on May 17, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Ser vice was good. Food was not as good as the last time we ate there.
   

   Firebirds Wood Fired Grill - PlanoResponded on May 20, 2025

   Hi Donald, Thank you for taking the time to share your recent experience at Firebirds. We sincerely apologize that the quality of your food did not meet our usual high standards. Your feedback is incredibly valuable, and I will personally ensure that your review is shared with our leadership team.
   

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9. A

   Angelina

   Dallas - Fort Worth1 review

   1.0

   Dined on May 17, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The waiter was very short and wasn’t friendly with my sister and I. My sister’s food looked like it was from frozen box And same thing with the cheesecake it wasn’t good and it tasted like it came out from frozen box or something. We weren’t scarified by being there,
   

   Firebirds Wood Fired Grill - PlanoResponded on May 20, 2025

   Hi Angelina, We sincerely appreciate you taking the time to share your recent experience at Firebirds. It’s always our goal to provide every guest with exceptional food and service, so we’re genuinely sorry to hear that the quality of the food during your visit did not meet those expectations. Please know that your feedback is extremely important to us. It not only helps us identify areas for improvement but also ensures that we uphold the high standards our guests deserve.
   

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10. S

    Sandy VIP

    Dallas - Fort Worth30 reviews

    5.0

    Dined on May 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Sam our server was excellent! Great cob salad & grilled shrimp salad!
    

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