Fireproof Restaurant

Review summary

1. C

   Charlie

   Columbus

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best restaurant experiences I’ve ever had. My girlfriend and I had our date night here and it was the first time either of us had gone. Our waiter Dave and other staff members such as their manager (I’m assuming) made sure we were informed on the menu options for happy hour and catered to anything we could possibly need. Dave was a bright spirit and engaged with us a lot, suggesting we start with 3 tapas and whatever drinks we would enjoy. We had the Hummus, Roasted Potatoes, and Bang Bang Shrimp and each were genuinely the best I had ever had of their kind. It was delicious. Throughout the evening we were continued to be checked in on, but not rushed at all. The manager even asked if we were feeling cold so they could adjust the temperature if needed. Dave also helped my girlfriend by making a custom drink relative to her favorite drink - an Aperol Spritz with a holiday twist - and it was delicious. At the end of the night we only had 1 more plate that we didn’t quite enjoy (Lobster Tacos) so Dave removed it from our bill since it was our first time dining in. At the end, we had 3 tapas and 5 drinks and our bill was under $60.00! Overall, an amazing and thoughtful experience and we will definitely be coming back for date nights and happy hours with friends!
   

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2. B

   Brandy

   Columbus

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and food in a beautiful restaurant! They really made my 50th birthday special!
   

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3. A

   Amanda

   Nashville

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   We sampled several small plates from the menu. The food was very bland and unfortunately we just weren’t impressed with any of the plates. The cocktails were great and the service was excellent! The restaurant has a great vibe and I would definitely go back for happy hour.
   

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4. E

   Emily

   Columbus

   2 reviews

   5.0

   2 reviews

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful dinner that hit the spot for everyone in our family, with kids age 6 through 15. We made it in time for happy hour pricing on Friday, which was a great deal. We loved everything we tried! The service was excellent as well as the ambience. 
   

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5. F

   Faye

   Chicago

   8 reviews

   5.0

   8 reviews

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I highly recommend Fireproof especially for Happy Hour. The food and service was excellent 👍🏾👍🏾
   

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6. J

   Jessica

   VIP

   Columbus

   10 reviews

   5.0

   10 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dan was an absolutely amazing server. He was able to give us great insight on the menu and made amazing suggestions. We ordered everything he suggested and we were not disappointed. Our experience was great and we cannot wait to go back.
   

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7. S

   Shardae

   Columbus

   1 review

   5.0

   1 review

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing and staff was very attentive!
   

   Fireproof RestaurantResponded on December 11, 2024

   Thank you for your feedback. We are truly sorry for your experience and want to express that this was an unprecedented situation for our team. While their intentions were to help, we recognize it wasn’t handled in the way it should have been. As a gesture of goodwill, we offered complimentary tapas cards and discounted your checks, but we understand this may not fully make up for the distress caused. We are committed to learning from this to ensure we handle any future situations better. Thank you for bringing this to our attention.
   

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8. K

   Kierra

   VIP

   Atlanta Metro

   16 reviews

   5.0

   16 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great. The service was excellent, and the ambience is great with great music. Always a good time at fireproof
   

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9. Z

   Zachary

   VIP

   Columbus

   21 reviews

   1.0

   21 reviews

   Dined on December 7, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   To say that our experience was dreadful is an understatement. We have been very loyal patrons of Fireproof since moving to the neighborhood. While our waitress was absolutely incredible, the events that transpired were everything but. Whilst eating, a member of our party passed out, falling off of their chair and hitting their head on the table next to ours. The entire group at the table rushed to help the injured person. Our waitress ran over, very distressed and wanted to help however, the assistant manager walks up and yells "don't touch him, if you touch him, we are liable". The waitress backed away. The assistant manager proceeded to ask, "how much did they drink", while they did not drink a single drop of alcohol (which our waitress confirmed). The manager then said to the group "can I get your bill and get you out of here, this isn't a good look for other people eating here, you need to get him off of the floor". The person was clearly having a medical emergency, and her greatest concern was the other maybe 8 people in the restaurant at the time. Needless to say, we paid our bill (which they discounted "for the trouble") and left. As someone well connected in the community and an avid supporter of local businesses, I can say without a doubt we will never return to this restaurant, nor will we be able to promote them in the future.
   

   Fireproof RestaurantResponded on December 11, 2024

   Thank you for your feedback. We are truly sorry for your experience and want to express that this was an unprecedented situation for our team. While their intentions were to help, we recognize it wasn’t handled in the way it should have been. As a gesture of goodwill, we offered complimentary tapas cards and discounted your checks, but we understand this may not fully make up for the distress caused. We are committed to learning from this to ensure we handle any future situations better. Thank you for bringing this to our attention.
   

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10. P

    Patrick

    VIP

    Columbus

    41 reviews

    5.0

    41 reviews

    Dined on December 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 4

    Excellent food and wait service, but kitchen brought out food slowly and haphazardly! However, once it arrived it was excellent! Happy hour prices are very reasonable’
    

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