Fireside Grill

Fireside Grill reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Lori

   Victoria1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food selection and service is always very good. We Frequent there at least 4x a year.
   

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2. H

   Heidi

   Vancouver5 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server was fantastic (I didn’t catch her name - she had beaded earrings though) and the food was great. My husband’s eggs were not how he wanted them however he still enjoyed his meal. It got louder as more people arrived however I would definitely recommend!
   

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3. K

   Kyra

   Vancouver1 review

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service was very good and. So was the food. We were able to sit outside, an added feature.
   

   Fireside GrillResponded 3 days ago

   Thank you for the great feedback! We’re so happy to hear you enjoyed the service and food. It’s always a pleasure to dine outdoors when the weather allows, and we’re glad you could take advantage of that. We hope to welcome you back for another wonderful experience soon!
   

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4. S

   SARA

   Vancouver1 review

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our wonderful server Hannah checked in with us just the right amount of times. Service was flawless. Food was so delicious. Ambiance was most pleasant Plse bring back the Sunday brunch buffet!!!
   

   Fireside GrillResponded 3 days ago

   Thank you for the lovely review! We're so glad to hear Hannah took great care of you and that you enjoyed the food and ambiance. We’ll be sure to pass your kind words along to her! And we hear you on the Sunday brunch buffet—you're not alone in missing it. We’ll definitely share your feedback with the team. Hope to welcome you back again soon!
   

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5. S

   Sara

   Vancouver3 reviews

   2.0

   Dined on April 27, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   When we got there we told the server we didn’t want to be rushed and we were there for a nice meal we ordered appetizers and about a minute after she came over to get mains ordered … we explained again we wanted some time between our appies and main courses and she assured us that would be the case. While we were still eating our appies our food arrived making a huge cluster for the table and not what we had asked for. It was as if she disappeared at some points as we had drinks sitting empty for quite awhile and we felt completely rushed throughout the whole experience. I’ve come here before and was satisfied with service however this time was not pleasant at all.
   

   Fireside GrillResponded 3 days ago

   Thank you for your feedback. We’re sorry to hear your recent experience didn’t meet expectations. We understand how important it is to enjoy your meal without feeling rushed, and we apologize for not meeting that request. We’ll address this with our team to ensure it doesn’t happen again. We hope to have the opportunity to welcome you back and provide a better experience next time.
   

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6. O

   Owen

   Vancouver1 review

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My 12 inch ribeye steak was delicious. And the paste tatoes with asparagus (erect thick grass sticks for those who didn't know) and carrots was scrumptious). BTW Calc is short for calculator.
   

   Fireside GrillResponded 3 days ago

   Thanks for the review! We're so glad you enjoyed the ribeye steak and the sides—definitely a great combo! Hope to see you back soon for another tasty meal!
   

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7. P

   Paul

   London1 review

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Welcomed in a seated right away. The server was quick, knowledgeable and friendly. Food was great, we all enjoyed it
   

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   Fireside GrillResponded 3 days ago

   Thank you for the great feedback! We’re happy to hear you felt welcomed, enjoyed friendly and knowledgeable service, and loved the food. We hope to see you again soon!
   

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8. M

   Marlene VIP

   Vancouver13 reviews

   3.0

   Dined on April 26, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Fireside Grill was one of my all time favourite spots and always had incredible service however yesterday was not the case. I truly felt my friend and I were totally forgotten ignored) and I literally after a long wait for some water simply got up and served myself! I do not expect that lack of service from Fireside ~ I do want To add that I did see James working however he was not our server and the tables he served received his 110% customer service ~ I don't think we got 50%. Their food was outstanding however with the cost of everything today if customer service is missing that is a major miss. :-(
   

   Fireside GrillResponded 3 days ago

   Thank you for your feedback. We're very sorry to hear your recent visit didn’t reflect the high level of service we strive for at Fireside. It’s disappointing to know you felt overlooked, and we’re addressing this with our team to ensure it doesn’t happen again. We’re glad you enjoyed the food and appreciate you highlighting James’ excellent service—that's the standard we aim for with every guest. We hope to have the chance to welcome you back and deliver the experience you know and deserve.
   

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9. N

   Norm

   Vancouver3 reviews

   5.0

   Dined on April 24, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very helpful waiter. Good meal and reasonable cost. Very quiet in the dining room. A most enjoyable experience as usual.
   

   Fireside GrillResponded 3 days ago

   Thanks for the great feedback! We're glad to hear you had a pleasant experience with both the service and the meal. We look forward to welcoming you back for another great visit!
   

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10. E

    Elizabeth

    Vancouver31 reviews

    5.0

    Dined on April 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent service and a quiet atmosphere. Everyone loved the Easter decor. Eggs Benedict & Caesars were a huge hit. Husband loved burger & fries. Definitely recommend.
    

    Fireside GrillResponded 3 days ago

    Thank you for the wonderful feedback! We’re so glad to hear you enjoyed the service, atmosphere, and Easter decor—and we’re especially happy that the food was a hit too! We truly appreciate the recommendation and hope to see you again soon!
    

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