Fitoor Santana Row

Review summary

1. V

   Vinod VIP

   San Francisco1 review

   3.0

   Dined today

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Meat/Fish dishes were overly salty ( cheap preservative) and spicy. Their proprietary cocktail pasha was not good: out of balance. Service and decors were good
   

   Is this helpful?

2. R

   Rohit

   Greater Boston1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was exceptional and its worth the price. Service can be improved.
   

   Is this helpful?

3. S

   Senthil VIP

   San Francisco3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fitoor didn’t disappoint. Other than the minor snafu we had at checkin where the lady at the reception kept my wife waiting for 10 mins. when folks from our party were already seated. The food was amazingly good. The main course is what did it for us, the small plates were ok but the main course was great. We had the slowly cooked lamb, the dal, paneer and the butter chicken. All of the dishes were great, I would rate them at 9/10. The drinks were also good but some of the cocktails we ordered didn’t cut it. All in all, it was a great night out, with amazing food and decent drinks. The ambience also did not disappoint, the music was enjoyable and the service was spot on!
   

   Is this helpful?

4. OT

   OpenTable Diner

   San Francisco2 reviews

   4.0

   Dined on March 14, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Cocktails were awesome! Food was ok. Ambience was good.
   

   Is this helpful?

5. A

   Andrea

   San Francisco1 review

   5.0

   Dined on March 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were great. Very knowledgable staff and a beautiful venue. Can’t wait to check it out on the weekend with belly dancers and a DJ.
   

   Is this helpful?

6. OT

   OpenTable Diner

   Miami1 review

   2.0

   Dined on March 13, 2025

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 4

   There were a few elements that felt overpriced. For instance, fryums—usually offered complimentary—were billed at $15, which didn’t match the overall food value. Additionally, a 3.5% birthday service charge was added, yet all we received was a tiny scoop of ice cream, leaving the fee hard to justify. Another issue was with the kids’ treats. Our children were promised chocolate at the end of their meal, but they were given M&Ms instead. It would have been better to check with parents beforehand, especially since the candies are artificially dyed and might not be preferred by everyone. While the food was good, it wasn’t exceptional enough to make us want to return. Overall, the experience didn’t seem to justify the price being charged.
   

   Is this helpful?

7. OT

   OpenTable Diner

   San Francisco2 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for Indian food but a bit pricey. Would highly recommend.
   

   Is this helpful?

8. S

   Sham

   Detroit2 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The prawns and lamb chops were out of this world. I came with my son and his family and the service staff immediately helped us with the kids. My wife is vegetarian and there were several excellent selections. The service was fast and efficient, amazing attention to detail. Food was par excellence and reminded me of my hometown. I ordered a beer “Kati Patang” and thoroughly enjoyed the premium craft lager beer. I will definitely come here again. Sham Vaidya
   

   Is this helpful?

9. M

   Miguel

   Houston1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   Rude owner who only treats you normally if you are Indian. Made us sit outside on the far table away from any fires then said inside was “too full.” When I asked to move us inside, they said there was no space. When I asked to close out, they gave me attitude and charged an 18% gratitude automatically. I ordered chicken, mushroom, and old fashion, and another cocktail — $115 Avoid avoid avoid!
   

   Fitoor Santana RowResponded on February 16, 2025

   Hello Miguel, Thank you for sharing your experience! The Fitoor team values respect and diversity and we strive to convey this in every guest interaction. With concern to your seating, we honored your reservation for the outdoor seating that you specified in your booking, but had the inside not been fully committed to indoor reservations, we would have gladly accommodated you! Regarding the 18% gratuity, we made every effort to communicate this clearly through the OpenTable terms, phone reservations, follow-up emails/texts, and the listing on the Valentine's menu itself. We apologize for any miscommunication or misinterpretation of the aforementioned points! Please do not hesitate to reach out directly for any further needs. Fitoor Team
   

   Is this helpful?

10. s

    sheetal

    San Francisco3 reviews

    1.0

    Dined on February 15, 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1

    Very bad high noise level. Could not enjoy our meal due to very high club like music throughout!!
    

    Is this helpful?