Fitoor Santana Row

Review summary

1. OT

   OpenTable Diner

   San Francisco2 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Cocktails were awesome! Food was ok. Ambience was good.
   

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2. A

   Andrea

   San Francisco1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were great. Very knowledgable staff and a beautiful venue. Can’t wait to check it out on the weekend with belly dancers and a DJ.
   

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3. OT

   OpenTable Diner

   Miami1 review

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 4

   There were a few elements that felt overpriced. For instance, fryums—usually offered complimentary—were billed at $15, which didn’t match the overall food value. Additionally, a 3.5% birthday service charge was added, yet all we received was a tiny scoop of ice cream, leaving the fee hard to justify. Another issue was with the kids’ treats. Our children were promised chocolate at the end of their meal, but they were given M&Ms instead. It would have been better to check with parents beforehand, especially since the candies are artificially dyed and might not be preferred by everyone. While the food was good, it wasn’t exceptional enough to make us want to return. Overall, the experience didn’t seem to justify the price being charged.
   

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4. S

   Sham

   Detroit2 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The prawns and lamb chops were out of this world. I came with my son and his family and the service staff immediately helped us with the kids. My wife is vegetarian and there were several excellent selections. The service was fast and efficient, amazing attention to detail. Food was par excellence and reminded me of my hometown. I ordered a beer “Kati Patang” and thoroughly enjoyed the premium craft lager beer. I will definitely come here again. Sham Vaidya
   

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5. M

   Miguel

   Houston1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   Rude owner who only treats you normally if you are Indian. Made us sit outside on the far table away from any fires then said inside was “too full.” When I asked to move us inside, they said there was no space. When I asked to close out, they gave me attitude and charged an 18% gratitude automatically. I ordered chicken, mushroom, and old fashion, and another cocktail — $115 Avoid avoid avoid!
   

   Fitoor Santana RowResponded on February 16, 2025

   Hello Miguel, Thank you for sharing your experience! The Fitoor team values respect and diversity and we strive to convey this in every guest interaction. With concern to your seating, we honored your reservation for the outdoor seating that you specified in your booking, but had the inside not been fully committed to indoor reservations, we would have gladly accommodated you! Regarding the 18% gratuity, we made every effort to communicate this clearly through the OpenTable terms, phone reservations, follow-up emails/texts, and the listing on the Valentine's menu itself. We apologize for any miscommunication or misinterpretation of the aforementioned points! Please do not hesitate to reach out directly for any further needs. Fitoor Team
   

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6. s

   sheetal

   San Francisco3 reviews

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Very bad high noise level. Could not enjoy our meal due to very high club like music throughout!!
   

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7. A

   Arpita

   San Francisco1 review

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   the overall food was good not great but decent. The atmosphere was nice but service was horrible. Our server was so busy he couldn’t remember if we asked for something. Our table was not set. There was no cutlery, plate and napkins provided. We asked 4 times and then a different server was serving tables in general came by and we asked him 2 times and 3rd time he got angry and started slamming 3-4 forks and spoons loudly on the table. This was so in appropriate . Save yourself the hassle of going here as you can find better food and environment lots of places in bay area
   

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8. P

   Parag

   San Francisco3 reviews

   5.0

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Creative and tasteful food put together and presented in a very appealing way. Amazing cocktails. Great ambience and light entertainment makes for a memorable experience.
   

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9. S

   SUSHANT

   Central Coast1 review

   5.0

   Dined on February 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A Delightful Dining Experience! ⭐⭐⭐⭐⭐ Had an amazing experience at Fitoor! We went there to celebrate a birthday, and the restaurant truly made it special for my partner. The ambiance was warm and inviting, and the service was absolutely fantastic—friendly, attentive, and accommodating. We ordered two snacks to start, and they were beautifully presented, flavorful, and served in generous portions. For the main course, we had a delicious dish paired with naan, and both the quality and quantity were excellent. Every bite was packed with authentic flavors, making the meal truly satisfying. The staff went out of their way to make our celebration memorable, adding a personal touch that made our visit even more special. Highly recommend Fitoor for a great dining experience, whether it’s a special occasion or just a casual meal! Will definitely be coming back. 😊
   

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10. M

    Mayank

    San Francisco4 reviews

    5.0

    Dined on February 3, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We came to Fitoor for our anniversary during a weekday afternoon. While the place was empty, I can definitely say that we left without an empty stomach. The service was excellent, food came in a reasonable time and was really tasty. You do have to plan for the fact that they keep on changing their menu, which is nice, but you might be in for a surprise when you look for the dishes that you’re trying to order.
    

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