Flatz Restaurant and Lounge

Review summary

1. M

   Marc

   San Francisco7 reviews

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Good value for their four course Valentine’s Day Special. Pastry items were especially tasty!
   

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2. J

   JOHN

   Denver1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I went for Valentine’s dinner. They had 3menus to choose from. I chose the 3course valentine menu. The mini beef Wellingtons were outstanding. The Cesar salad was outstanding, the braised short ribs were outstanding. Everything was cooked perfectly, flavors melded nicely and it was thoroughly enjoyable. My husband had the prime rib and it too was outstanding. Everything was cooked perfectly! We have been to Flatz on multiple occasions in the past. It’s one of those hidden gems that you don’t realize is there but when you do, it’s a delight. It was a wonderful relaxing dinner that really dazzled our tastebuds. I highly recommend this restaurant.
   

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3. j

   john VIP

   Denver33 reviews

   4.0

   Dined on November 22, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   good food, very good service - somewhat pricey, especially the wine
   

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4. H

   Heidi VIP

   Denver7 reviews

   5.0

   Dined on November 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service staff (greeter and server, Jenny) were very friendly and helpful. Food was tasty and atmosphere great to meet up with an old friend and not feel rushed! I would return!
   

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5. a

   amyl VIP

   Coastal Georgia5 reviews

   2.0

   Dined on June 30, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Did t have enough staff on. The waitress was trying and very nice but she was the only one in the bar and restaurant. Food sat in the window for a long time while we waited. Chicken sandwich was so overcooked it was hardly edible. As a local I really wanted to find a new option- this is not it.
   

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6. MD

   MaryD

   Denver3 reviews

   3.0

   Dined on June 16, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   It was an average experience. Unfortunately one if the things is, this restaurant doesn't offer mimosas or any other breakfast adult beverages. Not that is a show stopper. We were celebrating father's day and thought that would have been a nice offering. My omelet wasn't very flavorful. Very average overall experience.
   

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7. OT

   OpenTable Diner

   Minneapolis1 review

   1.0

   Dined on May 12, 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 2

   I attended the Flatiron Hotel's Mother's Day Brunch on Sunday, May 12th, 2024. The food was good, and the service during the meal was good, but being erroneously charged nearly $1000 for brunch for 4 people negated anything good about the experience. As we were finishing our meal, a manager (I think; it wasn't our server) approached and said something like "We have your signature, but somehow didn't get your credit card?" I said I hadn't even seen my bill yet. She apologized and I chalked it up as a mixup on her part. When I did give my card to my server, it took about 15 minutes before I got it back. Everything looked correct, and I assured my server I would leave her a favorable review (she asked two or three times, then handed me a Renaissance Boulder-branded card with a QR code on it), but after leaving the hotel I saw two charges to my bank: one for $361, the actual cost, and another for over $500. From what I was told later, it seems they charged me for our meal as well as the meal of whoever had sat at our table before us. Almost three days later and I've been assured that all the erroneous charges (they dropped the $500 charge and replaced it with a $361 charge and a $461 charge--I tipped $100) should drop from my account by tomorrow. I did get the equivalent of a "whoops, sorry about that" from multiple managers; you can decide for yourself if that makes up for it. I would recommend another location if you want top-tier service commensurate with top-tier prices (the Hilton is right next door). The Hilton also probably don't force their serving staff to beg patrons for reviews, so I imagine it'd be a better experience all around.
   

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8. t

   trimel

   Denver3 reviews

   5.0

   Dined on May 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   This was a special Mother's Day brunch event in a ballroom, so it was not the usual Flatz Restaurant.
   

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9. SB

   SheriB VIP

   Denver7 reviews

   3.0

   Dined on February 15, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Food was good, but not great for the price. Service was slow and they kept changing our server.
   

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10. HM

    HilleryM VIP

    Denver40 reviews

    4.0

    Dined on February 15, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    Easy place to gather for a meal or cocktails! Great ambiance and always good service. It's a tucked away gem that really is perfect for a nice meal with friends and/or family!
    

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