Floor 13 Rooftop Bar

Floor 13 Rooftop Bar reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. E

   Eduardo

   New York City7 reviews

   3.0

   Dined on April 12, 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 2

   Vibes and ambiance were not worth the credit card hold for reservations. Music was generic, no live music, drinks were ok. The server was awesome. Also called and sent a message several times to confirm our reservation and not a single call back or message back.
   

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2. A

   Ashley

   Phoenix1 review

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was excellent, drinks are good, good environment and great customer service!
   

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3. M

   Michelle VIP

   Phoenix1 review

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had our wedding at this beautiful rooftop venue two years ago, and we recently returned for a special visit. The experience was just as memorable as the first time! The views were breathtaking, the atmosphere was perfect, and the staff were incredibly accommodating. It felt just as magical as our wedding day—if not more so. A truly unforgettable spot, and we’re so glad to have come back to celebrate again. Highly recommend for any special occasion!
   

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4. A

   Alexandra VIP

   Phoenix7 reviews

   1.0

   Dined on March 23, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Don’t waste your time !!! There are so many bars to choose from. This place can’t even make a martini
   

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5. R

   Richie

   Phoenix2 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always amazing ! A must this time of year highly recommend
   

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6. F

   Fabian

   Phoenix2 reviews

   1.0

   Dined on February 23, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   We had a disappointing experience here. The drinks were good, food was underwhelming, and service was terrible. Alizandra was not attentive at all. We ordered food and we never received any silverware. Our food was dropped on the floor and the server never acknowledged it or offered anything else. We had to flag someone down anytime we wanted to order anything. Also we were never given an itemized receipt, so luckily we asked for one because gratuity was already included! We understand it was semi busy, but maybe add another server or if Alizandra had some sense of urgency the experience would have been okay.
   

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7. A

   Aaron

   Phoenix2 reviews

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   I normally do not do reviews, but my experience was so bad that I feel the need to warn others. I made reservations for my girlfriend’s birthday so we could try something new. The first thing that we were introduced to was a small table that was tucked in a corner away from any heat on a windy night. We then waited for at least 30 minutes to get our initial drinks ordered and another 10-15 for the drinks to come. At first, I assumed that it was due to it being Valentine’s Day so I was understanding. However, after we ordered the second round and some sliders, we waited for 40 minutes and didn’t see the waitress. Throughout this whole ordeal I am looking at a bunch of open tables that I was told have “reservations” for them, even though they were empty for the entirety of our visit. Finally, I used valet to park my car and the valet did not tell me there was any charge to use valet nor did he give me a ticket. Only when we were on our way out did he tell us that it was $20 to use valet. His phrasing was “You know it’s $20 to use valet, right?” So in closing I will not be recommending this location to anyone nor will I be going back. I ended up making reservations at DC steakhouse and got the best service ever! I should have simply gone to them instead.
   

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8. D

   Daniel

   Phoenix1 review

   5.0

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing place! The food was yummy the sliders were my favorite. The drinks were delicious, highly recommend.
   

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9. R

   Ricardo

   Phoenix1 review

   1.0

   Dined on January 25, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Great view but I personally didn’t like the food or drinks I was expecting a great atmosphere but for paying to reserve there only 6 people even though it was it took a long time to get drinks the food came first
   

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10. m

    melissa

    Hawaii7 reviews

    5.0

    Dined on December 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We love coming here! Second year we have come and worth it everytime🎉
    

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