Fogo de Chao - Beverly Hills

Review summary

1. W

   Walter

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everyone should experience Fogo de Chão’s Market Table and Churrasco. The meat cuts are excellent but the seasoning and spices are brought to your table sizzling. Of course, others have their own biases but I am sure Fogo will never disappoint anyone.
   

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2. c

   cindy

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All staff was amazing specially Karina, the “gaucha” that served us the most and made sure all we wanted was brought to us :)
   

   Fogo de Chao - Beverly HillsResponded 2 days ago

   Thank you so much!
   

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3. S

   Soseh

   VIP

   Los Angeles

   8 reviews

   1.0

   8 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Went here last night for Christmas Dinner.. We were sat at a table physically touching the back of the buffet soup line. It was impossible for me to sit without having the person next to me get up, and even then I was shoving myself into the seat. My little sister ended up with broken soft plastic in her salad which could easily have been swallowed. She showed it to the server, "my manager will take care of it" no one came to the table or did anything to address the issue.. what was taken care of? Didn't even ask which salad it was to remove from buffet line?? "All you can eat" we sat down and were bombarded with food for a total of 5 minutes, and got a sausage 45+ minutes later. None of the food came out around again, nothing was all you can eat. The guy that came over with the lamb was turned down by 1 person at the table as we had just gotten 3 different skewers at once and he was overwhelmed.. lamb guy's response was "even better" and he dashed off before asking anyone else at the table if they'd like that cut of meat Our server handed us dessert menu and did not come back around, probably to not have to be confronted about the plastic again? Who knows.. We ordered dessert from another server who noticed us looking around bored and got the check from a third server $600 check for 6 people you'd expect service to be a bit better..? Still tipped $65 as it was Christmas but damn I'd give $0 if it wasn't.
   

   Fogo de Chao - Beverly HillsResponded 2 days ago

   We're sorry we missed the mark for you during your Christmas dinner. Your seating and service experiences, along with the concerns about your sister's salad, are concerning. Our team would like to work toward providing you with a better experience. Please reach out through our website contact form so we can address your concerns and improve future visits. Thank you.
   

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4. j

   juliebel

   Los Angeles

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We enjoyed our Christmas Dinner! We were so full but we made sure we save some space for dessert :)
   

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5. A

   Ann

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   A meat feast – excellent service and a celebratory experience 
   

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6. D

   Dee

   New York City

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The dining experience at Fogo de Chão was absolutely delightful. The food was incredibly delicious, with a wide variety of expertly grilled meats that were cooked to perfection. The customer service was truly outstanding - the staff, from the servers to the "meat men," were all incredibly pleasant, attentive, and went above and beyond to ensure we had a wonderful time. The atmosphere of the restaurant was clean, cozy, and inviting. It had a wonderful ambiance that made for an enjoyable and relaxing dining experience. Overall, Fogo de Chão is a clear winner when it comes to providing exceptional customer service. I would highly recommend this restaurant to anyone looking for a fantastic Brazilian steakhouse experience. Shout out to Mikey and Marina!
   

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7. C

   Christian

   Los Angeles

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Correct pour les amateurs de viande, mais concept un peu surfait et cher...
   

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8. R

   Raymond

   Toronto

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Busy night for the restaurant nice people but value for the food which was rarely delivered to the table (30min) green
   

   Fogo de Chao - Beverly HillsResponded 2 days ago

   It sounds like the experience wasn't quite what you were hoping for, Raymond. We aim to provide timely service and a great value for all our guests. Please reach out through our website contact form so we can discuss your experience further and work towards a more satisfying visit next time. Thank you.
   

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9. T

   Tania

   Raleigh

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   This was my first time visiting a Fogo De Chao and this location and everything was outstanding! From the food, decor and service, I couldn’t have asked for a better experience. Absolutely amazing! And Marina Brustolin is the best. As the Assistant Manager, she impressed my family and I with how hard she was working and attentive she was to the needs of the customers and in supporting her staff. Well Done!! 5-Star+ experience.
   

   Fogo de Chao - Beverly HillsResponded 3 days ago

   We appreciate your glowing feedback, Tania! It's fantastic to hear you enjoyed your first visit with us, and we're pleased Marina left such a positive impression. Your kind words motivate us to keep delivering exceptional experiences. Visit us again soon to unlock exclusive benefits by joining Fogo Rewards!
   

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10. A

    Arvee

    Los Angeles

    5 reviews

    1.0

    5 reviews

    Dined on December 16, 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 2

    My family celebrated my daughter & my brother's birthday at Fogo last Sunday and it left a bitter & burnt taste in our mouths...figuratively & metaphorically. We were seated quickly & our server at the start was pretty on point.  We were thinking of just doing ala carte but decided to get the full Churrasco service which makes more sense but in hindsight, we should have just gotten the former. The first meat we got really set up the clownshow we experienced.  The garlic beef was tough, lukewarm & bland.  A slight hint of garlic just to say it had garlic on it.  The bottom sirloin was softer but again lukewarm.  The sausage had decent flavor but again LUKEWARM.  That's the theme - bland to decent flavoring with lukewarm temps for almost all meats.  The lamb cut & chops which became the highlight of the night were the only meats that were hot and tasty.  The Picanha which is the bread & butter of any Brazilian Steakhouse was burnt & needed salt.  The pork belly was downright vile.  It had a funky smell to it that we as a family, decided not to eat it.  We got a so called explanation that it's supposed to be that way which was ridiculous.  We consume a lot of pork since it's a major part of our diet and we know that's not how it's supposed to be.  Our server who explained this then started to turn her exemplary service down a notch & it became quite slow for us to get our drinks or sides refilled. I wish I can say that the sides, salad bar, and desserts were good but nope...it's as bad as the meats.  Well, the creme brulee was at best, mediocre which was a step in the right direction I guess.  I was actually thinking of talking to the manager in charge since the food & service was abysmal just to give feedback but my brother told me to forget it & just get out of the restaurant as fast as we can. The place & decor looks good but in the end, you go there for the food and service and when a fast casual like Pampas offers better quality & value than you.
    

    Fogo de Chao - Beverly HillsResponded 6 days ago

    We're sorry to hear that your experience did not meet your expectations during your family's celebration. Our goal is to deliver exceptional flavors and service to every guest, and it's concerning that this wasn't reflected in your visit. We'd love the opportunity to address your concerns and improve your experience. Please reach out through the contact form on our website so we can discuss further. Thank you.
    

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