Fogo de Chao - Chicago

Review summary

1. P

   Polyane Anne

   VIP

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It is always wonderful to be there I love all service. Great food Great service Thank you
   

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2. M

   Mary Anne

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service as usual! We had a great time!
   

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3. A

   Angelique

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a wonderful lunch with my fiancé and his father. 
   

   Fogo de Chao - ChicagoResponded 3 days ago

   Dear Angelique, we are glad you enjoyed our cuisine, and thank you for your terrific compliment and review! We look forward to welcoming you again at your next visit.
   

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4. M

   Margarita

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great and fast service. Took my family for the first time and they loved it.
   

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5. S

   Shayla

   Chicago

   3 reviews

   1.0

   3 reviews

   Dined on February 23, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Had a 10:30p reservation we were seated at 10:40p and advised that we should hurry and get to the salad bar because they are about to shut it down. They dimmed the lights even more in the restaurant, then we were rushed through the service so much so that the waitress was rushing and spilled my drink on me. Safe to say we had a horrible experience and will not be back.
   

   Fogo de Chao - ChicagoResponded on February 25, 2025

   We're truly sorry to hear about your recent experience and the service you received during your visit. We aim to create a welcoming and unhurried atmosphere for our guests, and it's concerning to hear that this wasn't met. Please reach out via our website contact form so we can address your concerns. Thank you.
   

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6. B

   Baylee

   Nashville

   2 reviews

   5.0

   2 reviews

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was easily one of the best dining experiences we’ve ever had. The market table, the meats, the dessert and the things. What a lovely evening.
   

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7. C

   César

   Chicago

   5 reviews

   1.0

   5 reviews

   Dined on February 19, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Too long waiting for the meats , Poor customer service we were looking for the manager but never showed up he was eating in the back area , food looked old in the salad area , Bad experience for us this time
   

   Fogo de Chao - ChicagoResponded on February 20, 2025

   We strive to provide attentive service and timely access to our cuts, and it's concerning to hear this wasn't your experience. We're sorry we missed the mark and want to address your concerns. Please reach out through our website contact form so we can work toward a better experience for you. Thank you.
   

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8. T

   Taletha

   Chicago

   1 review

   1.0

   1 review

   Dined on February 19, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   The service was poor. We had to request meats come to our table. they kept walking pass us to attend to other tables. The food we did receive was hot and great. Been a few times n today was just horrible I felt so out of place.
   

   Fogo de Chao - ChicagoResponded on February 20, 2025

   We're truly sorry to hear that your recent visit didn't meet your expectations. It's important for us to provide attentive service to every guest, and we'll certainly look into this matter. Please contact us through our website contact form so we can address your concerns and make things right. Thank you.
   

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9. E

   Ernie

   Chicago

   1 review

   4.0

   1 review

   Dined on February 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   The all you can eat for $67 per person is very worth it. All of the meat was very good. The food at the salad bar was cold but still very good.
   

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10. T

    Tatiana

    Chicago

    1 review

    1.0

    1 review

    Dined on February 16, 2025

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3

    I recently had a disappointing experience at Fogo de Chão. I asked for my steak to be cooked medium-well, but unfortunately, most of the meat I received throughout the night was either undercooked or extremely tough. It was frustrating, especially when I had requested a specific doneness. To make matters worse, oil spilled on my dress, which was a mess I didn't expect from such a place. The service was also subpar. There were hardly any servers coming around with meat, and it felt like we were being overlooked. It was a far cry from the quality and service I expected. Overall, this visit was a letdown, and I won’t be rushing back anytime soon. Had to wait over an hour with a reservation while others cut in line also.
    

    Fogo de Chao - ChicagoResponded on February 19, 2025

    We sincerely regret to hear about your recent experience and the challenges you faced during your visit. It’s concerning to know that the service and preparation did not meet your expectations. Our team would like to address your concerns and work towards a better experience. Please contact us through our website's contact form so we can assist you further. Thank you.
    

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