Fogo de Chao - New Orleans

Review summary

1. B

   Brian

   New Orleans

   15 reviews

   3.0

   15 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   The service team seemed to very frazzled, especially the hostess. Several members of the waitstaff seemed to not know what they were doing. Nearly every table in restaurant had no water in their glasses. One server took the lead and managed to get things more under control. The tables also seem to be way too close to each other. Makes it a challenge for the gauchos. Food was great as always!
   

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2. O

   Osha

   New Orleans

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   It was a great experience overall but some of the meat the brought to the table wasn’t hot, may have gotten warm-cold from the walk to the table but everything else was great! We love Fogo and will probably try lunch another day or come an earlier dinner time! Keep up the great work you guys!
   

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3. J

   Jeremy

   VIP

   Washington DC

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   SLOW. SLOW. SLOW. Took them 30 mins to come back with good meats. Had to remind them several times to bring more food.
   

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4. C

   Cheraud

   Philadelphia

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 1

   Took 2 hours to get food and it was overall a sloppy experience food was good tho
   

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5. R

   Ricketta

   Mississippi

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I loved it so much food was amazing service was great
   

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6. L

   Lucien

   New Orleans

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   I'll be honest here, I wanted to like it. Inattentive at times but more often than that forgetful staff members. The market areas, cold bar etc were unorganized and frequently cross contaminated from guests spilling food(which happens but you have to have a porter cleaning that more often). Infrequent gaucho service, I requested ribeye to 3 different people and never received it. I just opted for the check in lieu of the ribeye or dessert for expediences sake. 230 including tip and I really expected better.
   

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7. J

   Jason

   Austin

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Mostly ignored by the wait staff, had to call them order to get a drink, get the check etc, sat me next to a drawer that kept opening. Also most of the meat was overcooked.
   

   Fogo de Chao - New OrleansResponded 3 days ago

   Jason, we regret to hear about your experience with our team's attentiveness and the quality of the cuts during your visit. Our team values feedback, and we're committed to improving our guests' experiences. Please reach out via our website contact form so we can address your concerns and work toward a five-star experience. Thank you.
   

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8. G

   Gina

   VIP

   Atlanta

   3 reviews

   1.0

   3 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Bad service and meet was ok No side dishes they did not have any
   

   Fogo de Chao - New OrleansResponded 4 days ago

   Gina, we strive to offer attentive service and a complete dining experience, and it's concerning to hear we may have fallen short during your visit. Our team would like to address your concerns and provide a better experience. Please reach out via the contact form on our website. Thank you.
   

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9. J

   Juan Miguel

   Orange County

   1 review

   3.0

   1 review

   Dined on February 9, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food was ok (not punto par with the imagen they sell, or the porches in the menú. Staff seemed overworked and tired. Ambiance was ok. Bathrooms, up to par with public restrooms in a stadium. Was ok. But would not visit again on purpose.
   

   Fogo de Chao - New OrleansResponded 7 days ago

   Juan, thank you for sharing your thoughts with us. We're concerned to hear about your recent experience and would like to better understand the details you mentioned. Please reach out through our website contact form so we can address your concerns and work toward a more positive experience in the future. Thank you.
   

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10. c

    carlos

    Mexico City

    1 review

    3.0

    1 review

    Dined on February 8, 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3

    Los baños están muy de cuidados , no tenían papel para secarse las manos además de que estaba sin limpiar
    

    Fogo de Chao - New OrleansResponded 7 days ago

    Lamentamos que su visita no cumpliera con nuestras expectativas en esta ocasión. Nos tomamos en serio la limpieza y su experiencia en nuestros baños no refleja nuestros estándares habituales. Le invitamos a contactarnos a través del formulario en nuestra página web para abordar esto. Gracias.
    

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