Fogo de Chao - Rosemont

Review summary

1. D

   Dominique L

   Chicago

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10/10 like always this is my favorite restaurant and location
   

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2. S

   Susana

   VIP

   Chicago

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   As a long-time customer, I was extremely disappointed with my recent visit. The service was painfully slow—from taking our order to receiving drinks and sides. The floor near the salad bar was dangerously slippery, making me avoid it altogether. To top it off, the molten chocolate cake arrived with mostly melted ice cream. What made this experience even more frustrating was that I had noted in my OpenTable reservation that this was for a 50th birthday celebration—an important milestone—yet the dinner felt far from special. Unfortunately, this was the worst experience I’ve had at Fogo de Chão, and I expected much better.
   

   Fogo de Chao - RosemontResponded 1 day ago

   We're sorry to hear that your recent experience did not meet expectations, Susana. Celebrating a milestone like a 50th birthday should be memorable, and we regret that this wasn't the case. Our team would like to learn more about your visit and work toward a better experience. Please reach out through our website's contact form to discuss your concerns. Thank you.
   

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3. OT

   OpenTable Diner

   Chicago

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cool ,excelente servicio , atención y comida , recomendable
   

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4. OT

   OpenTable Diner

   VIP

   Denver

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Felix and Andrea were great! Service was prompt and professional.
   

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5. GS

   GinaS

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have gone to these bar bite experiences several times and we have almost been to Fogo so many times for the regular dinner. This time they blew it out of the water. The serves were all wonderful. The bartenders were too. Our waiter Chad was the best server we have ever had. Everyone was very attentive/. Food was great
   

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6. G

   Ghada

   Unspecified

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was amazing the food was amazing and we are looking forward to seeing you guys again
   

   Fogo de Chao - RosemontResponded 5 days ago

   We are thrilled you enjoyed your dining experience, Ghada, and thank you for your terrific compliments!
   

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7. K

   Kaitlyn

   Milwaukee

   1 review

   1.0

   1 review

   Dined on February 23, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   We have dined here multiple times before it has always been great. This time when we have finished our meal our waiter disappeared and we waited 30-45 minutes contacting management and other staff to get our bill. They offered us a complimentary dessert but at that point we were just so frustrated we wanted to leave. We commuted 2 hours round trip for this dinner and we are debating never coming back to this location.
   

   Fogo de Chao - RosemontResponded 7 days ago

   We're genuinely sorry to hear about your recent experience, Kaitlyn. We aim for efficient service and understand how this could impact your visit. We'd love the chance to make this up to you. Please reach out through our website contact form so we can address your concerns and work toward a better experience. Thank you.
   

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8. c

   cynthia

   Chicago

   1 review

   3.0

   1 review

   Dined on February 23, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 1

   We waited for beef ribs the duration of our dining experience. By the time they came 9 of the 11 people in our party were done eating. The tables were too close together and we kept bumping into the table behind us
   

   Fogo de Chao - RosemontResponded 7 days ago

   We're sorry to hear about your recent experience with us, Cynthia. Our team understands the importance of a comfortable dining environment and timely service. Please reach out through our website contact form to discuss your concerns further and explore how we might make it up to you. Thank you.
   

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9. D

   Debbie

   Chicago

   3 reviews

   1.0

   3 reviews

   Dined on February 23, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Either raw or well done tough meat. Impossible to reach bathroom due to people waiting. Management was unhelpful. Worst birthday meal ever!
   

   Fogo de Chao - RosemontResponded 7 days ago

   We're sorry your experience didn't meet your expectations, and for the concerns you faced during your visit. We aim to create memorable moments for our guests and it's disappointing that this wasn't the case. Please reach out via our website contact form so we can discuss your experience further. Thank you.
   

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10. A

    Amanda

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on February 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    My boyfriend and I were celebrating Valentine’s Day late due to our differing work schedules. We were a little late for our reservation so we didn’t mind waiting for our table. So we decided to start with drinks at the bar, which were absolutely delicious. The table we were seated at was right next to the salad bar which was a very high traffic area, which wasn’t great, but the food was incredible. Our waiter, Rudy, was very attentive and personable. We also had a great interaction with one of the meat servers, Andrew, who helped us get our hands on some of the amazing fried cheese with honey. Overall a good experience, we plan on going back again, maybe just at a different table.
    

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