Fogo de Chao - San Antonio

Review summary

1. A

   Alyssa

   Philadelphia

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It was alright, good food overall, tho frustrating since we weren’t really seen by those bringing food over, had to ask a few times and once we asked the right person we had everyone stop by in like 10 minutes. But then we also felt a bit rushed to leave, too many different wait staff so no one rly knew what we were waiting on - they gave us the bill before we even got what was on the bill, and we didn’t even get another serving of fried bananas like we asked, we decided to just leave. I get they are busy, but to be having like 4 different ppl serving our table drinks and a different one clearing things off and then another different person giving us our bill just felt really disorganized.
   

   Fogo de Chao - San AntonioResponded today

   We're sorry to hear about the disorganization and service delays during your visit, Alyssa. We aim for seamless and attentive service for all our guests. Our team would like to address these concerns directly. Please contact us via our website form so we can discuss your experience further. Thank you.
   

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2. R

   Robert

   Minneapolis

   34 reviews

   5.0

   34 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Fogo has always been a family favorite but the team in San Antonio was truly exceptional on Christmas Day. Dozens of pros working really hard to provide a great experience and they succeeded. Thank you, FdC!
   

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3. F

   Fabian

   Monterrey

   39 reviews

   2.0

   39 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Chicken and pork with Parmesan were overcooked. Took about 20 min to get a beer, rodizio guy dropped the knife on my friends arm (fortunately she was wearing a long sleeve sweatshirt), asked for chicken wrapped in bacon for my nephew and he got it one hour later, more than 3 spades came to the table just with food for 3 or 4 (we were a table of 12). Bottom-line, not what you would expect from a Fogo Do Chao. Gave feedback to the manager and she was receptive and friendly, gave us a discount for the inconvenience, but that doesn’t fix the experience.
   

   Fogo de Chao - San AntonioResponded 1 day ago

   Thank you for sharing your feedback with us. We're sorry to hear about the delays and challenges you encountered during your visit. Our goal is to offer prompt and attentive service, and we're disappointed this wasn’t the case. Please reach out through our website contact form so we can address your concerns and work toward a better experience. Thank you.
   

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4. E

   Ethan

   San Antonio

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing we loved every bit of the food served and loved the resturant
   

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5. F

   Fawn

   VIP

   Houston

   10 reviews

   3.0

   10 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Wish there was valet traffic was bad. I’d like more salad bar options
   

   Fogo de Chao - San AntonioResponded 4 days ago

   We appreciate your feedback and understand the importance of convenience, as well as variety at our Market Table. Our team would love to discuss how we might better serve you in the future. Please reach out to us through the contact form on our website so we can address your concerns. Thank you.
   

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6. B

   Ben

   VIP

   San Antonio

   1 review

   1.0

   1 review

   Dined on December 15, 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   Overall food was okay, price is what you expect so decent but the service was not great at all. Never once did the serve come ask how were we or if we needed anything. I ordered a tea and was never given the tea yet was surprised when I requested the tea to be removed from the ticket. I was celebrating a graduation and wanted to order a cake but never had the chance to. But overall meat was good.
   

   Fogo de Chao - San AntonioResponded on December 17, 2024

   Ben, we're sorry to hear that your service experience didn't meet expectations during your graduation celebration. We strive to provide attentive service, and it's concerning that this wasn't your experience. Our team would like the opportunity to make this up to you. Please reach out through our website contact form so we can address your concerns. Thank you.
   

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7. D

   Diana

   San Antonio

   1 review

   4.0

   1 review

   Dined on December 11, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Excelente comida, muy buen servicio. Te preguntan que cortes quisieran que te llevaran frecuentemente, los complementos te los sirven constantemente, todos los meseros están pendientes de tu mesa 10/10
   

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8. D

   Dale

   San Antonio

   25 reviews

   5.0

   25 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated a birthday here and could not be more pleased. Amber, Ethan, and Paul took excellent care of us. Terrific experience.
   

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9. J

   Juan

   VIP

   San Antonio

   11 reviews

   5.0

   11 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service from everyone including manager. They gave us an excellent complimentary cake for my birthday.
   

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10. J

    Jie

    San Antonio

    2 reviews

    5.0

    2 reviews

    Dined on December 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very good, will be back. On-time reservation, great food, amazing service.
    

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