Fogo de Chao - San Diego

Review summary

1. R

   Rael

   San Diego

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great value. Lamb chops were the best ever. Salad bar - great selections, but wasn’t topped up frequently enough.
   

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2. T

   Ty

   San Diego

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Delicious food and all around nice vibe. Took a bit for service to start coming to us
   

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3. m

   maria

   San Diego

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the happy hour drinks and food and experience was great.
   

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4. M

   Maricruz

   Sonora

   10 reviews

   vip
   4.0

   10 reviews

   Dined on November 16, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was great, the salad bar not that much. Also, love the drinks
   

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5. D

   Daniel

   San Diego

   1 review

   5.0

   1 review

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience was great. The food was delicious.
   

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6. N

   Naomi

   Orange County

   1 review

   1.0

   1 review

   Dined on November 12, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   My husband and I went for Veterans Day & it was an actual madhouse, we waited 40 minutes past our reservation to find out they packed the restaurant with more tables than any of the staff or guests could handle. It felt like a food hall cafeteria & the poor staff were clearly overwhelmed and unable to provide even basic service. We sat down, went to the salad bar & when we came back our water had spilled onto our table, ice everywhere , the staff cleaned it up but it was just a mess. Staff members tried to bring high chairs through our area which we ended up having to lift over our table. There was barely any room to walk straight between the tables we had to squeeze through. It felt like a money grab for the company or management or whoever made the decision to seat more than the staff could handle. It completely destroyed the experience & we made the decision to leave before eating. We were excited to try this concept of dining but the ambiance and overall experience of how many people were crammed into this restaurant was cheap, tacky, overwhelming & an insult to the guests who made reservations to celebrate the holiday.
   

   Fogo de Chao - San DiegoResponded on November 13, 2024

   Thank you for sharing your experience with us, Naomi. We're sorry for the disappointment during your visit and understand the frustration with the crowded environment. Please contact us through our website so we can address your concerns. We strive to offer a memorable experience and hope to make things right. Thank you.
   

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7. N

   Natalie

   San Diego

   4 reviews

   5.0

   4 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was wonderful! They explained all of the options and the process. If there was a fatty piece of meat they would make sure to give us a better cut. Wonderful experience! Can’t wait to go back.
   

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8. s

   stacy

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Rafael provided a GREAT first experience!! We were thrilled with the food and the Happy Hour drink menu was an added plus! You can get Happy Hour in the restaurant and it was all night! The meats were so tasty and the salad bar was incredible. Thank you Rafael for making our first experience one to remember and thank you for the excellent service! We will be back!
   

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9. J

   Joshua

   Hawaii

   1 review

   4.0

   1 review

   Dined on November 10, 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   Asked for the smoked cheese and lamb chops quite a few times and took at least 20-30 mins. The cheese was cold and the lamb child weee well done.
   

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10. P

    Patience Joy

    Los Angeles

    2 reviews

    3.0

    2 reviews

    Dined on November 10, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4

    The service was not great. Everyone was very friendly but as an example, my boyfriend ordered a beer twice and both times it took more than 30 minutes for us to get it. The cheese and honey only came around once and only after the table next to us requested it. Other than that, we requested it three times and it never came back around. We were there to celebrate his birthday and our anniversary and were offered free dessert, but everything took so long that we actually chose not to order them and just asked for the check. Also, the bathrooms needed some serious attention.
    

    Fogo de Chao - San DiegoResponded on November 11, 2024

    We appreciate your feedback and we're sorry to hear about the challenges you faced. It is concerning that service delays impacted your special celebrations. Our team strives to address such concerns efficiently. Please reach out via our website contact form so we can discuss this further and work toward enhancing your experience. Thank you.
    

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