Fogo de Chao - San Francisco

Review summary

1. T

   Taylini

   San Francisco

   5 reviews

   3.0

   5 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   The Service was not good. It took a while for food to come and for a long time only chicken and sausage and only later beef came. Also we ordered drinks that took long time to come and same with dessert that we almost gave up on.
   

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2. A

   Anthony

   VIP

   Los Angeles

   139 reviews

   3.0

   139 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Long time between serving of meats and when they did it was the same selection. Chicken, top sirloin and bottom sirloin very dissatisfying
   

   Fogo de Chao - San FranciscoResponded 2 days ago

   We regret that your experience with our selection and timing of cuts did not meet your expectations, Anthony. Ensuring a diverse and timely offering is key to our service. We would like to address your concerns and improve your future visits. Please reach out through our website contact form to discuss further. Thank you.
   

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3. J

   Jennie

   San Francisco

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Had a great experience with our group of 15 at dinner. The restaurant is very lively and it is hard to hear people past the couple you are sitting directly next to, but we adjusted seats and moved around to connect with each other. We also had to request some of the finer meats to come to our table. We continued seeing chicken for a while and finally asked for Filet mignon. There were several meats that we unfortunately never saw. But with all that said, we had a great time, the meat we did had was fantastic. The space filled exactly what our team needed for the night.
   

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4. J

   JoAnne

   VIP

   San Francisco

   38 reviews

   3.0

   38 reviews

   Dined on December 10, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Our second time there and we probably won’t be going back. Their buffet was horrible. Cheese and meats were hard and stale. Hardly anything to choose from. Some cold rice and beans on the side and potato salad. It seemed like they were short staffed or short on supplies for dinner service. Drinks took forever and the meats were ok. Some were burnt. For the prices they charge they could do a better job.
   

   Fogo de Chao - San FranciscoResponded 7 days ago

   Thank you for sharing your feedback with us. We regret that your recent visit did not meet your expectations, particularly concerning our Market Table and overall service. Our team values your input and would like to address your concerns further. Please reach out via our website contact form so we can work toward a resolution. Thank you.
   

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5. O

   Oleksandr

   VIP

   San Francisco

   1 review

   1.0

   1 review

   Dined on December 7, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Very meh experience. Several years ago we loved it and now it's very different. We had to wait a long time to get some decent meat. First 5-10 offerings were chicken and pork based, and they offered picanha three times in between. Even when we got strip and ribeye cuts, those were dry and chewy. Surprisingly, most of those cuts came in medium - very little medium-rare pieces. Not impressed at all.
   

   Fogo de Chao - San FranciscoResponded on December 9, 2024

   We're sorry to hear that your recent experience with us did not live up to your previous visits. Our team is committed to providing quality dining moments, and it's concerning to learn about the challenges you faced with the cuts offered. We invite you to connect with us through our website contact form so we can discuss this further. Thank you.
   

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6. P

   Paul

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on December 5, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   The marketplace salad bar is excellent. Variety and freshness are top notch. The meats are a hit or miss. Some are over cooked, not cooked enough, too salty, not seasoned well, or just perfect.
   

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7. J

   Judith

   San Francisco

   32 reviews

   2.0

   32 reviews

   Dined on December 4, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   The salad bar is superb! The chicken was very dry. The lamb tasted like mutton and was quite awful, two of the beef dishes were over cooked, filet was quite good. We don’t not recommend at all
   

   Fogo de Chao - San FranciscoResponded on December 5, 2024

   Judith, we appreciate your comments on the Market Table and are glad you found the filet enjoyable. It's concerning to hear about the other aspects that didn't meet your expectations. Our team is eager to address these concerns. Please reach out through our website contact form. Thank you.
   

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8. E

   Elizabeth

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I went to the restaurant to celebrate our 20th anniversary. The staff made it special. They treated us with a special complimentary dessert.
   

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   Fogo de Chao - San FranciscoResponded on December 1, 2024

   Elizabeth, we very much appreciate your kind words, as we always strive to provide the very best in quality and value. Thank you!
   

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9. S

   Samantha

   Las Vegas

   1 review

   3.0

   1 review

   Dined on November 24, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Meat quality is not too good, overdone, dry like beef jerky.
   

   Fogo de Chao - San FranciscoResponded on November 26, 2024

   We're sorry to hear that the quality of our cuts didn't meet your expectations, Samantha. We strive to ensure every guest enjoys their meal. Please reach out through the contact form on our website so we can address your concerns and work towards a better experience. Thank you.
   

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10. X

    Xiaoya

    Los Angeles

    1 review

    5.0

    1 review

    Dined on November 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fantastic meat, food bar and service! I will recommend Fogo de Chao to everyone!
    

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