Fogo de Chao - Scottsdale

Review summary

1. J

   Jennifer

   VIP

   Atlanta

   3 reviews

   3.0

   3 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   It was a neat experience but too loud and food on the bar had been there a while. Servers were all nice and neat came around often.
   

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2. M

   Michael

   VIP

   Phoenix

   30 reviews

   3.0

   30 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   I've been to multiple Fogos multiple times. This was the worst experience ever. We have to chase down the servers to bring us meat, and when the did it was either overcooked or very, very rare. Total disappointment.
   

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3. M

   Michele

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an incredible evening celebrating my fiancé’s birthday. He had never been to Fogo before, and it was exciting to share this experience with him. He loved every minute of it. His only recommendation was to not eat 24 hours before so you can truly enjoy every single option that comes to the table. If that is the only complaint one has, I would say Fogo de Chow Scottsdale absolutely exceeded all expectations. Thank you again for an incredible evening. We look forward to returning again soon.
   

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4. E

   Eric

   VIP

   Phoenix

   71 reviews

   5.0

   71 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I love this restaurant. Given how food delivery works, service is everything and boy did Eddie deliver. He was so impressive that we asked him what his job was, as he was not our waiter. Eddie was in customer service, and he went out of our way to make sure that our visit was amazing. We liked him so much that we will make sure Eddie is working the next time we make a reservation.
   

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5. A

   Alfonso

   Phoenix

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   everything was amazing this is by far my favorite place to celebrate with my family and friends.
   

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6. B

   Bill

   Phoenix

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   This was a little disappointing. I am not sure what the issue was but the service and amount of gauchos was less than we expect from Fogo. We had our green for meat sign up for long stretches with no one coming by to offer choices. Told the servers and were met with indifference.
   

   Fogo de Chao - ScottsdaleResponded 3 days ago

   We're sorry to hear that our service didn't meet your expectations during your visit, Bill. Ensuring attentive service is important to us, and it's concerning to hear about your experience with our team. Please reach out via our website's contact form so we can address your concerns. Thank you.
   

   1 person found this helpful

7. U

   Ubaldo rene

   Phoenix

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   I’ve been here a couple of times and it’s always a very good experience.
   

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8. H

   Hakki

   NRW

   2 reviews

   2.0

   2 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Über 40 Minuten gewartet, bis unser Tisch bereit war. Auf die Getränke haben wir 15-30 Minuten gewartet. Das Fleisch war kalt oder lauwarm. Ich war hier schon 4 Mal. Aber so schlecht war es noch nie.
   

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9. N

   Nancy

   VIP

   Greater Boston

   26 reviews

   3.0

   26 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   I think the restaurant was not what we expected Definitely a new experience It is very loud and not an enjoyable experience The staff working there where definitely earning their paycheck I’ve never seen such hustle The food was mediocre and the noise level made it difficult for a conversation Not what you would expect in a steakhouse Our waiter spoke so quickly I have no idea what he was telling us
   

   Fogo de Chao - ScottsdaleResponded 4 days ago

   Nancy, thank you for sharing your thoughts with us. We understand that the noise level and communication challenges impacted your experience. Our team would like to discuss your visit further and see how we might improve for you. Please reach out via the contact form on our website. Thank you.
   

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10. G

    Georgette

    VIP

    Phoenix

    5 reviews

    1.0

    5 reviews

    Dined 6 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Will never return to this fogo de chao. It was my father’s 55th birthday they made us waiting over thirty minutes to be seated which we were fine to wait until we realized they were seating us at the dingiest table they brought out and placed literally next to the hostess stand and right by a herd of twenty people waiting in the walk way. I specified in the reservation father’s birthday and I even asked can we get a better location table not here at the hostess stand by the front door since it’s special occasion. The hostess staff did not care my dad became upset as he should not feeling special at all and we just ended up telling them forget it we will just leave. It was a complete zoo in there they over book like crazy salad bar looked a mess. NEVER going back and if it’s special occasion highly recommend you reconsider dining here as the staff doesn’t give a damn.
    

    Fogo de Chao - ScottsdaleResponded 2 days ago

    We're truly sorry to hear about your experience and how it impacted such a special occasion, Georgette. Our team aims to make each guest feel special and it's concerning to hear this wasn't your experience. We'd like to discuss this further with you. Please reach out through our website contact form to address your concerns and work toward a better experience. Thank you.
    

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