Fogo de Chao - Bridgewater

Fogo de Chao - Bridgewater reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Louise

   New York City2 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Great food but way too many tables crammed in so the serving staff couldn’t move through and service exceptionally slow. We ended up waiting an hour for one drink. So disappointing and the staff did their best. Bad management it would seem.
   

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2. R

   Robert Je Hyun

   New Jersey1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   It was one of the perfect evening ever! Thanks! It was excellent!
   

   Fogo de Chao - BridgewaterResponded 1 day ago

   Robert, thank you so much for sharing your wonderful experience! We're thrilled you had such a perfect evening and look forward to welcoming you back soon!
   

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3. B

   Beatrice

   New York City3 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff is amazing as well as the management staff making sure everything is ok.. bartenders are amazing like chris, Clovis and rest of staff including managers like chris and April.
   

   Fogo de Chao - BridgewaterResponded 1 day ago

   It was a pleasure to read your positive feedback, Beatrice. We genuinely appreciate your shout-out for our team, including Chris, Clovis, and April. We look forward to welcoming you again soon!
   

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4. K

   Klever

   New York City6 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 1

   Very disappointed! Went with a friend for him to have the experience for the duration time. Awful! Meat was horrible. Horrible. I've been in this place a couple of times during weekends and had fun times. This time, today, Wed.... will not come again for a while, at least to be able to forget it. Very disappointed!
   

   Fogo de Chao - BridgewaterResponded 2 days ago

   We're sorry to hear about your recent experience, Klever. It's concerning to know we didn't meet your expectations this time, especially as you've had enjoyable visits with us before. Please reach out through our website contact form so we can address your concerns and work toward improving your future experiences. Thank you.
   

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5. M

   Matthew

   New York City2 reviews

   1.0

   Dined on May 3, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The service was very poor. We had a party of 6 and the service was very poor. It was difficult to get a glass of water. All of the cuts of meat were rare and not very much options. They would serve one person and leave. They said they’d come back and never did. I would not ever go back.
   

   Fogo de Chao - BridgewaterResponded 6 days ago

   We're truly sorry to hear about your experience, Matthew. It's our goal to provide attentive and consistent service, and your feedback is concerning to us. Our team would like to understand more about your visit and address these issues directly. Please connect with us through the contact form on our website. Thank you.
   

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6. D

   Danielle

   New York City1 review

   2.0

   Dined on May 3, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   I rarely leave reviews, but our experince here was frustrating enough that I feel compelled to share. From the moment we were seated, the service was lackluster at best. Our waiter took our initial order and then disappeared for the rest of the evening. We had to track down other staff just to get basic things like water refills. One of the main draws of a Brazilian steakhouse is the steady flow of meats, but at one point service completely stopped for over 20 minutes till we had to flag down staff. Even when the meats did come around, they skipped people at our table entirely. Guests who ordered seafood had to beg to receive it and those who were supposed to get dessert were left empty-handed. The meat itself was underwhelming—very fatty cuts and lacking in variety. The side dishes were disappointingly small and felt like an afterthought. Overall, the experience was not enjoyable or worth the price. Poor service, inconsistent food delivery, and a lack of hospitality made this one of the least impressive dining experiences I’ve had in a long time. I would not recommend this place to anyone. To give the positives the restaurant itself was very pretty and the one drink we were able to get was well made. There were a few servers who helped when they could and were very kind but overall it was just so poorly run.
   

   Fogo de Chao - BridgewaterResponded 6 days ago

   Danielle, we're sorry we missed the mark for you during your visit. The experience you described doesn't reflect our high standards for attentive service and quality, and we understand how frustrating it must have been. Our team would like to address your concerns and work toward a better experience, so please reach out via our website contact form. Thank you.
   

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7. M

   Marianne VIP

   New Jersey9 reviews

   5.0

   Dined on May 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great meal. Staff is top notch. Thank you for always giving us a great experience
   

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8. MV

   MariaV

   New York City6 reviews

   5.0

   Dined on May 3, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was great, they make it a great experience. Food is good and plenty. The best is the experience
   

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9. m

   milagros

   New York City1 review

   5.0

   Dined on May 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We were seated at 5:30pm. There were not too many guests at this time. Thus it was nice and quiet. You can hear the noise level increasing as we were leaving around 7pm. I guess it depends as to the occasion regarding noise levels.
   

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10. D

    Daniel

    New York City1 review

    4.0

    Dined on April 30, 2025

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 5

    Service has improved but front of house needs to emphasize better training. I shared that we were celebrating our anniversary but it sadly wasn’t acknowledged by anyone. Not even a “happy anniversary” from the server. We had to remind our server multiple times to bring a drink we’d ordered at beginning of service and only received a water refill after an hour and a half. Small things added up. I would also recommend instead of simply telling customers the table isn’t ready, despite arriving on time for a reservation that host staff offer a seat at the bar in the meantime. It’s a win win for the customer and more sales for the restaurant.
    

    Fogo de Chao - BridgewaterResponded 4 days ago

    Daniel, our team is sorry we missed the mark for you during your anniversary celebration. We strive to ensure attentive service and appreciate your feedback regarding the acknowledgment and timing. Your input about the bar seating is valued. Please reach out via our website contact form so we can address your concerns personally. Thank you.
    

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