Fogo de Chão - Burlington

Review summary

1. K

   Kimberly

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I just wanted to take a moment to express our gratitude for the fantastic brunch we had at your establishment. We reserved a table for a party of 10, and everything from start to finish was truly amazing! A special thanks to Richard, who was fantastic and attentive throughout our meal. He catered to our every need and even helped us take a photo to remember the occasion! Thank you for making this experience so memorable. We will definitely be back soon!
   

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2. P

   Paul

   Greater Boston

   13 reviews

   2.0

   13 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   This Brazilian Steakhouse was not the best. They ran out of two different beers and also Rosé. How do you run out of wine? The sides at the "great table" where not that great. Some of the meats were great others not so much. The waiters did not work as a team and asked the same question more than once nor did they communicate well (with us or eachother). Example, were we asked 3 times if we wanted dessert / coffee after we ordered said dessert / coffee. My party and I called this uncontrolled chaos. I have been to other Brazilian Steakhouses and while chaotic it was controlled and run well, not here. It was nice to try but I do not recommend nor will be going back.
   

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3. M

   Mark

   Greater Boston

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this place. The GM, Renalto is amazing. His entire staff is outstanding. Very welcoming and friendly.
   

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4. D

   Debbie

   Greater Boston

   36 reviews

   5.0

   36 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our work Christmas lunch here and it was fantastic. Everyone was so helpful and professional. Iliana was the best server we had. She was friendly, professional and recommended various meats to us.
   

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5. S

   Silas

   Greater Boston

   11 reviews

   3.0

   11 reviews

   Dined on December 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Overall, our experience at Fogo de Chão was mixed. While the food was good, as Brazilians, we were a bit disappointed that not all the traditional cuts of Brazilian meats we expected were available. The ambiance, unfortunately, detracted from the meal—it was overly crowded, with servers frequently bumping into us and our guests. Adding to the confusion, we were assisted by four different servers throughout the evening, making it unclear who to turn to when we needed help. Despite noting specific seating preferences when making the reservation, we were placed near a service station. This resulted in our guest being exposed to constant loud noises from dishes, conversations, and general service activity, making the experience far from ideal. Moreover, no one checked in on us during the meal, suggesting that the reservation notes were either ignored or overlooked. Service felt chaotic and disorganized, which made an otherwise promising evening fall short.
   

   Fogo de Chão - BurlingtonResponded on December 9, 2024

   Silas, thank you for sharing your feedback with us. We truly value your insights on the cuts offered and are sorry to hear the service and seating didn't meet expectations. Your comments about the ambiance and assistance are important to us. Our team would like to address these concerns further, so please reach out via our website's contact form. Thank you.
   

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6. J

   Jeff

   VIP

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a wonderful time celebrating a couple birthdays for me and my teenage son!! Charmine, our waitress was amazing! She did a masterful job of serving us!! Thank you Fogo for making my birthday super special!
   

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7. A

   Arundhati

   VIP

   Greater Boston

   7 reviews

   5.0

   7 reviews

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome food great service from all the staff. Really love it
   

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8. M

   Maria

   Greater Boston

   4 reviews

   5.0

   4 reviews

   Dined on December 4, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Misgel was our server and his service was incredible! Came to celebrate our anniversary, and we will most definitely be back. The market bar was fresh and constantly refreshed, and the meat was to die for! We did not try every cut, but what we had lived up to expectations and the price.
   

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9. B

   Bob

   New York City

   1 review

   5.0

   1 review

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great place for a business dinner or group of friends. Surprisingly even an option for vegetarians
   

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10. A

    Amir

    Greater Boston

    8 reviews

    1.0

    8 reviews

    Dined on December 1, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    I made a reservation for a birthday of my nephew. When we got there, the place was closed and a note on the door said that they have kitchen issues. I would have at least expected them to call me and tell me that the place is closed rather than let me drive there with the entire party. When I went online, it was still showing as having availability although they were closed!
    

    Fogo de Chão - BurlingtonResponded on December 4, 2024

    We regret the inconvenience you faced during your nephew's birthday, Amir. It’s concerning to hear that there was no prior notification about our closure due to kitchen issues. Our team is committed to ensuring a smooth experience and would like to address your concerns. Please contact us via our website so we can assist. Thank you.
    

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