Fogo de Chao - Providence

Review summary

1. P

   Paula

   Orlando

   4 reviews

   1.0

   4 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   First of all, Don’t get any packages with open bar and food, we payed the diamond package, and from the time we arrive they start getting our drink order 30 minutes after we all sat down, the drinks took forever to arrive, they didn’t have a lot of meat selections, food was not that good, that was our first and last time, the service was terrible, at the end they wanted to charge more than was in the signed contract. I don’t recommend to anyone. Needs a lot of improvement.
   

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2. C

   Carlos

   Greater Boston

   4 reviews

   3.0

   4 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Service was extremely slow. We had to ask for our drinks three times. Our sever changed his attitude for worse when we said we were doing the $39 dinner menu. Nice place but will not go back nor recommend.
   

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3. P

   Peter

   Greater Boston

   32 reviews

   vip
   5.0

   32 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   There were so many different meats I never thought the servers would get them all to us but as soon as we sat down the different servers brought over each course several times. There was no shortage of food and the quality was great. Unfortunately there was a large party going on in the bar area that made the dining area very loud and difficult to hear but it subsided after a while. Otherwise everything was excellent and the numerous servers never let our plates empty and always had our drinks filled. Excellent dining experience.
   

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4. A

   Alison

   Greater Boston

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing dinner, staff was impeccable - can’t say enough great things!
   

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5. M

   Maria

   Rhode Island

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great, the servers were as great and the place has great vibe!
   

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6. B

   Bud

   Greater Boston

   8 reviews

   3.0

   8 reviews

   Dined on November 14, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   The staff were great but the food was mediocre. We tried it because I had been to a Churrasco in Rio in 1968 on my way to Vietnam on the Intrepid and wanted to relive that.
   

   Fogo de Chao - ProvidenceResponded 7 days ago

   We're pleased to know our team left a great impression on you, Bud. Yet, it's concerning that the food didn't meet your expectations. Our team values feedback and would like to address your concerns. Please visit our website contact form to reach out. Thank you.
   

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7. s

   steven

   Greater Boston

   16 reviews

   vip
   3.0

   16 reviews

   Dined on November 11, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   We went for a birthday celebration the other evening. It wasn’t very busy yet host seemed very confused where to sit is for our reservation and we had to wait longer than we should have but that was ok. We waited again for a server to come for drink orders and then after giving them another server came over and welcomed us and wanted our drink orders again, just seemed unorganized on a slower night. The table buffet was good and mostly stocked. The first couple of meats came quickly and were good. Then service seemed to disappear. Felt like they didn’t want us to have the prime cuts and came by agin with chicken. Waited agin for a long stretch and just felt abandoned. The atmosphere was nice although no real change from the previous restaurant. For the price it was disappointing. I’m always willing to pay more for a buffet style even though I never get my moneys worth but this was definitely overpriced for my experience.. Although we did have a very nice Birthday Celebration I won’t be in a hurry to return.
   

   Fogo de Chao - ProvidenceResponded on November 14, 2024

   Thank you for taking the time to share your experience, Steven. We're sorry to hear that your visit didn't live up to expectations. Our team values your feedback regarding the service and would like to discuss how we might improve. Please reach out via our website contact form so we can address your concerns and work toward a better experience. Thank you.
   

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8. e

   eve

   Greater Boston

   1 review

   1.0

   1 review

   Dined on November 11, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I’ve only had a good experience at Fogo in Providence RI until today. My party was a tad late, 10 min, and it didn’t matter. We got sat and the tables around us were dirty, not cleaned up and reset. I left to go outside to the car with my 13 month old because she was fussy and my husband was waiting for 45 minutes, for no water, no drop off of the amazing cheesy rolls. He asked 2 different service workers for assistance to get some service to just be met with, an it’s whatever attitude. There was no, we apologize for the delay, we will get to you as soon as we can. My husband was met with a cold interaction of “it’s whatever,” so he took the next move to leave the establishment for no service. And especially for today, it is Veterans Day; the service workers may not be pro military but it is very discouraging to not be met with okay service for any patron. I hope that Providence location does better, I want to support the location, but when you are met with terrible service it is difficult to continue to be a patron of this establishment. Thank you for your time.
   

   Fogo de Chao - ProvidenceResponded on November 13, 2024

   We're sorry to hear about your recent experience with us, Eve. Providing attentive and welcoming service is important, and your concerns about delays and interactions are noted. Our team would like to address this situation. Please reach out through our website contact form so we can work toward a better visit next time. Thank you.
   

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9. C

   Christopher

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had another fantastic meal at Fogo de Chao, our sixth visit this year, and it never disappoints. This time, we opted for the Tour of Brazil, and as always, it was an incredible experience. The food was delicious, with each cut of meat cooked to perfection, and the variety of options kept things exciting. We love the interactive aspect with the token system, allowing us to pace ourselves and enjoy each dish fully. Fogo de Chao continues to be a fun and memorable dining experience that we look forward to again and again. Highly recommended!
   

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10. M

    Mario

    Rhode Island

    8 reviews

    5.0

    8 reviews

    Dined on November 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    My wife and I went to the "Wagyu and Wine". It was an excellent evening! The Service from all member of the team was exceptional, the food great and the wines we tasted of very good quality!
    

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