Fogo de Chao - Troy

Review summary

1. S

   Sophia

   Detroit

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came here with my fiancé to celebrate our upcoming wedding! The service was absolutely great. Reggie and Nora were so kind and always made sure we had what we needed. Drinks were never empty and we were always being offered fresh hot meat when our cards were green! All of the guys that brought the meat around were so kind and personable. I definitely recommend coming here!
   

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2. S

   Stefan

   VIP

   Detroit

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing. The servers were very friendly. I thought that the buffet was exceptional, it had cheese, fruit, meat, and other delicacies. The steak was a slice of heaven in every aspect. They had a wide selection of food. 6 stars easily.
   

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3. J

   Jasmyne

   Detroit

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Birthday- the only semi issue I can recall was that we requested lamb chops at the beginning of the the night and did not Receive them until the end of dinner when reminded. Otherwise it was a very good experience
   

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4. A

   Angelica

   Detroit

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me and my mom came here for a birthday brunch and we had a great time! The staff was amazing and gave beautiful service
   

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5. l

   lorrie

   Detroit

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Better be a regular or you’re not getting anything but scraps of meat …we had to yell 3 times to stop skipping us … unfortunately we won’t be back
   

   Fogo de Chao - TroyResponded 3 days ago

   We regret hearing about your recent experience and understand how frustrating it must have been to feel overlooked. Our team is committed to providing all of our guests with equal service and would like the opportunity to discuss this further. Please reach out through the contact form on our website so we can address your concerns. Thank you.
   

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6. P

   Paula

   VIP

   Detroit

   12 reviews

   5.0

   12 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for a special event - service is fantastic with more than one server assigned to your table. Lots of food variety and very tasty - will be back again soon!
   

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7. M

   Matt

   VIP

   Detroit

   27 reviews

   5.0

   27 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great time at Wagyu and Wine at Fogo last night. Thanks as always to Mernard, Michelle, Adam, and the staff for always looking out for us and delivering great service. I enjoy events like this because you get to try a variety of different appetizers and meats as well as wines. Very affordable too.
   

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8. M

   Michelle

   Las Vegas

   2 reviews

   2.0

   2 reviews

   Dined on January 12, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Service was extremely slow we went during brunch. They were not very busy we chose for that classic experience. Our plates were empty often we ended up just leaving because it took so long just to eat. Dinner did not get the full value.
   

   Fogo de Chao - TroyResponded 6 days ago

   Thank you for sharing your thoughts with us. It seems we may have missed the mark during your brunch visit, which doesn't reflect our standards. Our team strives for timely and attentive service, and we're sorry for the inconvenience. Please reach out through our website's contact form so we can address your concerns and work toward a better experience.
   

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9. T

   Tashia

   Detroit

   1 review

   1.0

   1 review

   Dined on January 11, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Too crowned had to wait even after reservation were made, food was not worth the price, over charged and food was not pleasing, not too many choices to chose from buffet, not a great experience to be celebrating a birthday.
   

   Fogo de Chao - TroyResponded 7 days ago

   We are sorry to hear about your experience during your birthday celebration, Tashia. It's concerning to know that we did not meet your expectations with the reservation and food selection. Please reach out via our website contact form so we can address your concerns and work toward making it up to you. Thank you.
   

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10. A

    Amir

    VIP

    Chicago

    18 reviews

    1.0

    18 reviews

    Dined on January 11, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 4

    Jan 11 visit was bad and nothing like Jan 7. There are 97 things that I love about Fogo and 3 bad things I don't, but when all those 3 bads happen together, like they did on Jan 11 in Troy, it ruins the experience. 1st bad:  Ignoring request for specific meats and instead hard selling you Picanha over and over. At the onset I always tell the server who greeted me, whose name today started with G that I only care for 3 out of 15+ cuts of meats.  From his cold response,  I knew that this is going to be one of those days that I have to reject Picanha hundred times for 40 minutes until I see my favorite cuts. 2nd bad: I always loved Brazilian lemonade, but around 4-5 years ago, they decided to cut corner and do the same bad thing they did to their Chimichuri 9 years ago, which is to use fake product, by that I mean canned products instead of made from scratch fresh at the location, in this case, tasteless fake/canned, instead of freshly squeezed lime juice. So I always ask them to please make it really sour and with fresh lime juice. There are still some locations who think I just dislike sugar, so watering down thar makes it less sugary should make it good! And then there are some locations  like today in Troy that decide to insult my intelligence by still giving me that fake canned product even after I ask to have the fresh one. And I don't appreciate being lied to like that! 3rd bad: In locations that totally ignore my request for specific meat for 40 minutes, like Troy did today, after 40 minutes of ignoring you when they see you really mean it that you don't eat Picanha, they overcompensate by dumping all meats you asked together and a mountain of each. This is against everything Fogo concept should be about, which is to serve meat hot and fresh gradually and no one like cold meat . when finally today, they brought one of my 3 faves they brought me burnt meat, as in the photo even though I had asked for medium, or medium well.
    

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    Fogo de Chao - TroyResponded 7 days ago

    Amir, we're sorry to hear your visit did not meet your expectations this time, especially after such positive experiences in the past. We aim to provide a tailored and satisfactory experience, and it's concerning to hear of your specific encounters with cuts and beverages. Please reach out through our website contact form so we can address these concerns and enhance your future visits. Thank you.
    

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