Funky Geisha Cabo

Review summary

1. A

   Anna

   Hawaii

   2 reviews

   1.0

   2 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Worst experience ever. Food took over an hour and forty five minutes and was tiny portions. We stopped by MxDonalds afterwards.
   

   Funky Geisha CaboResponded 1 day ago

   We’re truly sorry to hear about your disappointing experience. This is certainly not the level of service or quality we aim to provide. We sincerely apologize for the long wait and small portions. Your feedback is very important to us, and we are addressing the issues you've mentioned with our team to ensure they are improved. We would love the opportunity to make it up to you and offer a much better experience on your next visit. Please consider giving us another chance to serve you better. Best regards Manu Hernández General Manager
   

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2. H

   Howard

   VIP

   Vancouver

   5 reviews

   2.0

   5 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Inflated pricing for New Years experience. Chaotic experience. Staff were all over the place. Food was presented nicely but kitchen messed up order. Overall disappointing for the money.
   

   Funky Geisha CaboResponded 1 day ago

   Thank you for sharing your feedback. We truly apologize for the chaotic experience you had during your New Year’s visit. We understand your concerns about the pricing and the issues with your order, and we're sorry that we didn't meet your expectations. This is not the experience we strive to offer, especially for special occasions. We would love to have the chance to make it up to you and provide a much smoother and more enjoyable experience. We hope you’ll consider giving us another opportunity to improve your experience. Best regards Manu Hernández General Manager
   

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3. M

   Michael

   VIP

   San Francisco

   6 reviews

   1.0

   6 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   I have waited several days to wave this review because I was waiting for a response from the Grupo Rosanegra Restaurant General Manager, Mr. Salazar, but never received a response. We went to Funky Geisha on New Year’s Eve and it was very disappointing. 1. We had a party of 10 people. When I made the reservation one month ago for Funky Geisha, they never informed us it would be a limited menu. The menu was not at all what we anticipated and had limited entrees and sushi rolls. We would NOT have booked this restaurant knowing that. 2. The food was poor. Majority of the group ordered the Mongolian Beef and the bowl was primarily vegetables with very few pieces of beef. 3. Service was slow and inattentive. The waiter twice said he would have his manager come talk to us after we complained about the Mongolian beef. They never did. The entire dinner took 2 hours and 15 minutes and we didn’t even do dessert. We went to three other Grupo Rosanegra Hotels while visiting and spent quite a bit of money with them. Their lack of follow up means they don’t care. Buyer beware!
   

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4. A

   Alejandro

   New York City

   16 reviews

   4.0

   16 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Muy lento el servicio y la comida estuvo bien , pero nada fuera de lo normal
   

   Funky Geisha CaboResponded 1 day ago

   Gracias por compartir tu comentario, Alejandro. Lamentamos que el servicio no haya sido tan rápido como esperabas y que la comida no haya cumplido con tus expectativas. Nos esforzamos por ofrecer una experiencia excelente y tomamos tus comentarios en cuenta para mejorar. Nos encantaría tener la oportunidad de ofrecerte una mejor experiencia en tu próxima visita. ¡Esperamos verte pronto y hacer todo lo posible para mejorar tu experiencia! Saludos Manu Hernández Gerente
   

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5. V

   Viresh

   San Francisco

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Came here to celebrate our anniversary. Easily had one of the worst experience with the service that we’ve ever had. The servers kept us waiting for 45 minutes after placing the order I did not come back to check. Finally we decided to just leave after waiting for an hour for the food after placing in the order. The restaurant was not too crowded. I would say 75% full.
   

   Funky Geisha CaboResponded 1 day ago

   We sincerely apologize for the disappointing experience you had on such a special occasion. This is certainly not the level of service we aim to provide, and we deeply regret that we kept you waiting. We understand how frustrating this must have been, especially when celebrating your anniversary. Your feedback is very important to us, and we are addressing this with our team to ensure this doesn’t happen again. We would love to have the chance to make it right and offer you a much better experience on your next visit. Please consider giving us another opportunity to provide the service and dining experience you deserve. Best regards Manu Hernández General Manager
   

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6. W

   William

   VIP

   New York City

   13 reviews

   4.0

   13 reviews

   Dined on December 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We booked a large group of 8. Appetizers were excellent and desert was excellent. The main course was good not great. We loved the vibe and service level was great. There has been some excellent places to eat in Cabo and this was good for the price and overall experience.
   

   Funky Geisha CaboResponded 7 days ago

   Dear William, Thank you for taking the time to share your feedback with us. We’re thrilled to hear that you enjoyed the appetizers, dessert, and the overall vibe of the restaurant. It’s also wonderful to know that our service met your expectations. We appreciate your comments regarding the main course and will certainly take them into consideration as we continue to refine our offerings. It’s our goal to provide an outstanding dining experience, and your feedback helps us work towards that. Thank you again for choosing to dine with us, and we hope to welcome you back in the future for another enjoyable experience. Best regards, Manu Hernández General Manager
   

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7. R

   Rachel

   VIP

   San Francisco

   8 reviews

   3.0

   8 reviews

   Dined on December 29, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Service was ridiculously slow. Chairs are very uncomfortable. Food was good and ambience is lovely.
   

   Funky Geisha CaboResponded 1 day ago

   Thank you for sharing your feedback. We're sorry to hear that the service was slower than expected and that the chairs were uncomfortable. We're glad you enjoyed the food and ambiance, but we understand that the other aspects of your experience were disappointing. We would love the opportunity to make it right and offer you a much better experience on your next visit. Please give us a second chance – we’re committed to improving and ensuring you have a fantastic time! Best regards Manu Hernández General Manager
   

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8. M

   Martha

   VIP

   Boise

   10 reviews

   2.0

   10 reviews

   Dined on December 28, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   This is the first time back since the hurricane destroyed it. We were VERY disappointed. There were 8 of us (6 adults, 2 children). Service was very disorganized. Cocktails were terrible! My son ordered a double gin & tonic and what arrived tasted like flat tonic. My cadillac marg had no grand marnier although they insisted it did. I had to order and pay for a shot. No chardonnays whatsoever on the menu. 4 people ordered the miso soup; no one could eat it. I ordered the shrimp panang curry; tasty sauce but very little shrimp (they were cut up into pieces). Won't go back
   

   Funky Geisha CaboResponded 7 days ago

   Thank you for sharing your feedback with us. We are truly sorry to hear that your recent visit did not meet your expectations, especially after the challenges we’ve faced following the hurricane. We sincerely apologize for the disorganized service and the issues with the cocktails. It’s concerning to hear that your drinks were not prepared as expected, and we understand your frustration. We also regret that the miso soup and shrimp panang curry did not meet the high standards we aim to provide. We understand your disappointment, and we deeply regret that your experience was not enjoyable. We appreciate you taking the time to provide this constructive feedback and hope that you might reconsider visiting us again in the future. Warm regards, manu Hernandez
   

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9. G

   Guy

   VIP

   Orange County

   1 review

   2.0

   1 review

   Dined on December 27, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   My family and I were looking to enjoy some Asian fusion food and we were deeply disappointed by Funky Geisha. We did enjoy the music and overall ambiance, however the service and food definitely ruined it for us. We waited over an hour for our food, and still left hungry considering the food was sub-par at best. It took over 20 minutes for us to receive our drinks, and even the drinks seemed poorly made. Overall I would NOT suggest this restaurant, it was disappointing, expensive, and felt like a waste of money.
   

   Funky Geisha CaboResponded 7 days ago

   Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you and your family had. It is truly disheartening to hear that we did not meet your expectations in terms of both service and food quality. Please know that we take your comments seriously, and we will be addressing the issues you raised with our team to ensure that improvements are made. We hope you will consider giving us another opportunity to provide you with a better dining experience in the future. Once again, we apologize for the inconvenience and disappointment, and we appreciate your honest feedback. Warm regards Manu Hernández Funky Geisha Management
   

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10. R

    Ryan

    San Diego

    1 review

    5.0

    1 review

    Dined on December 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Delicious food and great music! Will definitely come back
    

    Funky Geisha CaboResponded 7 days ago

    We would like to thank you for your kind comments, we are glad to learn that you loved your visit. We hope to see you very soon to pamper all your senses one more time. Best regards Manu Hernández General Manager
    

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