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a private note to explain some service issues I received. Food was good though. Atmosphere was good too.","rating":{"food":5,"service":2,"ambience":4,"value":4,"noise":"DO_NOT_RECALL","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Dustin","metro":{"metroId":13,"displayName":"Philadelphia County","__typename":"Metro"},"initials":"D","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-26T17:13:22Z","dinedDateTime":"2025-05-26T09:15:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-10384-2110123746-190070043459","text":"Great food. Great service. Perfect for a ladies' brunch! We all had the crab Benedict, which was to die for. We decided to split the special/french toast as a split app between the three of us.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":6,"nickname":"Nicole","metro":{"metroId":14,"displayName":"New Orleans","__typename":"Metro"},"initials":"N","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Nicole, \n\nThank you so much for the kind words! We're thrilled to hear you and your group enjoyed the crab Benedict—and what a great idea to share the French toast as a starter! We're so glad the food and service made your ladies' brunch a special one. Hope to welcome you all back again soon for another delicious outing!\n\nThank you,\nErin Bucher \nDirector of Food & Beverage","responseDateTimeUtc":"2025-05-30T14:26:35Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-05-18T22:03:09Z","dinedDateTime":"2025-05-18T09:45:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-10384-2110121944-180078724058","text":"Our server was excellent! Food amazing’ We will be back’","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"Carol","metro":{"metroId":28,"displayName":"Orlando","__typename":"Metro"},"initials":"C","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/58506513.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Carol, \n\nThank you for your review! I am pleased to hear that you enjoyed your entire experience with us at The Gallery Restaurant. We can't wait to welcome you back! \n\nThank you, \nErin Bucher \nDirector of Food & Beverage","responseDateTimeUtc":"2025-05-30T14:29:04Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-05-17T00:47:02Z","dinedDateTime":"2025-05-16T17:15:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-10384-2110122967-190178530389","text":"Did not have quite a few items on menu. Drinks as well as food.","rating":{"food":5,"service":5,"ambience":4,"value":4,"noise":"QUIET","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Hans","metro":{"metroId":31,"displayName":"Charlotte","__typename":"Metro"},"initials":"H","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Hans, \n\nThank you for your review. We're sorry to hear that several menu items and drinks were unavailable during your visit. We understand how disappointing that can be, and we’re actively working to improve our communication around availability. We appreciate your patience and hope to have the opportunity to provide a fuller and more seamless experience next time.\n\nThank you, \nErin Bucher\nDirector of Food & Beverage","responseDateTimeUtc":"2025-05-30T14:40:34Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-05-04T22:19:51Z","dinedDateTime":"2025-05-04T12:45:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-10384-2110122713-100085039070","text":"Exceptional service provided. The meal was amazing!!!!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Lequinn ","metro":{"metroId":22,"displayName":"Raleigh / Durham / Chapel Hill","__typename":"Metro"},"initials":"L","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Lequinn, \n\nThank you so much for the glowing review! We're thrilled to hear that both the service and your meal were exceptional. It means a lot to us, and we hope to welcome you back again very soon for another amazing experience!\n\nThank you, \nErin Bucher \nDirector of Food & Beverage","responseDateTimeUtc":"2025-05-30T14:37:44Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-05-03T03:00:03Z","dinedDateTime":"2025-05-02T18:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-10384-2110122544-130003937523","text":"Absolutely delicious! I enjoyed the filet, husband NY strip both cooked to perfection! Ordered sides, asparagus ,decadent truffle fries, and sautéed mushrooms. Everything wonderful, fabulous waitstaff, great wine list!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":31,"nickname":"Anne","metro":{"metroId":538,"displayName":"Memphis/West TN","__typename":"Metro"},"initials":"A","isVip":true,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Anne, \n\nThank you for the wonderful review! We're so happy to hear you and your husband enjoyed your steaks—filet and NY strip, both cooked just right! It sounds like you made some great choices with the sides too (those truffle fries are a favorite!). We're especially glad our team and wine list helped make your evening even more special. We can’t wait to welcome you back soon!\n\nThank you, \nErin Bucher \nDirector of Food & Beverage","responseDateTimeUtc":"2025-05-30T14:37:02Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-05-02T16:07:21Z","dinedDateTime":"2025-05-01T19:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-10384-2110122131-160134507466","text":"The hostess honored our request for a booth. Gina was great! Food was awesome! Everyone was awesome!","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Yvonne","metro":{"metroId":31,"displayName":"Charlotte","__typename":"Metro"},"initials":"Y","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Yvonne, \nThanks so much for the great review! We're happy we could get you a booth and that Gina and the whole team helped make it a great experience. So glad you loved the food too—hope to see you again soon!\n-The Gallery Restaurant Team","responseDateTimeUtc":"2025-04-30T21:02:58Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-26T03:25:52Z","dinedDateTime":"2025-04-25T19:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-10384-2110121492-120015402132","text":"Service is exceptional at The Gallery. The menu is limited but the food is delicious. It’s a hotel restaurant so the vibe is meh - feels a bit utilitarian and not very special. But for a lovely meal with considerate and attentive staff The Gallery is a nice option.","rating":{"food":4,"service":5,"ambience":2,"value":3,"noise":"DO_NOT_RECALL","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":45,"nickname":"Tina","metro":{"metroId":13,"displayName":"Philadelphia County","__typename":"Metro"},"initials":"T","isVip":true,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":1,"down":0,"score":1,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Tina, \nThank you for your honest feedback and kind words about our service and cuisine. We’re so glad you enjoyed the meal and found our team attentive and considerate. While we understand the ambiance may not have fully met your expectations, we truly appreciate your perspective and will take it into account as we continue to improve the guest experience. We hope to welcome you back again soon!\n-The Gallery Restaurant Team","responseDateTimeUtc":"2025-04-30T21:04:14Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-23T11:30:44Z","dinedDateTime":"2025-04-20T19:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-10384-2110120024-140018669744","text":"Service was great. Gina did a great job. Our drinks were excellent! Bar did a great job with pear martini and chocolate martini. Excellent!\nOverall, great place to have a fine dining dinner. ","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":6,"nickname":"Jim","metro":{"metroId":28,"displayName":"Orlando","__typename":"Metro"},"initials":"J","isVip":true,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Jim, \n \nThank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your visit. “We will share your feedback with Gina, Bartenders and culinary team; they will be excited to know that they positively impacted your experience.\n \nWe look forward to welcoming you back soon!\nRegards,\nJuan Fernandez – Director of Restaurants and bars","responseDateTimeUtc":"2025-04-19T22:03:34Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-19T14:44:31Z","dinedDateTime":"2025-04-18T19:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-10384-2110120959-180226422068","text":"Good food and presentation and the service was exceptional!","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Libbie","metro":{"metroId":31,"displayName":"Charlotte","__typename":"Metro"},"initials":"L","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Libbie, \nThank you so much for the 5 star review. 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Gallery Restaurant serves contemporary American fare for breakfast, lunch, dinner and weekend brunch. Menus change seasonally to provide fresh regional ingredients. An exclusive art display from a local gallery establishes an authentic gallery feel. Enjoy an impressive wine selection honored as a Wine Spectator Award of Excellence. Gallery Bar offers a casual option for lunch and dinner and has an extensive Whiskey collection. Diners enjoy monthly culinary events and seasonal Al fresco dining. Private dining offers an elegant space for small social events and meetings up to 20 guests. Gallery Restaurant is located at The Ballantyne, A Luxury Collection Hotel, Charlotte on the corner of Johnston Road and Ballantyne Commons Parkway. Dress code is business casual or nice dress, no baseball caps please.
Gallery Restaurant offers a private dining room that accommodates up to 20 guests for breakfast, brunch, lunch and dinner events daily. Choose one of our Chef's de Cuisine's 3 or 4 course Signature Menus. To enhance your event consider adding wine from our extensive wine list.
Private party facilities
Gallery Restaurant offers a private dining room that accommodates up to 20 guests for breakfast, brunch, lunch and dinner events daily. Choose one of our Chef's de Cuisine's 3 or 4 course Signature Menus. To enhance your event consider adding wine from our extensive wine list.
Gallery Restaurant reviews from people who’ve dined at this restaurant. Based on recent rating.
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6
4.6 based on recent ratings
4.6Food
4.7Service
4.5Ambience
4.3Value
Noise • Moderate
Loved For
Charlotte
Contemporary American
Review summary
AI-generated from verified diner reviews
Gallery Restaurant offers a memorable dining experience with "exceptional service" and delightful dishes. Favorites include the "crab Benedict" and a "great variety of appetizers." The "attentive" staff ensures a pleasant visit, making it a "special go-to" for celebrations. While ambiance may feel "utilitarian," the "food is delicious."
1,940 Reviews
D
Dustin VIP
Philadelphia County2 reviews
4.0
Dined 6 days ago
Overall 4
Food 5
Service 2
Ambience 4
Sending a private note to explain some service issues I received. Food was good though. Atmosphere was good too.
Is this helpful?
N
Nicole
New Orleans6 reviews
5.0
Dined on May 18, 2025
Overall 5
Food 5
Service 5
Ambience 5
Great food. Great service. Perfect for a ladies' brunch! We all had the crab Benedict, which was to die for. We decided to split the special/french toast as a split app between the three of us.
Gallery RestaurantResponded 2 days ago
Dear Nicole,
Thank you so much for the kind words! We're thrilled to hear you and your group enjoyed the crab Benedict—and what a great idea to share the French toast as a starter! We're so glad the food and service made your ladies' brunch a special one. Hope to welcome you all back again soon for another delicious outing!
Thank you,
Erin Bucher
Director of Food & Beverage
Is this helpful?
C
Carol VIP
Orlando4 reviews
5.0
Dined on May 16, 2025
Overall 5
Food 5
Service 5
Ambience 5
Our server was excellent! Food amazing’ We will be back’
Gallery RestaurantResponded 2 days ago
Dear Carol,
Thank you for your review! I am pleased to hear that you enjoyed your entire experience with us at The Gallery Restaurant. We can't wait to welcome you back!
Thank you,
Erin Bucher
Director of Food & Beverage
Is this helpful?
H
Hans VIP
Charlotte3 reviews
4.0
Dined on May 4, 2025
Overall 4
Food 5
Service 5
Ambience 4
Did not have quite a few items on menu. Drinks as well as food.
Gallery RestaurantResponded 2 days ago
Dear Hans,
Thank you for your review. We're sorry to hear that several menu items and drinks were unavailable during your visit. We understand how disappointing that can be, and we’re actively working to improve our communication around availability. We appreciate your patience and hope to have the opportunity to provide a fuller and more seamless experience next time.
Thank you,
Erin Bucher
Director of Food & Beverage
Is this helpful?
L
Lequinn
Raleigh / Durham / Chapel Hill1 review
5.0
Dined on May 2, 2025
Overall 5
Food 5
Service 5
Ambience 5
Exceptional service provided. The meal was amazing!!!!
Gallery RestaurantResponded 2 days ago
Dear Lequinn,
Thank you so much for the glowing review! We're thrilled to hear that both the service and your meal were exceptional. It means a lot to us, and we hope to welcome you back again very soon for another amazing experience!
Thank you,
Erin Bucher
Director of Food & Beverage
Is this helpful?
A
Anne VIP
Memphis/West TN31 reviews
5.0
Dined on May 1, 2025
Overall 5
Food 5
Service 5
Ambience 5
Absolutely delicious! I enjoyed the filet, husband NY strip both cooked to perfection! Ordered sides, asparagus ,decadent truffle fries, and sautéed mushrooms. Everything wonderful, fabulous waitstaff, great wine list!
Gallery RestaurantResponded 2 days ago
Dear Anne,
Thank you for the wonderful review! We're so happy to hear you and your husband enjoyed your steaks—filet and NY strip, both cooked just right! It sounds like you made some great choices with the sides too (those truffle fries are a favorite!). We're especially glad our team and wine list helped make your evening even more special. We can’t wait to welcome you back soon!
Thank you,
Erin Bucher
Director of Food & Beverage
Is this helpful?
Y
Yvonne
Charlotte2 reviews
5.0
Dined on April 25, 2025
Overall 5
Food 5
Service 5
Ambience 5
The hostess honored our request for a booth. Gina was great! Food was awesome! Everyone was awesome!
Gallery RestaurantResponded on April 30, 2025
Dear Yvonne,
Thanks so much for the great review! We're happy we could get you a booth and that Gina and the whole team helped make it a great experience. So glad you loved the food too—hope to see you again soon!
-The Gallery Restaurant Team
Is this helpful?
T
Tina VIP
Philadelphia County45 reviews
4.0
Dined on April 20, 2025
Overall 4
Food 4
Service 5
Ambience 2
Service is exceptional at The Gallery. The menu is limited but the food is delicious. It’s a hotel restaurant so the vibe is meh - feels a bit utilitarian and not very special. But for a lovely meal with considerate and attentive staff The Gallery is a nice option.
Gallery RestaurantResponded on April 30, 2025
Dear Tina,
Thank you for your honest feedback and kind words about our service and cuisine. We’re so glad you enjoyed the meal and found our team attentive and considerate. While we understand the ambiance may not have fully met your expectations, we truly appreciate your perspective and will take it into account as we continue to improve the guest experience. We hope to welcome you back again soon!
-The Gallery Restaurant Team
1 person found this helpful
J
Jim VIP
Orlando6 reviews
5.0
Dined on April 18, 2025
Overall 5
Food 5
Service 5
Ambience 5
Service was great. Gina did a great job. Our drinks were excellent! Bar did a great job with pear martini and chocolate martini. Excellent!
Overall, great place to have a fine dining dinner. 
Gallery RestaurantResponded on April 19, 2025
Dear Jim,
Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your visit. “We will share your feedback with Gina, Bartenders and culinary team; they will be excited to know that they positively impacted your experience.
We look forward to welcoming you back soon!
Regards,
Juan Fernandez – Director of Restaurants and bars
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L
Libbie
Charlotte1 review
5.0
Dined on April 18, 2025
Overall 5
Food 5
Service 5
Ambience 5
Good food and presentation and the service was exceptional!
Gallery RestaurantResponded on April 30, 2025
Dear Libbie,
Thank you so much for the 5 star review. We are pleased to hear you enjoyed your dining experience with us. We hope to see you again soon!
-The Gallery Restaurant Team
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FAQs
Gallery Restaurant is rated 4.6 stars by 1940 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
Gallery Restaurant offers a private dining room that accommodates up to 20 guests for breakfast, brunch, lunch and dinner events daily. Choose one of our Chef's de Cuisine's 3 or 4 course Signature Menus. To enhance your event consider adding wine from our extensive wine list.
Private party facilities
Gallery Restaurant offers a private dining room that accommodates up to 20 guests for breakfast, brunch, lunch and dinner events daily. Choose one of our Chef's de Cuisine's 3 or 4 course Signature Menus. To enhance your event consider adding wine from our extensive wine list.