Gallery Restaurant

Gallery Restaurant reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Ally

   Charlotte11 reviews

   2.0

   Dined on March 16, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   We have been coming here for brunch for years. This was our worst experience. The service was horrible. It was by far one of the worst experience we have ever had. The waitress was terrible. We arrived before our guests. She offered and served us drinks. Our guests arrived she never offered them drinks or told us the specials. She walked over and said what can I get you and took our order. I had to ask what the special was. She had a flat affect and almost seemed angry with us. She was so indifferent she was rude. The bathrooms were unsanitary. The toilets were so gross we couldn’t use them. The restaurant is worn and needs to be redone. The food was fast and good and the only positive part of the meal.
   

   Gallery RestaurantResponded on March 17, 2025

   Dear Ally, Thank you for your feedback. I’m truly sorry to hear about your recent experience. We strive to offer great service, and it’s a concern to hear that we didn’t meet that standard. I will address this with our team to ensure it doesn’t happen again. I also regret that the state of the bathroom and the condition of the restaurant were not up to par. I appreciate you bringing this to our attention, I will address these concerns to improve our guests’ experience. I’m glad to hear you enjoyed the food, but I understand that great food should be paired with excellent service and a nice environment. I hope you will consider giving us another chance to provide you with the experience that you’ve come to expect from us over the years. Thank you, Erin Bucher Director of Food & Beverage
   

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2. p

   patrick VIP

   Baltimore11 reviews

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, people, ambiance, experience aa always.
   

   Gallery RestaurantResponded on March 16, 2025

   Dear Patrick, Thank you for the wonderful feedback. We're thrilled to hear that you enjoyed the food, service, ambiance, and overall experience! We look forward to welcoming you back soon! -The Gallery Restaurant Team
   

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3. A

   Angie VIP

   Chicago21 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Always a special GO TO for an anniversary or celebration. Best upscale place in South Charlotte
   

   Gallery RestaurantResponded on March 16, 2025

   Dear Angie, Thank you so much for your kind words! We’re honored to be your go-to spot for such special occasions. It’s always a pleasure to help make your celebrations memorable. We truly appreciate your continued support and look forward to welcoming you back for many more anniversaries and celebrations! -The Gallery Restaurant Team
   

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4. C

   Cindy

   Charlotte2 reviews

   5.0

   Dined on March 4, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our group of 6 had a lovely dining experience. We will return.
   

   Gallery RestaurantResponded on March 13, 2025

   Dear Cindy, Thank you so much for your kind words! We're thrilled to hear that you and your group had a lovely dining experience. We truly appreciate your feedback, and we're excited to welcome you back for another great meal in the future. -The Gallery Restaurant Team
   

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5. C

   Carrie VIP

   Charlotte48 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fabulous time and dinner at the gallery. The service was on point, no rushing, and very attentive. There was a great variety of appetizers and dinner choices, which was great for our party of 6. Everyone loved their food choices. We didn't really have room for dessert but got it anyway, and we were thankful we did. The desserts were delicious. I thought the cheesecake was fantastic. Everyone working at the Gallery made our special occasion perfect. Thank you!
   

   Gallery RestaurantResponded on March 4, 2025

   Dear Carrie, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your visit. “We will share your feedback with the front of the house team and culinary team, they will be excited to know that they positively impacted your experience. We look forward to welcoming you back soon! Regards, Juan Fernandez – Director of Restaurants and bars
   

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6. j

   james

   Washington DC11 reviews

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Ordered tuna special and french onion soup. Both disappointed. The tuna was ordered medium but came out rare. Not enough califlower puree. The onions were too crunchy The onion soup had too big and hard of a toasted bread. Couldnt break into it. Had to take it out. Soup was too thick. Should have been more water and layer of cheese and smaller croutons Positive —- server was outstanding
   

   Gallery RestaurantResponded on March 1, 2025

   Dear James, Thank you for your feedback! We're sorry to hear that your experience with the tuna special and French onion soup didn't meet your expectations. We take your comments seriously and will certainly address the issues you mentioned, such as the tuna being cooked to your preference and the texture of the soup and croutons. We're glad to hear that your server provided great service, and we'll work on improving the food to match that same level of excellence. We hope you'll give us another chance to provide you with a better experience in the future.
   

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7. P

   Patricia

   Charlotte4 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was extremely friendly and very helpful. I wish I had her name.
   

   Gallery RestaurantResponded on February 28, 2025

   Dear Patricia, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your visit. “We will share your feedback with the front of the house and culinary team, they will be excited to know that they positively impacted your experience. We look forward to welcoming you back soon! Regards, Juan Fernandez – Director of Restaurants and bars
   

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8. G

   Grace

   Greater Boston1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food at Gallery was amazing! Soo good, in a beautiful setting
   

   Gallery RestaurantResponded on February 16, 2025

   Dear Grace, Thank you for great review. We are happy to hear that you enjoyed yourself. We hope to see you again! -The Gallery Restaurant Team
   

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9. H

   Heidi

   Dallas3 reviews

   5.0

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time at The Gallery Restaurant. The food was amazing and the portions were hearty. I don’t remember our servers name, but she was amazing. We will definitely be back.
   

   Gallery RestaurantResponded on February 9, 2025

   Dear Heidi, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your visit. “We will share your feedback with the front of the house and culinary team), they will be excited to know that they positively impacted your experience. We look forward to welcoming you back soon!
   

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10. A

    Ashley

    Charlotte1 review

    5.0

    Dined on February 3, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Best luxury dining experience at the Gallery. The Joyce Farm Chicken was amazing!
    

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    Gallery RestaurantResponded on February 9, 2025

    Dear Ashley, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your visit. “We will share your feedback with the front of the house and culinary team), they will be excited to know that they positively impacted your experience. We look forward to welcoming you back soon!
    

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