Garrison Oak Steakhouse

Review summary

1. S

   Sharon

   Western KY1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was great! Will eat here again. Thank you!
   

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2. M

   Mary-Elaine

   Western KY1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I enjoyed my evening at Garrison Oak. Relaxing and Enjoyable!
   

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3. J

   JOSEPH

   Unspecified1 review

   3.0

   Dined on March 8, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Fine Dining and Great Staff. Depending on what you think is expensive could be a little pricey..
   

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4. G

   GAyle

   Nashville1 review

   3.0

   Dined on March 6, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Garrisons is usually good but the meal was not up to par.
   

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5. AG

   AmandaG

   Jacksonville2 reviews

   3.0

   Dined on March 3, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Cigarette smoke and odor outside the restaurant (in the hallway of the casino) and inside while dining in the nonsmoking area was a dealbreaker for us. The food was good overall, but greens were not very fresh such a the salad. The service was great, and the ambiance is one of the best in town. However we don’t plan to go back.
   

   Garrison Oak SteakhouseResponded on March 5, 2025

   Hello AmandaG, Thank you for taking the time to share your experience at Garrison Oak Steakhouse. We're thrilled to hear that you enjoyed our service and ambiance. However, we're truly sorry to hear about the unpleasant smell in the hallway and the quality of our greens. We appreciate your feedback and will definitely take it into consideration as we continuously strive to improve our guest's experience. We hope you'll reconsider and give us another chance to provide you with the dining experience you deserve. Best regards, The Management Team
   

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6. D

   Dylan

   Nashville1 review

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mario was wonderful, great value on food and wine, and overall very nice environment.
   

   Garrison Oak SteakhouseResponded on March 5, 2025

   Thanks for the review, Dylan! We're thrilled to hear you enjoyed your dining experience at Garrison Oak Steakhouse. It's wonderful to know that you found our food, wine, and overall environment to your liking. We strive to provide great value and a pleasant environment, and your feedback is a testament to our efforts. We look forward to welcoming you back soon! Best regards, Garrison Oak Steakhouse Management Team
   

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7. N

   Naomi

   Western KY1 review

   1.0

   Dined on March 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Our experience was terrible. Our reservation was for 7:30. We got seated at 7:55. Our server never greeted the table. We seat there for close to 15 minutes. We ended up leaving and going to another restaurant. When we arrived and checked in we sat at a table in the bar area and was told to move. We wanted to order drinks. I will not go back. This would of been our third time visiting Garrison House.
   

   Garrison Oak SteakhouseResponded on March 5, 2025

   Hello Naomi, We're truly sorry to hear about your experience at Garrison Oak Steakhouse. We strive to provide a comfortable and enjoyable dining experience for all of our guests, and it's clear we fell short during your visit. We apologize for the delay in seating and the inconvenience you experienced with the bar area. We appreciate your feedback and will address these issues with our team to ensure better service in the future. We hope you will consider giving us another chance to provide you with the quality experience you deserve. Best regards, The Management Team
   

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8. OT

   OpenTable Diner

   Nashville1 review

   2.0

   Dined on March 1, 2025

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 5

   They were running late due to lack of staff. They did not fill water glass, waited 15-20 mins to even be greeted once at the table. No refilling of glass of tea during the entire meal, other than the manager doing it as the meal was over. Did not ask about dessert or tell me about them. They normally are great. This was a first experience of this.
   

   Garrison Oak SteakhouseResponded on March 5, 2025

   Thanks for the review. We're truly sorry to hear about your experience at Garrison Oak Steakhouse. We understand how frustrating it can be when you have a meal that doesn't meet your expectations, especially when it's due to service issues. We sincerely apologize for the inconvenience you faced and the delay in service you experienced. We're glad to hear that you enjoyed our food, but we understand that it's not everything we're supposed to be. We appreciate your feedback and will definitely use it to improve our service. We hope you'll give us another chance to make your next visit a better one.
   

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9. J

   Jeff

   Western KY1 review

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding prime rib!!! We loved our dinner there.
   

   Garrison Oak SteakhouseResponded on March 5, 2025

   Thanks for visiting us, Jeff! We're thrilled to hear that you loved your dinner at Garrison Oak Steakhouse and that our prime rib hit the spot. It's always our pleasure to serve you and we're glad we could make your experience memorable. We appreciate your high ratings and look forward to serving you again soon.
   

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10. T

    Teresa

    Nashville12 reviews

    5.0

    Dined on February 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    An absolute dining pleasure! Everything at Garrison Oak is top notch. The service, the ambiance, the steaks, all outstanding and we highly recommend! Don’t pass on the desserts.
    

    Garrison Oak SteakhouseResponded on March 5, 2025

    Thanks for visiting us, Teresa! We're thrilled to hear that you had a fantastic dining experience at Garrison Oak Steakhouse. Your kind words about our service, ambiance, and steaks are greatly appreciated. It's wonderful to know that our desserts also met your expectations. We look forward to serving you again soon.
    

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