Gatehouse at the Navy Yard

Gatehouse at the Navy Yard reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Michelle

   Philadelphia4 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Food was fine , not great . Server was curt and not friendly . Food runners were great , warm friendly and chatty . They deserved the tip not the server . Drinks were good . Not sure I’d go back but nice to try something new
   

   Gatehouse at the Navy YardResponded 1 day ago

   Thanks for the feedback, Michelle. We're glad to hear you enjoyed our food and drinks, but we're sorry to hear that you didn't find our service friendly and attentive. We strive to provide a welcoming environment for all our guests and your feedback helps us improve. We hope you'll give us another chance to impress you in the future. Best wishes, Gatehouse at the Navy Yard Management Team
   

   Is this helpful?

2. J

   Jaquana VIP

   Charlotte35 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I had an ok experience for my first visit at Gatehouse. There weren’t enough servers for outdoor seating, so we were taken upstairs. Then another server arrived and we went back downstairs. I ordered the beet and arugula salad with salmon and it was ok. The salad and dressing were pretty bland. I asked for balsamic dressing and that made a big difference. Overall, my visit was just ok and I’ll explore other options the next time I’m at the Navy Yard.
   

   Is this helpful?

3. A

   Alan

   New York City3 reviews

   1.0

   Dined on March 19, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We were very disappointed. The location at the Navy Yard is great if you're coming or going to an event at the Linc, but that's the only good thing I could say. The place was noisy The bartender was in a mood. She never once asked if we wanted a second drink. They got my girlfriends order wrong, and we had to send it back. Both our burgers were WAY undercooked, and most of our meal was left on our plates as we left. We will not be back.
   

   Gatehouse at the Navy YardResponded on March 20, 2025

   Hello Alan, Thank you for taking the time to write a review. I am sad to hear you did not enjoy your visit to Gatehouse because of both food and service. We strive for excellent service and quality food and it sounds like we missed the bar on both. This review has been addressed by both the kitchen and our service staff and we take this very seriously. We want to thank you for taking the time to let us know what we can improve on and we hope you can give us another chance.
   

   Is this helpful?

4. C

   terryC

   Baltimore19 reviews

   5.0

   Dined on March 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience always and love my waiter Chris!
   

   Is this helpful?

5. H

   Hector VIP

   Philadelphia6 reviews

   5.0

   Dined on March 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic staff and amazing food!! And outdoor seating was a plus!
   

   1 person found this helpful

6. OT

   OpenTable Diner

   Denver1 review

   3.0

   Dined on March 8, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Food was pretty bad and definitely way overpriced for what we got. Service was ok
   

   Gatehouse at the Navy YardResponded on March 12, 2025

   Hey, Thank you for taking the time to share your experience at Gatehouse at the Navy Yard. We're sorry to hear that you found our food and service to be subpar. We strive to provide top-notch service and food, and we regret that we fell short during your visit. We appreciate your feedback and will certainly take it into consideration as we continually strive to improve our guests' experiences. We hope you'll give us another chance to impress you in the future. Best, The Management Team
   

   Is this helpful?

7. M

   Michele

   Philadelphia4 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a great place to grab a bite to eat before an event!
   

   Is this helpful?

8. M

   Michael

   Tampa3 reviews

   3.0

   Dined on February 21, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Over all the food was okay. Just what you'll expect for bar food. The fried fish in the Fish and Chips was on the verge of being burnt in the three different servings we received. Service was lacking. One person in our party did not get their food until 10 minutes after the rest of us were served.
   

   Gatehouse at the Navy YardResponded on March 12, 2025

   Thanks for the review, Michael. We're sorry to hear that your meal didn't meet your expectations. We take pride in our bar food and it's disappointing to hear that you found it lacking in service. We appreciate your feedback and will certainly look into this. We hope to serve you better in the future.
   

   Is this helpful?

9. J

   Jodean

   Philadelphia16 reviews

   5.0

   Dined on February 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent & fun place. Great food. Great service.
   

   Is this helpful?

10. S

    Steve

    Philadelphia4 reviews

    5.0

    Dined on February 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great place to stop before or after a game or anytime for that matter!
    

    Is this helpful?