Giaola Italian Kitchen

Review summary

1. S

   Susan

   San Diego12 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   We are so happy to have found a neighborhood gem with just delicious pasta dishes! The pasta bolognese is superb!
   

   Is this helpful?

2. MG

   MelissaG

   Philadelphia4 reviews

   3.0

   Dined on March 4, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   I was not super impressed with this venue. He woman working was on her own. She was the most amazing part of the experience. Regardless of covering the entire bar and restaurant by herself, she was super sweet, attentive and quick. The food was not impressive. My mom mentioned the menu must have changed.. so I recommend you change it back. Food was ridiculously salty… and I LOVE salt. Even for me it was too much. Burrata was tasty. Patio seating was nice. But I wouldn’t chose to come Back. The disappointing part was my mom picked this place for her 85th birthday dinner…. And it was not impressive.
   

   Giaola Italian KitchenResponded 6 days ago

   Hi Melissa, thank you for taking the time to share your experience. We’re very sorry to the experience fell short, especially for such an important celebration. It means so much to us that you spoke so kindly about our dedicated staff and enjoyed the patio setting. Please don’t hesitate to reach out—we’d love to connect with you, listen further, and work to earn your trust back.
   

   Is this helpful?

3. k

   koty

   San Diego1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Service sucked, they had more staff than customers and they only checked on our table twice. Food was mid. Food came out at all different times and my friends meal came out after we were all done eating we had to remind the waiter she still haven’t got her food and he was like just like ohh.. like he forgot.
   

   Is this helpful?

4. I

   Ian

   San Francisco3 reviews

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Valentines menu. Didn’t enjoy the steak over fries with “fondue spinach” way too cheesey, just overpriced and all was poorly executed. Too bad. Left me feeling not great after.
   

   Is this helpful?

5. D

   David

   San Francisco1 review

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   Reservations were automated and we were forced outside even after making an indoor reservation. Host unwilling to be flexible despite multiple open tables inside.
   

   Is this helpful?

6. S

   Soojung

   Orange County11 reviews

   3.0

   Dined on January 26, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Nothing bad, nothing outstanding. For the price, it is just ok. Food was just ok. Service was good, someone (either our server, host or the restaurant manager) constantly checking in with us while eating if everything was OK. We may go back if we are lazy to cook the dinner, but not for the special occasions or a nice date night situation. It was pretty quiet on Saturday evening 6pm while everywhere else was all booked up, so this could be your backup plan if you plan on eating out.
   

   Is this helpful?

7. C

   Christy VIP

   San Diego14 reviews

   3.0

   Dined on January 16, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   The food was wonderful, but our service was slow and inattentive. The restaurant wasn't full, but there was a large party and only 2 servers who were also working as bartenders for the restaurant.
   

   1 person found this helpful

8. J

   Jeanine

   Chicago7 reviews

   5.0

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great neighborhood restaurant, amazing Food, drinks top notch and our server was awesome!! Will go back!!
   

   Is this helpful?

9. L

   Lori

   San Diego17 reviews

   4.0

   Dined on December 4, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   My friend and I love to meet up here but we were sad to see the original dinner menu gone. Please bring back more meals over shareables!
   

   Is this helpful?

10. S

    Stephanie

    San Diego25 reviews

    1.0

    Dined on November 16, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Warning - the hours on Open Table are not necessarily the hours for the restaurant. I booked a reservation through Open Table and brought a client for our reservation on Saturday only to find the restaurant was closed. I contacted the restaurant through Open Table and via their website and never heard back. We had to find another place for our business lunch at the last minute.
    

    1 person found this helpful