GORDON RAMSAY HELL'S KITCHEN

Review summary

1. J

   Juan

   Dallas

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is the best dining experience my girlfriend and I have ever had. This was the best Valentines Day dinner we could have ever planned. Every dish blew us away. Our server was the best. I wish i could remember his name but he made everything special for us. We will definitely be returning with the whole family.
   

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2. E

   Emily

   Orange County

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Server was lazy , had another person box our food didn’t offer dessert , and I ordered 2 sides of sides And he states “ it’s a lot of food but I can get u another side & I said “ please” No thank u or nothing he didnt even give us the check we had to ask for it . On top of that 20% tip went to him & I spend $247 Love the place just need people in the right places to make sure it’s worth the wait and while!
   

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3. C

   Cristian

   VIP

   Toronto

   43 reviews

   2.0

   43 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   I recently dined at one of Gordon Ramsay’s high-end establishments and, regrettably, the experience fell short of the esteemed chef’s renowned standards. Ambiance and Initial Impressions Upon arrival, the ambiance was commendable, with a waiting time of just 10 minutes, which was quite acceptable. The bar’s cocktails were exceptional, earning a perfect 10 out of 10 and setting high expectations for the evening. Menu Limitations and Food Quality To our surprise, the menu was notably limited, possibly due to the previous day’s Valentine’s Day celebrations. This restriction was disappointing, especially given the restaurant’s reputation for diverse culinary offerings. The food itself presented challenges. A medium to medium-well steak arrived overcooked and dry. The signature Beef Wellington, typically a highlight, was underwhelming: the crust was excessively salty and served cold, meriting only an 8 out of 10. Service and Coordination Issues Service coordination was lacking. For instance, three steak orders were served at different times, with one arriving minutes after the others. Additionally, dishes were presented on cold plates, leading to an overall unsatisfactory dining experience. Billing and Gratuity Concerns During dessert, the server unexpectedly presented the bill, requesting immediate payment and directing me to a booth to process my VISA card. A 20% gratuity was automatically added without prior notice, buried in fine print on the menu. The bill labeled this as “tip,” causing confusion about additional tipping. Management’s Response Upon voicing our concerns to the manager, we received a perfunctory apology, citing the previous day’s busyness as an excuse. No gestures, such as a complimentary dessert or discount, were offered to amend the situation, a courtesy commonly extended in similar establishments. Conclusion This experience was markedly below the high standards associated with Gordon Ramsay’s brand. The combination of subpar food quali
   

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4. L

   Loui

   Miami

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great experience, and the food was fantastic! They were super understanding regarding the time and traffic, The server, Alexa, was very attentive and helpful!
   

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5. C

   Carol

   Miami

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   My check was over a thousand dollars and that would’ve been fine if the food was up to par. The location… excellent, right in the heart of downtown Miami, the ambiance was amazing, service was phenomenal. The food was the problem. Undercooked fish, cold food, overcooked steak… the desserts were great as well as the scallops. The risotto was ok. The Wellington was cold. We expected superb food for the money we were paying. The bartender did do well with our drinks but everything came out very slow and it’s not like the restaurant was at capacity. I was disappointed. Gordon is our favorite chef. We expected food to his high standards.
   

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6. E

   Elisha

   Orlando

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It was good, but a little disappointed they sat us upstairs! They said we would have to wait 40 mins to be downstairs (we had reservation’s though). I did eat at the Vegas restaurant 1 month ago and will say the food was slightly nicer there!
   

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7. Y

   Yvette

   Tampa

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The beef Wellington was amazing as well as the sides. We will go back.
   

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8. L

   Leeshon

   Cleveland

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was great. The lighting was a bit low for my taste and the dj was not too loud. The food was amazing and again the service was top tier. Each time we took a sip they refilled the water.
   

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9. R

   Rebecca

   Miami

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Food, especially the sticky toffee pudding it was great
   

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10. J

    Jake

    West Palm Beach

    1 review

    4.0

    1 review

    Dined 2 days ago

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 3

    The food was absolutely astonishing, the place itself though was hotter than comfortable for a nice restaurant only down side.
    

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