Gourmet Burger Kitchen - GBK Norwich

Review summary

1. E

   Eleanor VIP

   Norfolk/Suffolk8 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 5

   Ordered on the app . But they gave me a different chips I ordered plain ones on the app. Got free chips. Apart from that great service .
   

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2. R

   Rosalyn

   Norfolk/Suffolk1 review

   3.0

   Dined on February 17, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food was good, wish there was more variety in vegetarian and gluten free options.
   

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3. E

   Eleanor VIP

   Norfolk/Suffolk8 reviews

   4.0

   Dined on February 11, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Good service will order on the app will sit upstairs staff were talking a customer came in with a dog they were focused on the dog then the customer apart from that it was fine didn't say goodbye when I left .
   

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4. P

   Peter

   Norfolk/Suffolk1 review

   3.0

   Dined on February 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   It was ok. That’s it. Would the experience make me wanna go back…? No! Food was ok. Nothing bad about any of it but it didn’t make me feel that I need to go again.
   

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5. T

   Tracey

   London7 reviews

   4.0

   Dined on January 18, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We enjoyed our time as a party of 6 celebrating a birthday before the theatre. We were seated upstairs which was extremely hot and unpleasant to sit in but otherwise we enjoyed the food and the staff were very attentive
   

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6. M

   Min Yee

   Norfolk/Suffolk1 review

   5.0

   Dined on January 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friends and i had a great experience at the restaurant. A waiter was very accommodating to our requests and even offered to prepare a milkshake for me as it was my birthday. Thank you for the excellent service!
   

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7. OT

   OpenTable Diner

   Norfolk/Suffolk1 review

   1.0

   Dined on January 11, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   The burger was so greasy my partner had to wipe the bun with a napkin. He was hungry so eat it and didn’t want to complain. I said the burger was greasy and they offered a takeaway burger for free! Will not be returning after such poor standards really gone downhill in recent years. 40 quid for a meal of poor standards. Highly un recommend
   

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8. V

   Vince

   Norfolk/Suffolk1 review

   5.0

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   The food was fantastic quality and was great value for money. I would say that the decore and seating lacks as its just not very comfortable which is what I want from a burger restaurant.
   

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9. E

   Eleanor VIP

   Norfolk/Suffolk8 reviews

   4.0

   Dined on December 6, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Booked table for upstairs fir me and my friend who was in a wheelchair. Fur sine reason the waitress was on her own downstairs and wasn't around upstairs I had pre booked it in .
   

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10. D

    Dan

    Norfolk/Suffolk1 review

    3.0

    Dined on December 3, 2024

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 2

    Very cold venue. We had to keep our jackets on. Very unpleasant. Shame, as the food was good. We booked a table upstairs but were told it was downstairs during the week. We put in an extra request as my wife had a birthday, but did not receive any special treatment or surprise.
    

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