Gourmet Food Parlour - Santry

Review summary

1. G

   Geraldine

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had breakfast here on a Saturday morning. We were shown to our seats and our order taken about 5 minutes later. The room was nicely heated and not crowded. It wasn’t noisy. The food arrived about 10 minutes later. We all ordered breakfast which was very tasty and substantial. I think we were there for about 80 minutes in total and our bill was a fair price. No complaints, very pleasant experience. We would be happy to return.
   

   Gourmet Food Parlour - SantryResponded 1 day ago

   Thanks so much for your thoughtful and detailed feedback Geraldine. We really appreciate you taking the time to leave us your 5-star review!
   

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2. L

   Laura

   Dublin

   5 reviews

   4.0

   5 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very enjoyable lunch. Lovely food and service. One member of our group wanted to change her sandwich as it was different than what was on menu and this was no problem. Great that this was not an issue.
   

   Gourmet Food Parlour - SantryResponded 1 day ago

   Thank you for your kind words Laura, we are so glad you all enjoyed your lunch. We really appreciate you taking the time to leave a review, and we hope you will visit us again soon.
   

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3. S

   Sandra

   Dublin

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a most enjoyable afternoon. The food & drinks were great & the menu catered for all tastes. Service was very good. Thank you.
   

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4. K

   Kate

   VIP

   San Francisco

   6 reviews

   5.0

   6 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chosen is a fantastic member of your staff. We had a lovely brunch
   

   Gourmet Food Parlour - SantryResponded 7 days ago

   Thank your 5 star review Kate, and for acknowledging Chosen. You made her day! We are so glad you enjoyed your brunch, and we hope you will come and see us again soon.
   

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5. D

   Dee

   Dublin

   2 reviews

   2.0

   2 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Very disappointed today with the GFP. I have been many times to Santry , Swords Malahide and Arnotts. We were given a table beside the kitchen which was very noisy. I asked could we move table and the server made a big deal about it. My eggs Benedict was cold and my guests sourdough Bread was inedible, it was so hard she was afraid to eat it in case she broke a tooth. This was a special breakfast I was meeting my mams old neighbours. My mam passed away last year and I wanted to treat them as they were kind to my mum. I was embarrassed and won’t be returning to GFP Santry again .
   

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6. v

   vicky

   Dublin

   1 review

   2.0

   1 review

   Dined on January 18, 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 1

   Service was bad , food wasn’t the best for the money overall I wouldn’t be running back
   

   Gourmet Food Parlour - SantryResponded 1 day ago

   We are very sorry to hear you had a bad experience with us Vicky. Customer satisfaction is our top priority, and we are very disappointed to read your review. If you don't mind, our manager will be in touch with you to help try to make amends.
   

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7. J

   Joan

   Dublin

   1 review

   5.0

   1 review

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 2

   Nice place and good menu. Staff were nice and cheerful. However the place was very cold and I think it's below acceptable levels. The menu is not cheap and would be nice to have some heat on :)
   

   Gourmet Food Parlour - SantryResponded on January 13, 2025

   Hello Joan, We are sorry to hear about your experience. We are taking this seriously and have alerted our management team on this matter. Thank you for your feedback and hope to see you soon again. -GFP Team
   

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8. L

   Lauren

   VIP

   Dublin

   3 reviews

   4.0

   3 reviews

   Dined on January 5, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Just ordered a Cappuccino 3 times and it never came, lovely staff and it was busy to be fair
   

   Gourmet Food Parlour - SantryResponded on January 6, 2025

   Hello Lauren, sorry to hear that, appologies about this if I can get your phone number we will give you a call shortly
   

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9. P

   Philippa

   London

   5 reviews

   3.0

   5 reviews

   Dined on January 5, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was good. Service very casual and a bit hit and miss. Ordered our coffee and dirty plates still left on our table although we were well finished eating. Music too load so made it hard to have a group conversation
   

   Gourmet Food Parlour - SantryResponded on January 6, 2025

   Hi Philippa, we're so sorry to hear about your experience. We want to know more, to help resolve the situation, that is not GFP standards. Can I have your phone number or email address and we will contact you shortly. Thank you. -GFP Team
   

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10. S

    Sara

    Dublin

    1 review

    5.0

    1 review

    Dined on January 3, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always lovely food and great service 👌 All of the staff are lovely too!
    

    Gourmet Food Parlour - SantryResponded on January 6, 2025

    Thank you for taking the time to leave a review on your experience, and recognizing our GFP staff. We have shared your feedback with our management team and with Josie. It means a lot to us. We hope to see you again soon! – GFP Team
    

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