Gran Caffe

Gran Caffe reviews from people who’ve dined at this restaurant. Based on recent rating.

1. OT

   OpenTable Diner

   London1 review

   5.0

   Dined on December 21, 2017

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   It was an amazing night out with work team and managers. Highly recommend!
   

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2. OT

   OpenTable Diner

   Warwickshire1 review

   2.0

   Dined on November 25, 2017

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Quite disappointing really Had to send food back as it was cold
   

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3. AC

   AChan

   London1 review

   1.0

   Dined on August 29, 2017

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   Even you booked the table in advance through your app and wrote down your special request to seat on outdoor table, but when you arrived and the manager told you that you can't have outdoor table, they told you outdoor table is only for regular customers, walk in to book in advance for a month ago and pay in advance, then you can have the outdoor table, even when I arrived on the day, they have two reserved table outside, and they are not giving it to you, so what's the point to book in advance through the app? I will not go to this restaurant anymore! Bad experience!
   

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4. HK

   HyungK

   Los Angeles8 reviews

   1.0

   Dined on August 8, 2017

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Terrible service. Food took an hour. Appetizers came at end of meal.
   

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5. LD

   LoveDinner VIP

   New York City37 reviews

   1.0

   Dined on July 13, 2017

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Went for their "afternoon tea" taking a group of 6 college students for a great experience after shopping Harrod's. Extremely disappointed. Service was very slow and the waiter did not explain the menu which was misleading. Menu stated Afternoon Tea for two at 19 pounds something. There were 6 of us and we ordered tea for all thinking it was 19 for each pair. Then he said we got two drinks each. We all ordered tea and a coffee. He never brought tea for two of us, after several requests, which seemed strange for a "tea". And we got one tray of sandwiches that didn't even provide one sandwich a piece. One tray of desserts but, again, not enough to try everything; we cut items into forths to ensure all could try things. I then ordered another set of two trays because we were still starving. The bill came and, as expected, it was much more than described; charged 19+pounds for each tray (x4), plus only two teas included and all other drinks were extra to the tune of 175 pounds. Don't bother!
   

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6. AY

   AdamY VIP

   London3 reviews

   3.0

   Dined on February 17, 2017

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   The food was fine as was the service - no complaints. For the price, the decor and chairs were very worn, tired and scruffy. There was a group of men sat on a table on one side who acted as though they owned the place (perhaps they did), but it was uncomfortable when one of the held the fire exit door open to talk to a friend outside and let all the warm air out - it was about 4 degrees outside and we left at that point. A bit disappointed.
   

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7. A

   Ayman

   London1 review

   5.0

   Dined on February 9, 2017

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, food and atmosphere
   

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8. OT

   OpenTable Diner

   London2 reviews

   4.0

   Dined on February 2, 2017

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good food overall
   

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