Grana - Roswell

Review summary

1. T

   Tara

   VIP

   Charleston

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had amazing food and a great atmosphere. Will definitely go back again
   

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2. J

   JaneAnn

   Atlanta

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   From entry to exit, it was a fantastic experience. Manager checked in at table, server was knowledgeable and attentive, cocktails were on point, food was delicious. Reservation time was honored. Will definitely be back
   

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3. K

   Kelly

   VIP

   Atlanta

   6 reviews

   4.0

   6 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food and wait staff were a 10 out of 10. Good variety, quality and overall a great restaurant. However we had a 7:00 reservation but didn’t get seated until after 7:40. We did check in with hostess several times who said other guests were taking longer than expected. No one from management ever came over to explain or apologize. Very odd.
   

   Grana - RoswellResponded 1 day ago

   Kelly, Thank you for taking the time to leave us a review. We're glad to hear that you've found your new place and are enjoying our food. I'm so sorry we didn't stop by & chat with you about your wait time. We hope to see you again soon for another fun dining experience! Cheers, Clint Bullock Assistant General Manager
   

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4. C

   CG

   VIP

   Atlanta

   50 reviews

   3.0

   50 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   New place and staff so the service is finding its rhythm. The food was really good, pizza, meatball flight, fried potatoes, pickled beets. Very fun environment that would be ideal for a large group. We'll definitely be back.
   

   Grana - RoswellResponded 1 day ago

   Hey CG, Thank you for taking the time to leave us a review. We're glad to hear that you've found your new place and are enjoying our food. We're also thrilled to hear that you found our place fun and ideal for large group dining. We noticed that you rated our service a bit lower and we're always looking to improve. We hope to see you again soon for another fun dining experience! Cheers, Clint Bullock Assistant General Manager
   

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5. Z

   Zaida

   Los Angeles

   4 reviews

   4.0

   4 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Overall, a good experience. Great food. Shrimp could be better. Caesar salad could use less dressing. Lighting is too bright. Will be going back.
   

   Grana - RoswellResponded 2 days ago

   Hello Zaida, Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you had a good experience and enjoyed our food. We're sorry to hear that you found some aspects of our dishes not up to your expectations. Your feedback about the shrimp and caesar salad is much appreciated and will be taken into consideration as we continually strive to improve our menu offerings. We're looking forward to welcoming you back to Grana - Roswell. Best regards, Mike Fiorello General Manager Grana Roswell
   

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6. E

   Elizabeth

   Atlanta

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Finding the restaurant was hard. Nearly all of the patrons we spoke to had the same issue. It took us 10 minutes of determined effort to actually find the entrance. Inside the restaurant is very nicely decorated and laid out. The first attempt at the cocktail three of us ordered was not good. But, they recovered quickly from our complaints, replaced the drinks with a much better quality drink and apologized. The staff were very polite and the manager took time to talk and listen to our feedback. We will go back and give them a second chance. The place has a lot of potential!!
   

   Grana - RoswellResponded 2 days ago

   Thank you for the review, Elizabeth! We're thrilled to hear that you enjoyed the decor and layout of our restaurant. We're sorry for the initial hiccup, but we're glad to know that you were eventually able to find our entrance. We are working on more signage and with the property management to help with this issue. We're also glad to hear that you found our staff to be polite and our manager to be engaging. We're always working on improving our service, and your feedback is invaluable to us. We're thrilled that you're planning to return and give us another try! Thanks again. ~Mike Fiorello General Manager Grana Roswell
   

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7. L

   Lucas

   Atlanta

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dining at Grana was an incredible experience. The food was delicious and fresh. The restaurant was beautiful and the service was quality. Can’t wait to dine here again soon.
   

   Grana - RoswellResponded 2 days ago

   Thank you for the review, Lucas! We're thrilled to hear that your dining experience at Grana - Roswell was an amazing one. It's wonderful to know that you enjoyed our fresh food, beautiful ambience, and the high-quality service. We can't wait to welcome you back for another fantastic meal soon. ~Mike Fiorello General Manager Grana Roswell
   

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8. J

   Jack

   Atlanta

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time at this location and went there for our anniversary. Didn’t think much would happen but the service and kindness from the staff was incredible. Food and service and ambiance was overall very nice and efficient. 10/10, would and will come back
   

   Grana - RoswellResponded 4 days ago

   Thanks for the feedback, Jack! We're thrilled to hear that you chose Grana - Roswell for your anniversary and had a wonderful experience. It's great to know that our staff's kindness added to your special day. We're glad that you enjoyed our food and service. Your kind words truly mean a lot to us. We look forward to serving you again soon! Cheers, Clint Bullock Assistant General Manager
   

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9. C

   Chrissy

   VIP

   Atlanta

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful from start to finish, can not wait to go back!
   

   Grana - RoswellResponded 5 days ago

   Thank you for visiting us, Chrissy! We're thrilled to hear that you had a wonderful experience from start to finish at Grana - Roswell. Your kind words about our food and service are greatly appreciated. We are already looking forward to your next visit. See you soon! ~Mike Fiorello General Manager Grana Roswell
   

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10. T

    Tom

    Atlanta

    1 review

    2.0

    1 review

    Dined 6 days ago

    1. Overall 2
    2. Food 4
    3. Service 3
    4. Ambience 3

    What a way to treat a first time customer. Our party of four arrived at 6:55 for our 7:00 reservations. We were finally seated at 7:45. Walked through the restaurant during our wait only to see numerous empty tables. Good food helped but terribly disappointed in management’s inability to manage flow of reserved tables.
    

    Grana - RoswellResponded 6 days ago

    Thanks for the feedback, Tom. We're glad to hear that you enjoyed our food at Grana - Roswell. We apologize for the delay in seating and the inconvenience it caused. We understand how frustrating this can be and we're truly sorry for any inconvenience this may have caused you. We're continually working on improving our services and your feedback is very valuable to us. We hope to have the opportunity to serve you again and provide a better experience. Best regards, Clint Bullock Assistant General Manager
    

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