Grand Ballroom at the Peak

3.4

10 Reviews

$50 and over

Unspecified

Make a reservation

2 people

Dec 22, 2024

7:00 PM

Booked 1 time today

Charming
Good for special occasions
Great for brunch

Coming Soon!

Additional information

Dining style
Casual Dining
Price
$50 and over
Cuisines
Unspecified
Phone number
(602) 906-3864
Website
https://www.hiltonphoenixresortatthepeak.com/meetings/venues
Dress code
Business Casual

Location
7677 N 16th St, Phoenix, AZ 85020-4434
Neighborhood
Central Phoenix
Cross street
16th Street & Morton Avenue
Parking details
Hotel Parking

What 10 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.4

3.4 based on all time ratings

3.3Food
3.2Service
2.9Ambience
2.9Value

Noise • Moderate

10 Reviews

AR
AlanR
Phoenix
1 review
2.0
1 review
Dined on November 28, 2024
1. Overall 2
2. Food 1
3. Service 1
4. Ambience 3
While the price was competitive, the food was terrible. The food was cold and tasteless. There was no table service for drinks and the cost of drinks at the walkup bar were very high, $17.00 for a mimosa, which most buffets offer as complimentary. All in all, not a good experience, we will not be back.
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P
Patrick
VIP
Phoenix
6 reviews
3.0
6 reviews
Dined on November 28, 2024
1. Overall 3
2. Food 3
3. Service 3
4. Ambience 3
First year that Thanksgiving dinner was in the ballroom. For $160, you’d think you would get drinks. But no, you don’t. All the past years, when dinner was served at The Watering Hole, non-alcohol drinjs were included. The spread this year was different, it was less offerings and just wasn’t the same as the past years. Too bad.
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M
MARVIN
Phoenix
6 reviews
4.0
6 reviews
Dined on November 28, 2024
1. Overall 4
2. Food 5
3. Service 4
4. Ambience 2
The food quality and selection were outstanding. Every dish was meticulously prepared. The facility is what it is. Until management decides to renovate, the ambiance will suffer. Staff were friendly and accomodating. Staff wore different uniforms and colors. A bit of coordination in dress would increase the feeling and spirit of the experience. Better signage would help. No one in our party could easily find the venue, requiring staff assistance to guide us. All in all, a positive experience.
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L
London.
Phoenix
3 reviews
5.0
3 reviews
Dined on November 28, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
What a treat for Thanksgiving!!! We live in the neighborhood and reserved a time, walked over and really enjoyed the food! It was hot and delicious! So many choices! It was a little chilly in the grand ballroom next time I’ll wear a jacket. You called it the Grand Ballroom but there was not a single sign outdoors that indicated you were at the right place. That was a bummer because all the signs have Arizona related names and nothing says GRAND! And of course we went to several areas of the resort looking for the GRAND ballroom. I think you can do better for next year and prepare better entry signage. Or decorate the double glass doors with a welcome sign. Lastly a larger table for desserts would look prettier.
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OT
OpenTable Diner
Phoenix
1 review
2.0
1 review
Dined on November 28, 2024
1. Overall 2
2. Food 2
3. Service 1
4. Ambience 3
Food was dry, no flavor, drinks were not included besides tea and coffee. No service to your table, was cold in the room,
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HW
HarryW
Chicago
8 reviews
4.0
8 reviews
Dined on May 12, 2024
1. Overall 4
2. Food 4
3. Service 3
4. Ambience 3
Food was satisfactory but facility is ok need a facelift for sure
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OT
OpenTable Diner
Phoenix
1 review
1.0
1 review
Dined on May 12, 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 3
The food was cold and appeared to be sitting there for hours. When asked about warming food we were told we just lit the warmers. The nuggets on kids buffet were not edible among many other things. The desserts appeared to be frozen or Sysco pies. Very disappointed given the cost of $69 per person.
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OT
OpenTable Diner
VIP
Chicago
7 reviews
1.0
7 reviews
Dined on May 12, 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
This place is a joke.... Mother’s Day 2024 First of all, the place looks like it's only halfway ready to receive customers. There is no decoration on the walls just an empty ball room. At the price of $70pp + drinks + tip = 125pp brunch buffet was crap. Food all cold in sterno’s potatoes, bacon, breakfast, sausage and toast was in a warmer!!!!! WTF. Best part of this was the carving station/omelette station at least that was somewhat hot staff clearing plates without people being finished, putting silverware on chairs where people had just sat. Staff look like they did not feel like being there on Mother’s Day. This is a special day for families to take our moms out and celebrate them on a special day. Despite we should celebrating them every single day. I’ve been in the restaurant business for 30 years in Chicago. Fine dining, white tablecloth Michelin award winning restaurants and by far this is the most disappointing restaurant I’ve ever been in.
1 person found this helpful
OT
OpenTable Diner
Phoenix
1 review
5.0
1 review
Dined on May 12, 2024
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 4
The hotel is beautiful. The staff is kind and polite.
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MS
MarcS
Phoenix
2 reviews
3.0
2 reviews
Dined on May 12, 2024
1. Overall 3
2. Food 3
3. Service 4
4. Ambience 2
We eat out daily, and we love supporting local restaurants. We received an email for Mother's Day brunch at the Grand Ballroom at the Peak. Having never been there, we thought we'd try it. We were looking for a buffet style, higher end, brunch for the special occasion. It was a bit difficult finding the ballroom since it wasn't in the Grand Ballroom, but that was not an issue. All the staff was very friendly and helpful as we paid up front and then were escorted to our table in the ballroom. The ballroom was set up with so many tables, and we arrived at 10:30am. There were about 10 other parties there at the time. The food was arranged with an omelet station, along with a kid's section, a desert section, and a row of hot and cold foods. There were a few salads, pretty drenched in dressing, fresh fruit, smoked salmon, baked salmon, mashed potatoes, bacon, sausage, eggs, etc etc. What was disappointing is that there was not anything special..no seafood, no shrimp or crab legs, etc. For $75 plus tax and tip, making it $90/person, we had a party of 4. So $380 for one plate of breakfast foods basically. A meal at most breakfast places in the Phoenix/Scottsdale area would be significantly less, with much better food and assortment. Very disappointed for what it was, and I kept apologizing to our guests who we invited.
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FAQs

Grand Ballroom at the Peak is rated 3.4 stars by 10 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Dec 22, 2024

7:00 PM

Booked 1 time today

Google Map for Grand Ballroom at the Peak

7677 N 16th St, Phoenix, AZ 85020-4434

Additional information

Cross street
16th Street & Morton Avenue
Neighborhood
Central Phoenix
Price
$50 and over
Cuisines
Unspecified
Dining style
Casual Dining
Dress code
Business Casual
Parking details
Hotel Parking

Website
https://www.hiltonphoenixresortatthepeak.com/meetings/venues
Phone number
(602) 906-3864

Grand Ballroom at the Peak

Make a reservation

Additional information

Menu

What 10 people are saying

Overall ratings and reviews

FAQs

How is Grand Ballroom at the Peak restaurant rated?

Is Grand Ballroom at the Peak currently accepting reservations?

Make a reservation

Additional information