Grand Brasserie

Review summary

1. D

   Donna

   New York City

   11 reviews

   2.0

   11 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Our server was rude and unwilling to make or ask the chef to make any changes to what was written on the menu. One in our party was allergic to egg yolks, and the omelette could not be made with whites. I ordered from the prix fixe brunch menu and wanted two from the starters section instead of one starter and one entree, and that change couldn't be made. Additionally, a cappuccino was served with curdled milk foam, and my entree was brought to the table before I had finished my starter, which I obviously asked them to take away u til I was ready. It sat, clearly, under a heat lamp so that the salad on the plate was wilted when delivered. While the location and menu are great, the food was not worth the prices and I would not go back or recommend this restaurant to anyone.
   

   Is this helpful?

2. M

   Maria

   San Francisco

   1 review

   5.0

   1 review

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food, waiters were nice but came too often to check if we were done with our food.
   

   Is this helpful?

3. C

   Carlos Enrique

   Mexico City

   3 reviews

   5.0

   3 reviews

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is certainly one of my favorite places in NYC, thank you for the good times!
   

   Is this helpful?

4. S

   Susan

   VIP

   New York City

   16 reviews

   4.0

   16 reviews

   Dined on January 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We really enjoyed our dinner. Only complaints would be that I reserved a table in the main dining room and we were seated in the bar area which was very busy and very loud. There were no open tables in the dining room at that time. Then why would you take a reservation for the dining room at that time. Also the chicken dish said on the menu that it came with a petite salad but it no longer does. So update the menu. But the good and service were very good. So overall a great meal!
   

   • 

   Is this helpful?

5. j

   jeanine

   New York City

   12 reviews

   3.0

   12 reviews

   Dined on January 11, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   This is my second time at a Grand Brasserie restaurant after a disappointing first and I'm still disappointed. This hospitality group keeps thinking that you can fool people because of the aesthetics. While the restaurants are lovely, the food continues to be mediocre at best and the service even worse. I had been at the midtown location and it was terrible. I gave it a second chance at the Grand Central location and it wasn't that much better. The menu is basic and that would be ok even if overpriced but they missed completely on the basics of good service: We had 3 waiters because they kept on not returning and we had to call them, we bought fizzy water and that was quick but when asked for tap water, it took them forever to provide it, we had to ask for salt and pepper for the table, we had to ask them to change our flatware for the main course, the coffee was ice cold, and the drinks were below average. And we are paying full NYC prices!!! Will not be returning to any of their locations.
   

   Is this helpful?

6. c

   carolyn

   VIP

   New York City

   21 reviews

   5.0

   21 reviews

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a gem in Grand Central! The stunning architecture of the station is blended with amazing food and the ambiance of a classic French bistro. Highly recommend.
   

   Is this helpful?

7. A

   Abbe

   New York City

   1 review

   4.0

   1 review

   Dined on January 10, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   The ambience was lovely and the food very good, had steak frites. The service was mediocre - wrong bottle of at fist so we had the food delivered before the right bottle of wine. Had to ask for proper cutlery for the steak and nobody checked on us throughout the meal. Next time it will be only a drink at the beautiful bar.
   

   Is this helpful?

8. S

   Steve

   VIP

   New York City

   671 reviews

   4.0

   671 reviews

   Dined on January 9, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Excellent dining choice in Grand Central. For a quieter atmosphere book the Green Room in the back. Amazing liquor selection. Be prepared for a larger than average bill (even with the prixe fixe menu).
   

   Is this helpful?

9. M

   Maureen

   New York City

   42 reviews

   3.0

   42 reviews

   Dined on January 7, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Well to begin, the restaurant is located in Grand Central Terminal. Literally on top of the tracks. The rumbling from all the trains was ALOT! The place was lovely. Very Parisian. The food..fine. Just fine. The cost......very very expensive. We were 3, 2 apps, 3 entrees, 1 dessert...over $200! And 2 of the entrees were on the lower cost level. The bar in the inner room...well that needs to be seen...gorgeous. Will I go back? I dont know. Maybe for a solo lunch before catching a train.
   

   Is this helpful?

10. K

    Kasia

    New York City

    5 reviews

    5.0

    5 reviews

    Dined on January 6, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful place in convenient Grand Central Station location.
    

    Is this helpful?