Grand Central Palm Springs

Review summary

1. V

   Victor

   Minneapolis

   4 reviews

   1.0

   4 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Unfortuntely a string of errors with our first visit here. We booked a 615pm reservation and arrived on time. We were told our table was not ready, we checked back and were simply told our table was still not ready (no explanation or apology). I am not exaggerating, we waited an hour before checking in again and surprise, our table was ready. I use OpenTable frequently but I have never had this happen before (an hour past a confirmed reservation). We also saw several individuals seated before us, even though they arrived after us. We also saw no less than 6 open tables. The issues continued. We ordered a Chicken Pot Pie, we were later told they were out. We ordered a burger with cheese and no tomatoes. We received a burger with no cheese and tomatoes. We were also never offered ketchup with the fries and our server did not check on us until it was way too late. I understand things happen, I grew up in a family owned restaurant. But the series of issues for such a large and established location was surprising. The staff were nice, the ambiance was gret as well. They did ultimately apologize for the wait. Looking at some other reviews, this seems to be a frequent occurance.
   

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2. D

   Deborah

   Chicago

   10 reviews

   1.0

   10 reviews

   Dined on December 7, 2024

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 3

   Probably my most disappointing dining experience in Palm Springs. I had been looking forward to eating here. Ambiance and service were excellent—food not so much. Bland Caesar dressing tasted bottled and croutons tasted stale. I ordered chicken pot pie. That implies pie—like a crust. What came was little cast iron skillet of cream sauce with a few peas and carrots and six (yes I counted) small pieces of chicken. This was topped with a slice of a baguette. My husband’s supposed 8 oz wagyu burger was thinner than a quarter pounder patty and smaller. Where’s the beef? Won’t be going there again.
   

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3. T

   Tom

   VIP

   Palm Springs

   102 reviews

   4.0

   102 reviews

   Dined on December 5, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The Staff was great and our server was wonderful. Food was also very good, although I should have just selected one since the portions are quite large. Although we hate the chairs (too hard and uncomfortable), we enjoy eating at the Grand Central.
   

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4. J

   Jose

   VIP

   Los Angeles

   6 reviews

   4.0

   6 reviews

   Dined on November 30, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good good and service xxxxxxxxxxxxcccccccxxxxxxxxxxxx
   

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5. S

   Sally

   Chicago

   35 reviews

   5.0

   35 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We decided to have dinner here for Thanksgiving. It was our first time at this restaurant. When we arrived, we were greeted by a friendly host. A lovely woman showed us to our table which was by the window. Our server, David, was attentive but also gave us space to enjoy our time together. It was a set menu and we chose the traditional turkey dinner which was delicious. The staff was fantastic and the food was very good. We plan to go back and try their regular menu.
   

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6. D

   David

   Palm Springs

   23 reviews

   5.0

   23 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great menu, excellent food and drink, wonderful service, thank you Stephanie!!!
   

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7. T

   Tom

   VIP

   Palm Springs

   102 reviews

   4.0

   102 reviews

   Dined on November 2, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Only one BIG thing - we sat outside. The metal chairs are grossly uncomfortable and get VERY cold when the temperature drops. It made us all wish we had either gone inside or gone to another restaurant. Sorry, but some padding is REQUIRED.
   

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8. W

   Wendy

   Palm Springs

   51 reviews

   5.0

   51 reviews

   Dined on October 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed the patio dining! Since they weren't busy, we never felt rushed to order or to vacate! Food was delicious and prompt! Four friends left full and happy!
   

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9. C

   Carol

   VIP

   Seattle

   5 reviews

   5.0

   5 reviews

   Dined on October 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our food outside and our server was very attentive
   

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10. j

    josie

    Palm Springs

    2 reviews

    5.0

    2 reviews

    Dined on October 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food and service were good. Douglas our server took care of us real well . Yes I recommend this restaurant.
    

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