Grand Hacienda _ Carrollwood

Grand Hacienda _ Carrollwood reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Tiffany

   Tampa1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Service was slow, but the people were nice. The food was just okay. It took 45 minutes to order our food.
   

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2. C

   Carol

   Tampa1 review

   5.0

   Dined on April 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Arlenis, our server, was pleasant and attentive without hovering. The food was delicious, as always and extremely generous portions. My favorite is their salsa...not too hot, not too spicy, but" just right"! Already looking forward to our next visit!
   

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3. I

   Irene

   Orlando / Central Florida East1 review

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated my daughter's friend birthday and we immensely enjoyed the excellent food that was served and ambience at this restaurant. Our server was friendly and attentive and prompt with serving our meals. To top it all, the serving staff greeted the celebrant with a nicely rendered birthday song and served a celebratory birthday dessert with sparklers. A truly memorable experience with my college daughter and her friends. Definitely will return again at this amazing restaurant.
   

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4. H

   Hayley

   Tampa5 reviews

   5.0

   Dined on March 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Guacamole was delicious!! Also loved the beef tacos
   

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5. L

   Lara

   Tampa14 reviews

   5.0

   Dined on March 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is consistent and always great ! Caesar is a wonder waiter , always friendly and on top of his service. All your staff at your Carrollwood restaurant are amazing
   

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6. M

   Maritza

   Tampa19 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Grand Hacienda of Carrollwood is a wonderful place to share with your family and friends. I really want to thank Jonathan for the amazing service. He’s really a great waiter.
   

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7. CS

   CarlyS VIP

   Tampa3 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great margaritas, great service! Fun atmosphere to be in
   

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8. C

   Christopher VIP

   Tampa64 reviews

   3.0

   Dined on February 26, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   My wife and I want to like this place. The food, overall is pretty good. Not the best, but pretty good, with decent quality. The service, however has not been good. We've been here maybe a half dozen times or so, and the first experience was fantastic. So much so that we thought we'd found our new place to go for Mexican. Unfortunately, each trip back has resulted in a worse service experience. It's not that the servers are unpleasant, they are very nice. But the pace of service is slow, with a lackadaisical attitude towards guests. Drinks sit empty for long stretches. Check backs for things we might need at the table might not come until we're nearly done eating. We ask for things that take 10 minutes or more to get, like a clean knife, or napkins, or a refill...this is all while the restaurant only has maybe four or five tables occupied and two servers working. We keep giving this place chance after chance, hoping we'll get that first experience again. We'll be back again, and see how it goes, but for us, Grand Hacienda is running out of chances to earn our business.
   

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9. B

   Brandy

   Tampa3 reviews

   2.0

   Dined on February 24, 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   Our service wasn’t the best, our drinks were extremely weak (and I’m not a drinker), mischarges on the bill when it came. Most likely won’t return
   

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10. T

    Todd VIP

    Atlanta8 reviews

    5.0

    Dined on February 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great as always. Do a wonderful job with our little boy too!
    

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