Grand Street - Plaza

Review summary

1. D

   Diana VIP

   Tallahassee4 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and atmosphere for brunch. Bottomless mimmosas are always a plus.
   

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2. G

   Gayle VIP

   Kansas City4 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal. Grilled salmon with amazing quinoa. Service was, as always, so impeccable and attentive. Server amazing.
   

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3. J

   John VIP

   Kansas City80 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Arrived early for our reservation but were seated promptly. My daughter and I had just left The Nelson and our practice is to enjoy The Grand Street Cafe to top off the day. We are never disappointed. Sammie our waiter was excellent, he made great recommendations on the Special and a Pasta for my daughter. Both were outstanding. The entrees and desserts seemed to come out quickly. We enjoy this eatery and visit often, if you’re around the Museum or UMKC give The Grand Street Cafe a try.. you’ll love it.
   

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4. p

   patricia VIP

   New York City15 reviews

   4.0

   Dined on March 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Julia was an outstanding server and wish everyone was trained and lovely as she was! We will be back soon and ask for her table!
   

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5. P

   Parris

   Kansas City11 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful Birthday luncheon for my friend Laurie Thanks for the birthday treat!
   

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6. J

   Julie

   Kansas City10 reviews

   5.0

   Dined on February 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent as usual! Great attentive staff.
   

   Grand Street - PlazaResponded on February 28, 2025

   You're excellent too! Thank you, Julie. Hope to see you again soon.
   

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7. J

   Janice

   Kansas City14 reviews

   4.0

   Dined on February 24, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Michael is a wonderful server. His attention to our party was exemplary. The Trout was delicious. I wish Grand Street would serve more GF items, such as bread or rolls for sandwiches and appetizers. I had an Arnold Palmer with fresh squeezed lemonade. It is my favorite. Prices are slightly up, but not too high.
   

   Grand Street - PlazaResponded on February 28, 2025

   Thank you for taking the time to leave a positive review! While about 30% of our menu is inherently gluten free, and about 50% can be prepared gluten free, it is true that we don't offer gluten free substitutes for bread. We will take your feedback into consideration and look into sourcing gluten free bread options!
   

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8. B

   Brett VIP

   Indiana29 reviews

   1.0

   Dined on February 22, 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 1

   I recently had a truly disappointing experience at this establishment that I feel compelled to share—especially for anyone with food allergies. Despite my explicit warnings about my dietary restrictions, the management was completely unresponsive and unhelpful when it came to finding a safe meal option. While I was counting on a safe dining experience, I was instead met with indifference and a lack of genuine concern for my well-being. Chris, the bartender, did his best to advocate on my behalf. He took the time to try and check ingredients and suggest alternatives that would accommodate my allergies. However, his efforts were completely undermined by the management’s refusal to assist. Rather than working with me to find a meal that was safe to eat, they offered nothing more than a bland salad as an entrée—their way of essentially saying, “we don’t really want to serve you.” This dismissive attitude and the blatant disregard for customer safety are unacceptable. If you have any type of food allergies, I strongly advise you to avoid this place. It’s clear that management isn’t interested in taking the extra steps necessary to ensure that every guest, regardless of dietary needs, can enjoy their meal safely. Save yourself the hassle, the risk, and the disappointment—choose a restaurant where your health and well-being are taken seriously.
   

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   Grand Street - PlazaResponded on February 27, 2025

   We sincerely apologize for your experience and appreciate your feedback. The safety and well-being of our guests, especially those with dietary restrictions, is something we take very seriously. Our manager and chef did discuss at length what could be safely prepared based on the allergy card you provided, and due to the severity of the allergies, we erred on the side of caution to ensure your safety. While we regret that our options felt limited, our intention was to prevent any risk of cross-contamination. We’re grateful to Chris for his efforts in assisting you. Your feedback will be shared with our team as we strive to better accommodate all of our guests. We would welcome the opportunity to regain your trust in the future.
   

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9. j

   joe VIP

   Kansas City36 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service excellent. Had the chefs omelette.
   

   Grand Street - PlazaResponded on February 27, 2025

   Thank you for the positive review, Joe! Come see us again soon.
   

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10. L

    Leanne

    Kansas City13 reviews

    5.0

    Dined on February 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fabulous brunch! Samantha is a great waitress! Loved it!
    

    Grand Street - PlazaResponded on February 17, 2025

    Thank you Leanne! Hope to see you again soon!
    

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