Grapefruit Basil – Tommy Bahama Miramonte Indian Wells

Review summary

1. A

   Anthony

   VIP

   Palm Springs

   43 reviews

   5.0

   43 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I know you can never count on the weather when making a reservation, but if you know it's going to be a beautiful day this is the place you want to have your meal. We ate outside, which I'm not usually a big fan of. The venue is outstanding. The food was excellent and it was all very well done.
   

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2. F

   Frank

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had excellent crab eggs Benedict. Sat outside. Lots of dogs visiting. 
   

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3. j

   jack

   Minneapolis

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   Most of food was sub-par Service was good but won’t be back soon
   

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4. R

   Ray

   VIP

   Greater Boston

   38 reviews

   4.0

   38 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Beautiful setting and sophisticated ambiance. Food was very good but for price was underwhelming. Don't think we were provided full dinner menu based on entrees we saw around us. Not rushing back but would encourage someone to make up their own mind.
   

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5. A

   Alex

   VIP

   Los Angeles

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect brunch dishes served in a beautiful setting amid olive trees. Banana foster French toast, and crab cake Benedict a must!
   

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6. G

   Guido

   VIP

   Hawaii

   25 reviews

   3.0

   25 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 4

   Excellent service … mediocre, tasteless and over priced food … restaurant has a good vibe but food is questionable at best.
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded 3 days ago

   Hi Guido, Thank you for sharing your feedback. We truly regret that your recent dining experience did not exceed your expectations. Your feedback is valuable to us and we are committed to using it to improve our guest experience. We hope to have the opportunity to provide an improved experience in the future. Sincerely, Andrew Roddy General Manager – Restaurants, Bars, and Events
   

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7. V

   Vito

   VIP

   New York City

   7 reviews

   1.0

   7 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   Food was over priced for what we ordered and was below fair at best. The ambience was great but would not go back.
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded 4 days ago

   Dear Vito, Thank you for taking the time to share your feedback about your visit to Grapefruit Basil. While we are happy to hear that you enjoyed our ambiance, we are truly sorry that the quality and pricing of our food didn't meet your expectations. We strive to create dishes that reflect the highest standards of flavor, presentation and value. Your comments are a reminder of how important it is to maintain consistency, and your feedback will be shared with our culinary team to ensure we address any areas where we can improve. Warmly, Melissa Asmus Director of Marketing
   

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8. A

   Ann

   VIP

   Palm Springs

   36 reviews

   5.0

   36 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our first visit to Grapefruit Basil... Superb dinner and a knowledgeable, efficient, and attentive wait staff. Marco was our terrific server. One guest declared the halibut was the very best he had EVER had. All plates were beautifully presented. Lovely ambience. We shall return!
   

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9. E

   Erika

   Los Angeles

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   horrible service during brunch on new years day, to the point where multiple customers were complaining and demanding to speak with a manager.
   

   Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded 3 days ago

   Hi Erika, Thank you for sharing your feedback. We are truly sorry to hear about your disappointing experience at Grapefruit Basil. We strive to provide an exceptional experience for all our guests and my apologies that we fell short during your visit. Please know that your feedback is taken seriously and we will work to make improvements to enhance the guest experience. Warmly, Melissa Asmus Director of Marketing
   

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10. y

    yael

    VIP

    Los Angeles

    19 reviews

    5.0

    19 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Breakfast was absolutely delicious. We had the banana fosters French toast. Different, decadent and delicious. I heard about the restaurant from a friend who had dinner there the night before. We will definitely try lunch or dinner next time! 
    

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    Grapefruit Basil – Tommy Bahama Miramonte Indian WellsResponded 4 days ago

    Hi Yael, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your breakfast, especially the Banana Fosters French Toast! We look forward to having you back with us again soon. With gratitude, Andrew Roddy General Manager – Restaurants, Bars, and Events
    

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