GROVE

Review summary

1. P

   Paige

   Tampa

   11 reviews

   5.0

   11 reviews

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   We returned to the Grove after a wonderful Thanksgiving dinner. I was a little disappointed that this time our waitress informed us that we could make no substitutions for the sides. So we just asked that they not put the side we didn't want, which they did. I was also disappointed in my prime rib, which was a very thin cut. But overall It was a nice dinner.
   

   Is this helpful?

   Report
2. S

   STEVEN

   VIP

   Tampa

   10 reviews

   1.0

   10 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Christmas Eve Dinner: Party of 6: Worst dinner we've ever had. Seated at 6:55pm. Took 15-20 minutes before waitress came over. Finally brought us water. Had to ask for bread 2 times. Ordered drinks, wine came pretty quick but mixed drinks took a while. Never got the beer or Diet Coke ordered. Food order took forever and it was terrible. Stake was chard on the outside and raw on the inside. Stuffed lobster tail was tuff and rubbery. Prime Rib was not very good. Wasabi Tuna was over cooked. Waitress never came back to fill our water glassed. When asked how everything was we stated not good. Response was "Sorry to hear that" then she just walked away. Made a complaint to manager who comped some of our food. Waitress was angry we complained and threw our bill down on the table and left. They had the nerve to add a 20 percent gratuity to the bill. We will never go back to this Restaurant. GROVE Lakewood Ranch was very disappointing... WOULD NOT RECOMMEND!
   

   Is this helpful?

   Report
3. P

   Patrick

   VIP

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food, Clark was great! Always enjoy our meals at the Grove!!
   

   Is this helpful?

   Report
4. L

   Lenny

   Tampa

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   Server was the worst we ever say .had to ask for everything from water refills to drinks .he didn't check on our meal had to ask about our soup,salad then had to ask for bread and butter
   

   Is this helpful?

   Report
5. M

   Mark and Renee

   VIP

   Tampa

   29 reviews

   5.0

   29 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Fantastic cocktails at the bar with our favorite bartender-Jennifer. Great meal as well-food is always on point and never disappoints.
   

   Is this helpful?

   Report
6. S

   Salvador

   Orlando

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Never disappointed every time seems to be better…but appetizer menu could use better diverse choices.
   

   Is this helpful?

   Report
7. S

   Stephen

   VIP

   Toronto

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   Not a great night, staff were more into their conversations, not respectful of creating a comfortable environment. Food was fine, drinks took a while. Just poor staff and no sign of management oversight. Have been there 4 other times when busy and was much better.
   

   Is this helpful?

   Report
8. D

   Dan

   VIP

   San Francisco

   4 reviews

   2.0

   4 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Our appetizers didn’t arrive and by the time we asked about them, they were brought out with our main courses. We asked for them to take them back and remove from the bill. Our drinks were not refilled. My main course was not hot and another person’s fries were cold. Overall disappointed with the experience.
   

   Is this helpful?

   Report
9. J

   Jeff

   VIP

   Tampa

   120 reviews

   4.0

   120 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Didn't feel like the holidays at all. Atmosphere was missing! Food and service were both very good. Value was good, especially with Happy Hour. The Rewards Program is an added plus. Patio had the side shades down on a cooler night, and that felt a bit claustrophobic although it was comfortably warm, aided by the heaters. I'd call it a mixed visit from a restaurant we usually rave about!
   

   GROVEResponded 1 day ago

   Jeff, thank you for your feedback. We’re glad you enjoyed the food, service, and value, as well as the Rewards Program. We appreciate your comments about the atmosphere and patio setup and will share them with our team. We hope to provide a more festive and enjoyable experience on your next visit!
   

   Is this helpful?

   Report
10. S

    Suzanne

    VIP

    Naples

    8 reviews

    3.0

    8 reviews

    Dined 5 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Very noisy - could not hear others at the table. Appetizers were good but the prime rib was overcooked, daughter’s pasta was bland and my fish was cold. Only the jambalaya was deemed edible. Our waiter was gone for long periods of time and didn’t bring the second order of drinks until after we’d finished our meals. So many good reviews but I would not recommend - maybe just too busy with the holidays?
    

    Is this helpful?

    Report