Guy Fieri's Trattoria - Eldorado Scioto Downs

Review summary

1. B

   Betsy

   Columbus

   13 reviews

   vip
   2.0

   13 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   DISAPPOINTING! The cuisine was definitely lacking in quality! The fried cheese appetizer, which is “flambéed” at the table, wasn’t fully cooked and the taste of the fuel oil that they use to “flambé” it lingers on the pallet and isn’t pleasant. The chicken parmigiana was very overcooked and dry, and offered no flavor worth consuming. I have never given a less than average review of any establishment until now, and I dine out frequently. This restaurant definitely does NOT align with the flavor and quality standards I am used to with Guy Fieri restaurants. On a positive note, our server was terrific, even though the kitchen seemed to be very slow based on the limited amount of customers in the restaurant.
   

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2. D

   Debora

   Cincinnati

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fabulous experience at El Dorado Guy Fieti restaurant. Great service food and drinks by Davon and Robert. Highly recommend.
   

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3. T

   Todd

   Columbus

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was tremendous Server was very attentive to our needs with excellent recommendations since it was our first time there We will be back
   

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4. M

   Mary

   Cincinnati

   4 reviews

   2.0

   4 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 5
   4. Ambience 1

   We requested a table to have a nice birthday dinner and they sat us at the half booth half table. The tables are so close that you literally are talking with the people beside you. They told us that the tables are for groups of 3 or more, yet all we saw is two people being seated at them. This is the second time this happened, there won’t be a third.
   

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5. N

   Nina

   Columbus

   7 reviews

   5.0

   7 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great!! The food was delicious and our waitress was the best! We will definitely go back.
   

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6. M

   Mary

   Columbus

   34 reviews

   3.0

   34 reviews

   Dined on November 17, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   Wait staff was amazing. Food was mediocre at best. The music was annoying loud. Ambience? None. Overall, major disappointment.
   

   Guy Fieri's Trattoria - Eldorado Scioto DownsResponded on November 18, 2024

   Thank you for your feedback! We're so glad to hear that our wait staff made a positive impression. However, we’re sorry to learn that the food and atmosphere didn't meet your expectations. We’ll definitely take your comments about the noise level and ambiance into consideration as we continue to improve. Your experience matters to us, and we hope you'll give us another chance in the future.
   

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7. J

   John

   Columbus

   4 reviews

   vip
   1.0

   4 reviews

   Dined on November 10, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   We were excited to try something new, and haven't been to Scioto Downs for years. We heard decent things about Trattoria but nothing lived up to the hype. First, if you don't know where it is, it can be hard to find. Signage is nonexistent at best, and we were running a few minutes late to the reservation. We tried to call, but you can't get through to the restaurant, at least with the number on OpenTable or Google. When we finally found it it was hard to miss, but was tucked in the back part of the Casino. We got seated and waited 15 minutes for the server. She said "sorry" and we waited another 10-15 min to order. She was friendly and we blew off that wait. Then we waited for the food. And waited. It wasn't super busy, but steady. We got the ceaser salad and it was OK, nit great but it's just a salad. Then we got the main course. I ordered lasagna and I'll admit it was quite good. My date ordered fettuccini Alfredo and she was quite disappointed. Not good flavor. We didn't complain but the server didn't even ask why she only ate a few bites of it. The garlic bread was quite good. Maybe we just ordered wrong...?? When it was time for dessert we waited a while to order (not by choice), and we finally were able to order the tiramisu. After about 30 minutes or so we got the check, but not the dessert. 10 minutes later we got the dessert. It was good, but the whole experience was off. From finding the place to leaving the place, it all took much longer than it should have,
   

   Guy Fieri's Trattoria - Eldorado Scioto DownsResponded on November 18, 2024

   Thank you for sharing your detailed feedback. We’re truly sorry to hear that your experience didn’t meet expectations, especially with the wait times and the challenges finding the location. We appreciate you pointing out areas where we can improve, including service speed and communication. We’re glad to hear you enjoyed the lasagna and garlic bread, but we’ll certainly take your comments to heart and work on improving the overall experience. We hope you’ll consider giving us another chance in the future.
   

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8. R

   Rick

   Columbus

   3 reviews

   5.0

   3 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Party of 7 appetizers came out quickly and were very good. Lasagna was large enough for 2 people, same with Caesar salad. All were delicious.
   

   Guy Fieri's Trattoria - Eldorado Scioto DownsResponded on November 18, 2024

   Thank you so much for your kind words! We're thrilled to hear that you and your party enjoyed the appetizers, lasagna, and Caesar salad. It's great to know the portions were just right for sharing! We look forward to welcoming you back again soon for another delicious meal.
   

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9. L

   Larry

   Cincinnati

   19 reviews

   vip
   2.0

   19 reviews

   Dined on November 9, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   We were not impressed with our meals. Service was slow to everyone, not just us. Maybe our expectations were too high.
   

   Guy Fieri's Trattoria - Eldorado Scioto DownsResponded on November 18, 2024

   Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn’t meet your expectations, and we truly apologize for the slow service. We always strive to provide great food and timely service, so your comments are important to us. We hope you'll give us another chance in the future to show you a great experience.
   

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10. r

    rhonda

    Columbus

    4 reviews

    5.0

    4 reviews

    Dined on November 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Another great visit! The food was amazing. The Bourbon flights were a hit! Thanks again for a great experience!
    

    Guy Fieri's Trattoria - Eldorado Scioto DownsResponded on November 18, 2024

    Thank you so much for the wonderful review! We're so glad to hear that you enjoyed the food and that the Bourbon flights were a hit! We appreciate your continued support and look forward to welcoming you back for another great experience soon. P.S. Stay tuned for Pappy VanWinkle Flight updates!
    

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